Came in to pick up my prescription, which I've done many times before. The workers here are always kind enough to re process my medication so a coupon can be applied to it. Even though I have to tell them to apply the coupon first before actually picking up, I was in the pick up line because I feel bad not waiting in line like everyone else. But when I got to the front, the pharmacist Regina assured me it was okay to wait at the drop off counter so I don't waste my time. I really appreciate that because it was never clear to me where I was supposed to be waiting when I have to tell them to process it again. Unfortunately there's no way for them to process it with the coupon the first time around, so they are really working hard having to always do my prescription twice. I got my medication and I bought a makeup item as well. The cashier was also friendly, backing up the lone cashier that was getting bit of a line. And thanks to the great rewards program I only paid two dollars for my lip oil! I will definitely be coming back here, not just because I have to but also because I want to. read more

Avoid this location. CVS implemented a new prescription system that is a complete disaster--broken, sluggish, and incredibly frustrating. But the broken tech is nothing compared to the terrible staff. The associate Regina, at the counter actively ignored a massive line of customers, blindly telling people their prescriptions "couldn't be located" without offering a single shred of help or explanation. They completely shut down instead of trying to fix the issues. I've been trapped here for over an hour for a basic pickup. It's a masterclass in incompetence and awful attitudes. read more

CVS Pharmacy - Drugstores Near Me - Anaheim, California

Mixed. I have had the almighty pharmacists DECIDE that my prescriptions should ALL BE CANCELLED. It took a phone call to the corporate office to get them to tighten the choke chain and pull hard on these wild pharmacists. They still give me evil eye when I come in. read more

I went to this location to pick up some eye drops and it was a locked item. There were absolutely no staff on the floor, so in order to get someone to open the lock, I had to get in line. Once I made it up front, I walked with the employee to the aisle where I needed my item, and then we walked back to the register. Thankfully, I didn't have to wait in line again to pay. They need a better system for this because many items are locked. It just seems inefficient to have four employees at the register and no one on the floor. read more

This is a good location. The front staff is very friendly. The coupons are great. My only gripe is the parking lot is very sketchy. Ive had to have the staff walk me to my car at times because the people in the parking lot. Just use caution. read more

CVS Pharmacy - Great deals - Drugstores Near Me - Anaheim, California

Customer Service at this pharmacy location was super horrible. Regina was NOT HELPFUL. She kept running to the back and back to the front like a headless chicken. When she decided to come back from doing whatever she was doing to get my prescriptions, she was super super rude and didn't want to help at all. When I finally spoke up about the situation, Regina pointed her fingers in my face and said "don't be rude!" The pharmacy tech with the white coat and Loan was not helpful either. I had 2 antibiotics that needed to be mixed. They didn't mix it until I got home and checked the bags. When I got back to their location, they had me wait 25 mins. I will definitely not be going back to this location and will no longer be a CVS Pharmacy customer. I will also not be recommending CVS Pharmacy to any friends or family members. read more

My mom went to cvs today for her medication and the staff that helper her treated her bad and the staff even threw the pills on the counter and didn't tell her anything , and was being rude and being racist I'm never coming to this place again make this right so other people don't have to deal with it read more

OMG the Asian women who are working in the pharmacy including the pharmacist are so rude, unprofessional, with the customers In front of the customers the Asian women speak to each other in the native language not English. They don't help they make everything more complicated than it is to the customers. We are NOT going to ask for anything free, we paying for everything. read more

I ordered on the app for pickup! Pickup Location CVS #09759 270 W LINCOLN AVENUE ANAHEIM, CA 92805 Item Quantity 4x6 Glossy 1 Magnet 4x6 - 1 Pricing is decent for printing photos! I ordered one photo print and one magnet photo. I plan on ordering more photo prints too. They came out soooooo cute! I've been printing photos and putting them in my partner's apartment. Because we are happily in love and enjoy seeing the photos. That might sound a little vain, but I promise it's from a good place lol When we get furbabys, they will also get printed photos and magnets everywhere! Lol read more

CVS Pharmacy - Photo magnet - Drugstores Near Me - Anaheim, California

They don"t call you back after you leave a message I been waiting for over 3. 5 hours. Then their computer went down yesterday and they told me to call back in 2 days. I needed that prescription soon as possible therefore I had to transfer it to another CVS. They have lame workers. Good luck. read more

Tried to call the pharmacy and this nightmare phone answering system is awful. Can't talk to a person. Had to leave voicemail even though pharmacy is open. Looks like I'll be looking for a place that lets you communicate with them. read more

