The Pharmacy is horrible. They have been filling my prescription for several months and every month I have to call them because they keep using incorrect insurance. Customer service is the worst. After waiting in the drive thru line that was wrapped around the building for 30 minutes, they closed for lunch as soon as I get to the window even though I had been on the line waiting prior to the lunchtime read more

The pharmacist and staff in the pharmacy at the Belmont, NC store are never helpful whatsoever. They tell you whatever they can to hurry and get you out of there. They honestly do not care about the customers or their health concerns. read more

Pickup and drop off for pharmacy I've gone in the am and pm always a long single line. Eventhou there are 2 lanes the second one is normally closed. Inside is not any faster. I have received text alerts that prescription is ready and went thru drive Thru waited several minutes only to find 1 or not all of the medicine are ready for pickup. Such a time waster. read more

No one at this CVS Pharmacy picks up your phone calls. Had attempted several phone calls to pharmacy to no avail. Lol. Drive-thru is definitely sloooow. read more

There are 4-6 staff working here every time I fill a prescription. Why is it inconceivable to stagger their lunch hours? This alleged "24-hour"pharmacy closes for an hour and a half (12:30-2) every day -- at the ONLY time some people are able to pick up their prescriptions. read more

Kevin was very polite and helpful! Thank you! God bless the staff!! Keep the pattern!

Emmanuel was great. Really helped me get my prescription in a timely manner and reasonable price despite issues with insurance. Definitely recommend! read more

Great service. Fast response. Free delivery of prescriptions and many purchases for a few dollars a month, which gives you also a bonus/credit of $10 monthly for your purchases from CVS, online or in-store. In addition, there is a plenty of CVS coupons available every month for your saving. read more

Here I sit, broken-hearted, Came for my 'script and then I started... counting times I've been here this week, rolling my eyes, hearing brakes squeak. This line, the cars, the endless que! Can't hold it inside, so I write this review- CVS if you're listening, and I hope that you are, please take this request that I send from my car: HURRY UP!!!!!!!!!! Good lord this drive thru is slow!!! read more

CVS Belmont NC Great place to pick up prescriptions if you have an hour or two to spare. Felt like I was getting the flu 1/21/2018, so went to the Minute Clinic only to find a sign that said "Due to the number of flu cases we are not seeing any more patients" Brilliant! read more

I went to the MinuteClinic on Saturday for an earache the PA who saw me was amazing despite holding my place in line and then waiting again at CVS I thought she had solved my problem but my antibiotics in combination with another drug are not working to cure my earache. I tried to call my phone but that goes to some kind of central line for the l minute clinic and I got no response I stopped and quickly today at about 8:20 they were due to open up at 8:30 a woman came and unlock the door obviously the medical professional that I would see so I briefly told her that my prescription wasn't working and she rudely turned and looked at me and said I'm not checked in yet I can't help you and slam the door in my face. I have never met a medical professional as rude as she was I wish I'd caught her name. I just turned and walked out. read more

My personal interactions here have been pleasant enough but the drive through is extremely slow. You will notice that the car's queue on the inside lane and, even though the outside lane says "full service", don't fall for it! ...unless you have a solitaire app you like to use. I have done it twice and lived to regret it. Just get in line behind the other 6 cars and settle in. Don't worry though, this is a 24 hour store. read more

So this location now takes lunch at 130-2 which I understand. I was waiting in line for over 5 minutes and the individual in front of me was taking his time. it was exactly 130 when he finished and without word they just shut the metal gate leaving me standing their with no acknowledgement of me even being there after I had waited my turn Being their prior to their lunch break. RUDE AND DISRESPECTFUL I WILL BE MOVING MY BUSINESS read more

I just spent 30 minutes in the pharmacy drive through because they said my prescription card was wrong. I called my insurance company & they verified everything on my card was correct. The pharmacy then proceeded to tell me I gave them an old card, which is not possible as I just got the new card in the mail & put it in my wallet. They continued to ask to me to come inside & I repeatedly told them no (I would have come inside at first if I wanted to park my car & get out of it). They helped every single person who came through prior to getting my stuff done. The insurance company answered immediately when i called & I had everything verified within 2 min. Not too mention they didn't even try to fix it prior to telling me tough shit when my insurance card supposedly didn't work the first time. WORST customer service read more

Probably the worst pharmacy a CVS has. Don't bother using the drive thru as you will not get service if in the outside "full service" lane. Sat in the outside lane for 20 minutes only to not be acknowledged. When I hit the call button the response the woman gave is " We only have two people working today". Seriously this store needs corporate to come in and streamline their process because whatever they have in place isn't working. read more

