Located in quaint little Broussard, Towne Pharmacy is not only a full service pharmacy, it also…read morehouses a really cute little gift shop, too. I stopped in here one day after having lunch in the area and was delighted to find a variety of adorable gifts such as bath bombs, lots of UL and LSU gear, wine glasses, home decor and candles. If you're unsure of what to get Gracie, who works in the gift area, is polite and ready to help. They also do gift wrapping, so your gifts are ready to give! If you're in the area, Towne Pharmacy is worth a stop.

Long story short....Needed a script filled after being without my meds for about a month. They had…read morethe meds in stock, and I was refused service because I don't Broussard and that they weren't accepting new customers. I was going to purchase few other items, but that would have been silly of me to do so after they way I was treated. By the way, I work for a living and have great insurance. I hope my race didn't play a part in their decision. I could have been that new customer that could have saved the day in the long run.

Tonight I stood in line from 8:00 until 9:00 as the pharmacist ( by himself) filled one…read moreprescription, as about 10 of us were in line mind you I was number 4. I get to the counter and he is unable to fill mine. At first he was trying to file for Medicare part d which I don't have and when I corrected him he said he would have to call Blue cross. I asked when I could come back to pick it up. 1 hour I come back an hour and 20 minutes later and I am waiting as he now is on the phone with insurance. Some training my be helpful as would more more staff. Its a race to see if they can get me out by midnight. Pitiful

Plenty of room for improvement here. This is my 4th tome in the drive they today. First trip not…read moreready. 2nd trip one med was 30 day supply not 90. No problem just come back. Nope. Circle line again and we'll get it right. They did but alas forgot my anti inflammatory altogether. Hmmm. 4 th line is longest yet. Frustrating! Need to tighten up!

This review is for the curbside option that Walgreens now offers. Because of Covid-19. I placed…read moremy order online and waited for a notification ( about 20 minutes after order was placed) saying my items were ready. After I finishing up my workout and picking up a few item at the Albertsons across the street from this Walgreens. I parked in one of the designated spots for curbside pickup. I checked-in letting them know I was there and the number of my parking spot. Before I even had time to relax an employee came out with my items. I'd say it was less than 3 minutes after my check in. I like this curbside option. It keeps me out of the store away from the idiots who would rather infect others by not wearing their mask. Quick, fast, efficient, safe and friendly employee. I'd definitely do it again.

I travel to Lafayette for work 15-20 times a year & have done so since 2012. I've never come here…read moreand found anyone that resembles and employee that likes their job. I know there are jobs out there and you knew where you were going to work and what you'd be doing when you went online and applied to work here. If it's that bad - and maybe it is? Go work somewhere else. The female checking folks out tonight didn't say a word to me. I normally force them to speak by asking how their day is, etc, but tonight I just stayed silent. So did she. Sera sera.

Good location, with a busy but extremely efficient pharmacy. If you're looking for vaccines, this…read moreis you place, as there very friendly and family oriented, with quick service.

Location has enough people but trying to get your prescription is horrible. They call to say it is…read moreready, then don't have it ready. Ask me the same question several time. This has been time and time again. Do not go over there it is a waste time. Okay

I stopped by to pick up a couple of items before the store closed. While there I saw a police…read moreofficer questioning an older gentleman who was accused of shoplifting by one of the store employees. Well after being put through the embarrassment of that accusation it was determined that he had not done what he was accused of by this employee. (A heavy set white lady with a very bad haircut). I wish I would have gotten her name but unfortunately she didn't have her name tag on her shirt. She did not give this gentleman any type of apology after falsely accusing him of shoplifting. I put in a description just so management if they happen to read this can sit down and talk to her about this incident. Not only about accusing this man of doing what he didn't do but about not apologizing to him afterwards.

The management of this store and corporate managers have very low ethics. Anyone who shops here…read moreknows that they do not scan groceries and other items j- there is a price sticker an the checkout staff has to read it and enter it in the register. The first two times I shopped here, I was charged twice for the same item which I noticed by looking at my receipt as I walked to the ar.. I returned to the store and got a refund. Waste of time. I notified corporate office in Texas and they never responded indicating they condone this scammy behavior to get more profit. The last time I was there, the checkout clerk tore the itemized portion of the receipt off and kept it - this way I could not check to see if I was overcharged. Nor can you.

One of the best pharmacies around. Great staff and owner. They will try and help a customer the…read morebest they can Unlike the chain pharmacies. They will do their best to get the meds their customers needs or explain how they might be able afford the medicines they will help with coupons or contact the physicians for you for prior authorizations and that is a big plus for most people. Love these girls.

Can I give a HUGE shout out to Ackel's Pharmacy on Fortune Rd my son's allergy medicine is not…read morecovered by our private insurance or Medicaid. However, his pediatrician did an override and we've been getting his Allegra through Medicaid for a while. I just called the pharmacy and I was told that the medicine is not covered. I explained that it was always covered so why now it's not? She didn't have an answer. I told her that I would research it and thanked her. Before I could even start to look into the situation, she called back. The explanation was that Medicaid did some changes and kicked the override out of the system but all was good now. This is a prime example as to why I do not use Walgreens or CVS anymore because customer service is poor and lazy. I literally had a Walgreen's pharmacy employee roll her eyes at me while I was holding a sick baby. CVS apparently can't push numbers into a system and you are a bother to them. So, I turned to locally owned smaller pharmacies where I get exceptional customer service and the staff will go above and beyond for you. So, KUDOS to Ackels Pharmacy in Youngsville, Louisiana.

I was in dire need of filling my pain medication as during this coronavirus outbreak my regular 2…read morepharmacies did not have it in stock. This pharmacy told me that they would not fill a controlled substance for me unless I transferred ALL OF MY MEDICATIONS TO THEM. How's that for good cajun courtesy? Especially in the middle of a pandemic. She also tried to tell me that it was a law that all your medications had to be filled at the same pharmacy. Say what? I fill medications at 2 different pharmacies depending on where I'm running errands. Following this premise, if I used a local pharmacy, like I do, Acadiana Prescription Shop, and I'm out of town and have to refill a medication, what am I supposed to do? Anyway, you would think that with this whole stay at home order and doctors offices closed, and trucks not coming in with new supplies, that they would of been a little more understanding. My advice: Stay away.......

Wonderful place. The staff is all so friendly, and the small building is so cute. Everything is so…read morewell organized and neat. I can not get over how nice they are! I definitely will continue using this pharmacy.