Love the fact that you deliver prescriptions. Never knew that until I inquired during the closure…read moreof Union Lake Rd. Fast delivery at no charge.

The staff here is never overly friendly in general, but I am focusing on the pharmacy. Every time…read morethat I go to this pharmacy I am asked my birthdate and address 15 times and then stared at in bewilderment. I repeated my name 3 times yesterday and the gentleman looked at me and said "Natasha?" after we had already gone over my name, dob, address and what prescription I was there for. He then insisted that I live in Waterford, even after I explained to him that I have never lived in Waterford. They are in a constant state of confusion. Then he told me to come back in 20 minutes because it wasn't ready. I came back in an hour and, after cashing me out, he informed me that only half of my medicine was available and that they would try to have the rest in a couple of days. I CANNOT go without this medicine. Now, these aren't even their biggest faults. Their biggest fault is that they NEVER have anything that the doctor prescribes and they look at you like you should know what to do. They are just the most disorganized, ill prepared, over staffed but under stocked, sorry excuse for a pharmacy. I am having our prescriptions transferred to Clarkston and will drive the half an hour to avoid this dumpster fire.

Sam is a wonderful addition to our community. I am so happy to support a local business and not a…read morefaceless corporation. Sam does everything he can to help his customers including home delivery which for people with chronic pain and post surgical is a Godsend.

From the owner: Commerce Family Pharmacy is an independently owned pharmacy dedicated to providing excellent…read morecustomer service. We offer vitamins, supplements, over the counter medications, as well as prescription medications. If you cannot pick up your medications, no problem! We offer free delivery! We strive to treat every customer like family and we look forward to serving your needs!

It seems like so many drug stores and pharmacies are disappearing. I really hope this place sticks…read morearound. The pharmacists have always been helpful and typically available when you need them. You cannot always find what you need at a grocery store or a superstore, so we rely on this place. In general, the prices are a bit higher than a grocery store or superstore, but they typically have all of those drug store products you need and a good assortment of drug store makeup, plus I always love all of the holiday goodies and odds and ends you find for gifts.

I was in about 15 minutes ago, I was in the womens bathroom, I hadn't got a chance to lock the door…read moreand a man walked in. But that's not why I'm rating this nasty store a one. Because of the man walking into the woman's room I immediately left the woman's rest room, I then went into the mens and locked the door as I was closing it.... I almost pucked the trash can was overflowing there was dry poop all over the toilet, the toilet paper was literally sitting on the foor, sink was dry soap all over it. The floors were the cleanest iteam in there!! I walked out... now I think about it that's maybe why the guy went to the womens room, hoping for a halfway clean restroom! After I found a clean place to use, I called the store, the man said he was a manager, he did not seam to give a poop about it, he said He cleaned it 2 days ago, I told him to go look at it, he said he'd been in there today! Then told me they have a cleaning company that cleans it (wait he told me he cleaned it 2 days ago)! If this is what they alow customers( whom some are sick) to see and deal with, what does what customers can't see look like? Are they clean? I hope so but doughy it.. and they handle medication and first aid items! I hope to god this is felt with because someone is going to get sick if there not already and may get worse because of this.

Establishment is in a good location with convenient parking, and easy ingress and egress. It's a…read moreclean, bright, well stocked store with competitive prices. There's not a real good selection of cactus and succulents, although it's adequate. Good selection of houseplants and they were well maintained.

I'm all for hiring people with disabilities! The greeter was a very large man sitting in a chair…read morewhen I came, and when I went. There were several people I think stocking shelves, but there were more likely chitchatting with coworkers and just in the way. I went up and down aisles more than once to wait for them to move. Then because of the size of my order, I did not want to do self check out. There was only one line open with an extremely methodical and beyond slow young girl named Montana. I cannot believe every single item was looked at and then scanned .I can't tell you the amount of time it took. I can't imagine any reason I would ever have to shop here again It was frustrating, annoying, and tested every ounce of patients I have .

Happy with equipment. Checked in/out very quickly. Always helpful when questioned details of…read morecollapsing equipment.

Super personal manual physical therapy! Teresa, Adriana and all of the staff are great. They…read morepractice myofascia release and align your whole body. No "McDonalds" or assembly line here!!!

The people are nice, but wow the pharmacy is REALLY bad I scheduled my flu shot. I spent 10…read moreminutes filling in the lengthy form online. I showed up 5 minutes early, but since there was only one register open it took almost 15 minutes before I was waited on. Then it took almost 10 minutes to check in (it was embarrassing to hold up the line for that long!) as the clerk seemed to have to hit 500 key strokes. Finally, I was told to wait for my shot. That took smooth 10 minutes, so now I was almost half an hour past my appointment time before I got called back. Really? Your systems are so bad and processes so inefficient? I will never go there again to get a shot, even if it is free. Zero stars for how they run things! Again, the people were very nice, so I completely blame the management and the really bad computer systems! Do they want to go out of business? Why don't they do something to improve things? 2025, with 1990s technology.....

My prescriptions were transferred here after Rite Aid closed in the fall. It was a terrible…read moreexperience in the beginning and hasn't improved. Medication is never in stock and typically takes 5-7 days to refill. Avg wait time when calling is 15 minutes +. The pharmacy isn't equipped to handle the volume of business it gets.

Pharmacists don't typically offer help when trying to find substitutions for medications. They can…read morebe rude and unhelpful admitting they can't do anything to help Instead of offering advice or recommendations. I also had a poor experience where I was cut in line by someone who was there earlier and didn't want to wait, and was given attitude by the cashier Instead of addressing the situation. Don't recommend going in person.

I've never had an issue picking up my prescriptions from this pharmacy. All of the staff is willing…read moreto help with all of my questions. In fact, when paying out of pocket, they have saved me even more money with coupons than GoodRX could even provide!

I love this pharmacy Very friendly. They make me feel so comfortable. And are always helping and…read moreVery informative..

do not go to NCA they come off as good peoople unless you like to get your prescription on time…read morebecause they will hold it hosp STAY AWAY FROM HERE

The original review I wrote was for the previous owners. The new owners? NOT so great, just thought…read moreI'd update. I get all the same meds each month and each month I have to go out of my way and call and make sure my meds are refilled and are going to be on time and each month they are NOT. They don't have a online portal to check for yourself and the whole thing is inconvenient and annoying because they never are ready unless I call and tell them..every single month. I've stayed cuz I loved the previous owners/workers and how smooth and easy everything was but now I'm considering switching pharmacy's. The whole thing is just annoying.

All pharmacies are not equal…read more If you value being able to talk to the pharmacist you really are short changing yourself and your family by going to the big box pharmacies where finding someone who has the time or even speaks English well is challenging. I admit it takes an extra five minutes a month to go here but they have alerted my to coupons and discount codes that have saved me hundreds of dollars- maybe even thousands. They answer my questions politely and track down doctors when a refill is needed.

We have been going to Pontiac Trail Pharmacy for many years now. This is the perfect pharmacy from…read moreCarl the pharmacist who is the smartest and friendliest man to the great team working there Danielle and Robin just to name a few. Great team. Wonderful Personal service every time. We drive an hour both ways to go there. I hope they never leave their dedicated customer base.

Everything! They deliver without any argument, unlike other local pharmacies, they are prompt,…read moreefficient, and very friendly as well. My only regret using them is that it took me years to switch!