Super friendly and helpful staff! Heads up though before you make the trip this is a pharmacy only…read morenot a full Walgreens. It's pretty convenient if you live near Mass Ave and can walk there, otherwise parking may be difficult depending on what time you drop in. I believe they're open until 7 PM. Usually not a long wait time and most prescriptions I've had filled same-day.

Only part of the staff is friendly. I had an interesting interface with Scott today where he…read moreabruptly hung up the phone without discernable provocation. Yes. I know many pharmacy people as I am an RN.

We walked out. Totally ignored and really poorly set up. Hard to find things. E waited for a few…read moreminutes to get up to the counter and the person begging the counter paid no attention to us and really seemed rude. Too bad

The pharmacy manager (Mike), if that's his real name, was extremely rude, and combative when I made…read morea couple of comments out of my frustration with CVS. I asked him his name because I wanted to make sure I had it when I report him to the State Board of Pharmacy and to CVS corporate. As a response he took the insulin away from me that was for my son, who had run out of supply today. He said he wasn't CVS and didn't have to give me the insulin and forced me to apologize. I will never patronize the CityWayCVS again and if I can help it, any CVS which is hard due to their monopoly on the market. Completely uncalled for and unprofessional.

i have lupus and mdd. went to get my meds. they decided to just not be open that day. spent the…read morenext day in utmost pain and my lexapro needed filled. not the first time either. don't go here

I purposely downloaded this app to rate this store so I could talk about the pharmacy. This place…read moreis usually super busy, I have never waited less than a couple people in front of me, but the pharmacists and techs could not be more patient or helpful. Typically at less one person in front of me is in a rush or has an issue with something or frankly an attitude with the techs. Every time I have come, they have acted with patience and kindness and took all the time needed to make sure people understand the issues they may be having or the delay in their medications. And they always apologize to me if there has been a delay in my wait yime. Could not have better things to say about this location!

I frequent this CVS as the location is convenient for me so it's easy to access. It is a stand…read morealone building with a parking lot, so I never have any issues. They have a pharmacy with a drive through that is convenient. The pharmacy is closed for an hour for their lunch period. The store is pretty clean and usually well stocked. I coupon here a lot, and they have the coupon kiosk in the front near the entrance which is easily visible. Most items on promotion are tagged making it helpful to see the deals. They have self and regular checkout. A restroom is located in the back. Workers are friendly and available here, everytime I've needed anything, they were ready to help.

Grim lighting. Cluttered and not clean. Pharmacy texts as soon as it receives a prescription,…read moretelling one to pick it up -- then doesn't have the medication in stock for 4 days or so. Always pushing to get one to sign up for their (advertising/pestering) services; electronic pay system balks if you tell it "no". Vaccine appointments made in advance often still come with a long wait. Drive through pharmacy doesn't have dedicated staff, so there is always a long wait. Sigh. I wish a better pharmacy was next to my house.

The pharmacy manager, Taylor Nelson, was extremely rude and lying to me saying that CVS doesn't…read moretake discount cards like GoodRx (even though CVS does take them) and she wouldn't let me pay out of pocket for my doctor prescribed medication. Then she hung up the phone on me. I lost my insurance when my job let me go a few months ago so I've been paying out of pocket for the last 2 months. It doesn't make sense for them to say that I cannot all of a sudden. Earlier in the day CVS said they would have my medication ready by 6 pm so I was waiting for it. I didn't call until after 5 pm to check up on it which is when this discussion happened. If someone had told me earlier, I would have been able to get my doctor to transfer in time to pick it up today. This pharmacy is so disorganized which is frustrating when it involves medications that people need.

This store needs retrained on customer service expectations. There cosmetic aisles are all locked…read moreup. They announced twice that assistants was needed in those sections and all employees were on there phone.

I love getting my pictures printed here! The entire process is quick, easy, and hassle free…read more One thing I really appreciate is that they don't throw away your photo orders after 30 days like some places do. It's nice knowing my pictures will still be there if I can't pick them up right away. On this visit, one batch of my prints had lines running through them. I went back inside, and Heaven was incredibly friendly and immediately reprinted them without any hesitation. That kind of customer service really stands out and shows they care about making things right. When I came to pick up my order, the store wasn't busy, so I was in and out quickly. I have another Walgreens that's closer but I'd much rather come to this one for my pictures.

This Walgreens has the friendliest employees ever. The crew in the photo center is polite, kind,…read moreand patient. Pictures are always perfect. Super helpful with passport photos. Always greeted when I come in. Plenty of parking and interior is always clean.

I had never been to this location until I needed to pick up a compounded medication for my cat…read more (Yes, they compound at this location!) It was out of my way and the hours weren't the best -- I believe they didn't open until 9 a.m. -- but the pharmacist was very helpful. I had issues getting the vet to call in the scrip and had to contact the pharmacy; the pharmacist spent quite a lot of time with me on the phone and also with the vet's office. Now, I wouldn't go out of my way to come here, especially with 2 other Walgreens much closer on Meridian and Mass., but I did appreciate the solid service near the end of my cat's life.

I have yet to go to this pharmacy when there has not been a major foul up with my prescription and…read morerequiring several back and forth trips. I will be transferring my business next time I need prescription refill. No one seems to have a clue until you get the pharmacist involved but until then you have to suffer through the run around.

If I could give this location to zero I absolutely would. There was an employee in the pharmacy…read morearea that was sooooo rude. It was ridiculous! Customer after customer she just acted like we weren't standing there and then when she did finally acknowledge us she said stand over here and type your information in the computer. "Hello." "How are you?" "How can I help you?" That's what normal people say when they work somewhere in customer service. I ended up just walking away and so did another lady. When I went to go to the shift supervisor in the front, she's very nonchalantly said I don't know anything about the people in the back. I don't know what to tell you. WOW you all don't have to worry about me coming back to this location EVER! I will not spend my hard earned money somewhere where I'm treated like crap.

This place is the worst!! Apparently NOBODY knows how to answer a phone! I was on hold for OVER AN…read moreHOUR and NOBODY bothered to pick up! Pathetic customer service! Stay away from this place if you can! The pharmacy here is pretty much the worst I have ever had to deal with!

Pharmacy techs were super rude. Only reason I will return is because they actually have my wife's…read moremedicine in stock most of the time. The guy that greeted me was nice and polite.

Pharmacy staff are thieves charging fees for items insurance1003 covers. Lynn is the biggest…read moreoffender.

The women who works behind the FedEx counter , has no idea what she's doing. She also is hard to…read moreunderstand. The manager had to assist me to send a package back via FedEx. I came once and showed my QR code and she said I needed a label because they didn't have a printer. She lied they have a printer. I've followed the same process 3 times prior. She was argumentative and untrained