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CVS Pharmacy

1.4 (14 reviews)
Closed • 7:00 am - 11:00 pm

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Rite Aid

Rite Aid

(9 reviews)

$$$$

This is for the Pharmacy. My dog was recently diagnosed with epilepsy so I'm fairly new with the…read morerules and regulations of picking up certain medications. I tried picking up Phenobarbital for him at least 8 days before he runs out just in case they're out of stock or they are hard to refill(an issue we had with his emergency meds at this location.) I was told by a young girl who helped me out (who was talking to a man on the side) that it was way too early and to come back 4 days later to pick up. Did just that this past Monday. Was turned away once again, told it's still early and come back tomorrow(today which is Tuesday.) I dropped by and was helped by an older lady who actually checked to see if they had the Pheno in stock. She said they didn't and had to order a refill. I asked her what to do for future reference(to save all these stupid trips back and forth empty handed) and she explained to call in 4 days ahead for a refill and come two days before it runs out to pick up. Had I been explained that from the beginning, I feel like I would have gotten the prescription sooner. Idk if the younger girl was new but it would've been better to explain that to me. I'm really grateful for the woman who helped me out today so I know for the future because God forbid I cannot have access to my dog's meds before they run out. I really hope that NEVER happens or else THEY will have a BIGGER problem.

Called this afternoon and asked about bringing my 3 children in for their 2nd COVID19 vaccinations…read moreand was told to bring them in anytime between 2 and 3 PM today. I then went on to ask if those would be the walk in hours all week but was hung up on before I could fully get the question out, let alone answered. I pulled my kids from school and rushed to the Rite Aid to make it on time, arriving approximately 25 minutes until 3. The woman at the counter then told me that there are 3 people waiting on vaccinations and if they can't complete them and get us in before 3 PM they will not do the vaccinations. The woman then gave me 2 forms instead of the 3 I said I needed which led to having to get back into the line all over again and ask for one. Once I got back to the counter and asked for another paper they let me know that it is now 255 PM so they won't be giving us vaccinations. I asked the man at the counter whom I am almost certain is the person I spoke to on the phone why they would have not told me any of this when I called and said I would be bringing in my 3 children. He literally shrugged it off and said someone will let me know next time and walked off. There were also active duty servicemembers in line behind me prior to 3 PM who were also being turned away when asking for vaccines. Upon leaving I called into the location and asked for the name of the pharmacist on duty, the same man laughed and said that he is the pharmacist and his name is Brian. I asked about a last name and he laughed and said Taylor. He is not the person who initially answered the phone and put me on hold for about 8 minutes before he came on the line. After speaking with the corporate office they said this person likely gave me a fake name. A formal complaint was filed. This is the absolute worst experience I have ever had in a Rite Aid. Please do not waste your time and money on such trash service. They will literally tell you to come in just to turn you away once you get there.

CVS Pharmacy - drugstores - Updated May 2026

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