I'm writing to share an experience at your Camden location today that left me angry and, honestly,…read moredisappointed beyond words. My youngest daughter was diagnosed with a severe UTI less than ten minutes before we arrived at your pharmacy. As soon as we entered, she frantically asked where the restroom was. (She had JUST went before we left the doctors office) The staff member behind the counter politely told us there wasn't one available for customers. I understood -- she was simply following policy, and I didn't argue. I told my daughter I didn't know what to tell her wasn't being mean I was being honest with her. She'd have to hold it. I was overwhelmed but I understand policy. While I was speaking with the pharmacist about our prescription, my daughter was still struggling to hold it. The pharmacist said it would take a few minutes and mentioned we could go across the street to find a restroom while we waited. Unfortunately, in that short exchange, my daughter had another accident right there in the store. I was overwhelmed, embarrassed for her, and trying to hold it together. I told my daughter we'd have to go sit in the car since I didn't have another change of clothes, this is when the pharmacist told us we could go across the street as it would take a few minutes so I went to Food Lion so she could clean up. Thankfully, they allowed us to use their restroom, and I was able to dry her clothes under a hand dryer so she wouldn't develop a rash. After about ten to twelve minutes, we came back to pick up her prescription. A different employee asked for our name, which I gave, and while waiting, I overheard staff chatting casually. In the middle of that unrelated conversation, one staff member suddenly said loudly, "Hey -- as a mom in Kershaw County, don't you know where all the restrooms are?" Another replied, "Oh yes, I do -- they always seem to go right when you sit down somewhere." That comment was clearly about me and my daughter. It was cruel, condescending, and completely uncalled for. It wasn't about policy -- I accepted your restroom policy without complaint. What I can't accept is being mocked and mom-shamed by employees for something that was already distressing and humiliating. We're new to Camden -- just over six months here -- and I've only used your pharmacy a handful of times, preferring to support local businesses. We haven't had a chance to explore this town and I still use GPS to go anywhere.... I had planned to transfer all of our prescriptions here from my home delivery service. After today, that will not be happening. Compassion and respect should be a given in a hometown business, especially one that serves families

From the owner: Here at Hawthorne Pharmacy, we want to help you live well. That's why we are diligent in bringing…read moreyou top-notch, quality customer service. For nearly 70 years, we've built our reputation on providing medications as well as the information needed to take them. From compounding to medical equipment and consultations, we're here with you every step of the way to ensure you receive the utmost in quality care and attention that you deserve.

Hawthorne Pharmacy of Lugoff has a great staff. The entire staff is friendly and helpful. They know…read moreme by name and call me by name when I enter the store.

I've been using Hawthorne Pharmacy in Lugoff since they opened. The staff is friendly and…read moreknowledgeable! They make picking up a prescription very easy! I always receive a hello upon entering the drive-thru window or coming through the front door and either a thank you or have a great day when I leave. Great group of people!

0 of 5, I had to give a "1" to post review. This Walgreens location used to be good, but something…read morehas changed. What they are telling you on automated services doesn't equal what they do in practice. I understand running out of product, but 4 trips here to fill 1 prescription is sad. Walgreens said they would contact Dr to get the refill extended. Never happened. After I called Dr, text said ready- trip #1, not ready! Husband went back a second time, he got 5 of 90 and no one told him it was partial fill and they were out of stock. No follow up to get the remaining order. I had to call in another refill on weekend, requested Mon at 9am because I would be out by Tuesday morning. Went at 1:20pm, they said come back, causing over 4 trips to get a single 90 day script filled. Where is the inventory management? Customer service? If you don't have to use this pharmacy, I wouldn't!

It's 23 miles one way to this pharmacy from my home in Ridgeway. Camden SC is the closest town with…read morea pharmacy to my residence. On Wednesday, June 11th, I made the nearly 50 mile round trip to pick up my prescription which was for 9 days of prednisone. When I arrived, I was told repeatedly by the pharmacy tech that the cost for the pickup was $54, despite the fact I had two insurances. After telling them twice that could not possibly be correct, and them insisting it was, I told them I didn't want the script and left. When I got home, I told my wife about my interaction and that I left without the prescription. My wife called and asked for a supervisor. After the supervisor looked it up, it turns out the cost was $0.54 cents. She asked if I could still pick it up and they said yes. Today June 12th, I made the nearly 50 mile trip again, only to get home and discover that the instructions on the label complied with my Dr.'s instruction to take the medication for 9 days but the bottle only contained enough medication for 5 days. The number of pills identified on the label did not match the number of pills in the bottle. Now, after 2 days of attempts to get the medication and 96 miles of driving, I'm just going to be done with them. I have no other choice but to call my Dr., ask for another prescription for 4 days and have it called into any pharmacy in Camden EXCEPT this one.

I absolutely love this pharmacy they are always so pleasant and friendly not matter what kind of…read moreday it is. They are a great team go see them.

Pharmacy customer service is HORRIBLE. I heard the people behind the counter badmouthing a customer…read morefor saying they had to wait on the phone. Please go to another Walgreens Pharmacy or a local Pharmacy. Plus, the left hand of corporate Walgreens doesn't even know what the left hand is doing.

This little pharmacy had things that a normal pharmacy wouldn't usually carry such as immune…read moreboosting liquid for children. The customer service was excellent when I called on the phone to inquire about the availability and price on a pair of crutches.

I love Elgin Pharmacy! The customer service is always second to none. It has a hometown feel you…read morecan't get at those chain pharmacies. I'll always go to Elgin Pharmacy for my prescription needs.