Everything you'd expect from an independent pharmacy. They recognized me after only a few visits,…read morevery friendly, grateful for my business, saved me serious money on meds, and I generally feel looked after. They are an asset to the Washington Blvd neighborhood and downtown Detroit.

Helpful staff. Fair prices. Pharmacists you can count on. Detroiters should support on of their own.read more

I'm destitute. I'm worth negative $250,000. But V always says to take the absolute value and then I…read morehave lots of money! I went to PharMor because the Rite Aid down the block didn't carry peak flow meters (a home device used to monitor daily asthma). I knew this place existed and it carried medical supplies. That's how I met Sammi, Chief Pharmacist, of this particular PharMor Pharmacy (which is a Detroit owned independent pharmacy). Let me explain: despite living very close two both a CVS and a Rite Aid BOTH do not seem to have the meds I need in stock all the time. Which is shocking, or ought to be shocking. One day, I ran out of medications and I went down Woodward stopping at nearly every CVS/Rite Aid to get a perscription filled. The closest pharmacy that would consistently have the medications I needed? Yeah, the CVS on 13 mile and Woodward (so, about 13 miles from where I live). And CVS was charging me my first born to fill my scripts (more than $100). Side note: has anyone felt like they only build CVS and Rite Aids anymore? They are everywhere! One one every block, and more coming! I told Sammi this sad story. He looks a little shocked, but asks what meds I needed regularly that I couldn't find in Detroit. I told him and one by one, he shows me that yes, they actually really do carry my meds. I also lamented that I was in between insurances and I couldn't pay out of pocket $100+ despite the fact I needed my prescription refilled. Sammi said no problem, $30. My jaw dropped to the floor, folks. I thought he was totally pulling my leg. Teasing me to come in and get the script refilled by him. Sure enough a day later, and just as broke, I came back to have my prescription filled -- he was true to his word and charged me only $30. I seriously almost cried. I never ever had someone go out of their way at a pharmacy to help me out before. I have never been treated with so much respect from the pharmacy staff. I never thought I would go to an independent pharmacy! *AND* I never thought an independent pharmacy would be cheaper than CVS (it just never occurred to me that different places could charge a different amount for the same drug). The pros of going to PharMor over CVS or Rite Aid: - because of it's independence the pharmacist can and WILL find a way to make your prescriptions affordable - they have a great referral program (refer a friend, get $25 off) - they have almost any med you would need in stock - their generics aren't "crap" generics (there is a debating difference between generic manufacturers) - you are supporting a local business and what I thought was for sure dead: local pharmacies - you won't get told "oh, it'll be 15 minutes" and it ends up being a half an hour -- they will fill it in 10 minutes or less - although not 24 hours, they ARE open on Saturday (open, on a Saturday? In Detroit?! Whoa.) - you can email your pharmacist (just look them up on the website) I'm quite sure Sammi is just as good of a business man as he is a pharmacist -- because I'm hooked. No more long hauls up Woodward just to get my scripts filled. Salvation! There's more than the 1 location that I am writing about, there are quite a few surrounding the DMC -- and several more out in the suburbs: http://mypharmor.com/My_PharMor/Locations.html

Nikita, Al, Matt and Billy are all very kind and patient. The clientele is diverse and can be…read morechallenging, but this crew treats everyone with class, dignity and genuine care. They value their clients health and their time. They are just great people.

Given that all of my physicians including my dermatologist are in this general area, I utilize this…read morepharmacy to fill my prescription medications. The staff members are very pleasant with a few exceptions. I find it incredibly frustrating to have medications prescribed and have to delay pickup for at least two days to allow time for the order to be filled. Sometimes even allowing this extra time doesn't ensure that medications are ready. I've been back since this visit to drop off a prescription this past Thursday for ibuprofen 800, which is commonly prescribed. I was told they had to order it and there wasn't enough on hand to fill my prescription. I went in yesterday and was told that it the order still has not been filled due to staffing issues. Outside of the pharmacy issues, the location is fairly clean, well stocked and convenient.

Like others have said For Pharmacy services, overall, not a good customer experience, avoid this…read morecvs location if you looking for a reliable place to refill a prescription. They do not fill prescriptions timely, they do not answer their phone. Even physicians offices need to wait on hold for 40 minutes or more. I will never use them for Medications from the pharmacy again. Use another pharmacy for RX. Otherwise the store is good for other things and extra care coupons are good.

I have lived within walking distance of this pharmacy for eight years. But I finally had to give up…read moreon them, and one by one transferred my prescriptions to a warehouse club in the suburbs where they are always filled on time. I don't believe it on the staff, I blame it on the company. They're constantly understaffed and out of stock. Today I showed up with two prescriptions desperate to fill on the heels of an urgent care of visit because I had an upper respiratory infection. I had no energy to drive out to the suburbs. They took the two prescriptions, logged them in and said it would be $12 and 20 minutes. 45 minutes later I show up to find one of them isn't covered by insurance at all, plus not even in stock. It would be one thing if this was a rare occasion, but something like this happens every damn time.

My prescription was canceled without a reason. The wait time to speak with the pharmacy area was…read moreover 45 minutes. The phone call is answered then immediately put back in queue. When I was able to speak with someone, I was advised that they didn't know why it was canceled and stated that the would refill the prescription. However they could not give me any re-assurance that the prescription would not be canceled again, i.e. I would just have to wait and see. Unprofessional experience.

Grand marais shoppers the worst customer service. Nobody cares nor helps. They wonder why shrink is…read morewhat it is because they hide. The post office there is a joke.

A well laid out clean chain drug store. One of the newer stores in the city. Good hours - open…read moreuntil 10 pm every day. There is a post office at this store although the hours have been cut back significantly (used to be open in the evenings) The food section is actually quite large am potentially should get better since Loblaws wi be acquiring Shoppers in the near future.

The signs on the door say open at 7. I waited 20 minutes. Like my time doesn't matter. I understand…read more5 minutes but 20?!? I'm never ever going to this store again. What is it with this city and terrible customer service?

Terrible customer service. Ordered a prescription waited over two weeks. I physically went in the…read morestore multiple times. There excuse was blaming the manager and they have no control of it. Manager was unresponsive. I would highly recommend to never come to this CVS for any pharmacy needs.