If I could give lower than 1 star I would. I cannot begin to tell you how upset I am about my experience. I went in to get a TDAP vaccine because I have a brand new grandbaby in the house. Nurse Practitioner Donna checks me in, takes my insurance info - all good at this point. She is a very chatty, older woman but at the time thought it was fine. She gets up, gets the shot out of the refrigerator, asks me which arm I would like it in, I say left, she says I should do the dominate arm, which is my right, I say okay. After the shot she sits down to enter information into the computer - she goes through the basic questions about anything else I would need that day - one of which is - would you like a flu shot today? Which I say immediately - No I do not get flu shots. She continues and proceeds to enter the information from the shot vial - it won't take the number - she tries over and over with the gun and entering it manually. I am thinking we are done here and she turns to me and says - Oops! I know why it won't take the number - I gave you a flu shot!! WHAT?? You have got to be kidding me!! And besides the fact that I feel completely violated - she is acting flip about the whole thing! She says - Oh well, that one is on me! I tell her - I have never had a flu shot on purpose! My Uncle died of direct complications from getting a flu shot in the 90s and I have chosen to never get one - ever. Also, I have (or had) an excellent immune system and have never wanted to compromise that. At that point she actually does take a quick second to apologize but then just continues to make lite of the whole thing. Telling me how much the two boxes look alike and "oh, I guess we'll get to use that other arm anyway"!!! I have never had such an unprofessional experience in my life. Not once does she ask me if I am allergic to eggs or anything - not a single question in regards to my health with this shot she has just put into my body. All she says is oh I will write this up and put this vial in a bag and save it in case you have any issues, then we will know the lot number!! What??!!! Beware! She works all over at all the different CVS Minute Clinics - she was only in Belmont for the day (lucky me!). Maybe stop chatting so much and concentrate on your job of injecting human beings with God only knows!! And to top off this already wonderful experience, she ends with and I quote: "Maybe everyone in your family will get the flu and then because I gave you this shot then Grandmom will get to keep the baby." I just looked at her and walked out. read more

I can't tell you how frustrating this CVS pharmacy made picking up my prescriptions. The customer service is horrible! The pharmacy tech even gave me unsolicited advice about the medications I was taking and made a rude face when she asked and I told her the name of my doctor. I was shocked at her behavior. I used this pharmacy for about 6 months because it is such a convenient location for me but my experience got worse each time. The staff are slow, frustrating, and unprofessional. I will never go back. (By the way this is not a reflection on the service in the rest of the store because that has always been pleasant. Its just the pharmacy that is horrible) read more

Worse pharmacy in Belmont. Rude. Customer service = nonexistent. I HIGHLY recommend the Walgreens right across the street.

The pharmacy staff are always nice and both the Minute Clinic's NP and the pharmacist are incredible. Although it's a 24 hour store, I always feel safe. read more

Worst service I have ever had!!!! The pharmacist John Maldonado III, was so rude, really needs to work on his Customer Service skills. I will never use this CVS again. Customers should be first priority and not referred to another window asking a tech to help a patient. read more

CVS Pharmacy in Belmont NC is the worst Pharmacy experience I have ever had. The Pharmacy workers are very rude, and slow when it comes to servicing the public. There was a Pharmacy Tech by the name of Elan that spoke very rudely to me when calling to check on a prescription. He Would not allow me to speak and kept interrupting while I was trying to inquire about when the prescriptions would be ready. There seems to be no satisfaction in the jobs of the Pharmacy workers at this location. You wait in the drive through for 30 to 45 minutes for a prescription only to be told it will take an hour to fill and when you return the prescription is still not filled. How could it take 5 hours to fill a bottle with 4 pills? Very unprofessional and unethical. read more

I would give this CVS 2 stars for the employees in the retail section, despite a lengthy checkout, but the pharmacist I dealt with was so rude and cold I cannot in good conscience rate this CVS above a 1. Before going there, I had called from across the street and mentioned that I was calling from a vet where I was having my cat put to sleep. The pharmacist utterly ignored that, offering no sympathy whatsoever, and hung up the phone before I was completely done talking. When I got to the pharmacy, her demeanor suggested she was mad at the world about something and then I had to pay almost 4 times what I usually do for a prescription because the insurance information was incorrect in their computer system. Given the day I had had, I could not bear to even argue the point and the pharmacist did not offer to see if she could remedy the situation. I was very glad that the pharmacy was open because I was at the ER vet so late, but I would never go back there if I could possibly avoid it in the future. Sorry... read more