The older lady running the register had no customer service whatsoever. Walked in and just stared at me when everyone else greats with a welcome if they with a customer or not. No greeting only thing she said to me was CVS card. Was leaving and said have a great day and just a blank stare. If you don't like people customer service may not be for you. read more

I had an absolutely horrific experience at this pharmacy that left me feeling deeply humiliated, disrespected, and targeted due to my Middle Eastern heritage--all while I was already under immense stress from being at the hospital with my dad, who was in serious condition. I was simply trying to pick up his urgently needed medications, and what should have been a quick, compassionate process turned into a nightmare when the pharmacist (JEERYN HUR) berated me for arriving just 15 minutes earlier than the time he had suggested. Instead of showing any empathy or professionalism, he launched into a condescending, unnecessary "math lesson" about time calculations, treating me like an idiot who couldn't grasp basic concepts--complete with sarcastic remarks and eye-rolling that made it clear his disdain went beyond the minor timing issue. His aggressive tone and patronizing attitude reeked of racial prejudice, as if my appearance alone justified such belittling treatment, even in the midst of my family's medical crisis. In a diverse community, a pharmacy should be a place of equity, support, and understanding--especially for customers dealing with emergencies--not a venue for bigotry and power trips. I left feeling violated and unwelcome, questioning whether I'd ever return, and heartbroken that I had to endure this while my dad fought for his health. This isn't customer service it's outright discrimination. One star is far too generous--management must investigate and address this pharmacist's behavior before he alienates more patrons. AVOID AT ALL COSTS IF YOU VALUE YOUR DIGNITY And AS I TOLD HIM FACE TO FACE ILL REPEAT IT HERE LEARN HOW TO TALK TO PEOPLE BEFORE PUTTING ON THE SCRUBS read more

Pharmacy is the best. Subscription filled in a timely manner and with all the discounts given when ever you buy anything..you save and now we all need to save read more

I've have several prescriptions at this pharmacy and they are great about sending me reminders when its time for refill. The Indian lady at the pharmacy counter is always very helpful and pleasant. I don't understand the complaints l just read. This is a very busy pharmacy and customers are very impatient. read more

Don't bother calling the store, they put me on hold, says it would take 2 minutes and she'd be back. Well, 15 minutes later I'm still on hold. Why bother having a phone if you are not going to answer. read more

I went in today at 6:50 pm and the guy at the register is completely inappropriate and it was the second time that I've encountered him asking very personal questions. It made me feel very uncomfortable. First he apologized for the wait. And I told him no problem but I also said I was in a hurry. Regardless, he asked me what I did for work, where I worked, how I liked it and said he needs to go check it out and asked if they had any special deals. That's way too personal and creepy. I told my boyfriend about it and he wanted to call and file a formal complaint. If this happens again I will personally file a complaint with legal representation. I've heard this guy get very personal with other female customers and I can't believe that management hasn't handled this already!!! This store needs their staff educated on sexual harassment immediately!!!! read more

Rude and unhelpful pharmacy staff that make no effort to get meds that are on backorder.The pharmacy manager was mean as well.I have switched to Walgreens.l read more

My first impression about this CVS Pharmacy? 1. It is too spacious. 2. Interior needs a makeover. 3. The store looks very old. Customer service was good, though. Courteous and helpful. Important factors to me in being a repeat customer. read more

Worst customer service ever. Did not help me when it was my turn and had me wait to the side because I was picking up a ups item.

DOUBLE CHECK BEFORE PAYING!!! Coupons and advertisement prices never reflect at the register. Scam artists at the corporate level.

Worse customer service I am shocked they have not been sued or shutdown for restaffing. They treat you like dog shit dismiss you ignore you and treat you with complete disregard when this is a sensitive job they have read more

I been helped three times by this employee In the cash register she not only been helpful, but she also gave me a great experience with her customer service and knowledge on the items I was looking for. this is the type of customer service I would like to see. please give my best regards to this employee Cindy. she deserves it thank you again for your service and kindness read more

They have lots of stuff but the pharmacy sucks. Say they say they will order your medication then just string you along saying it's coming but it never gets there. read more

The CVS store is ok. The pharmacy employees is what is crappy here. I don't know exactly whom answers the phone. Wow are they rude! Why have a job that has to do with customers if your so miserable. People are sick trying to get medication and for someone to keep hanging up or act like they can't hear you because they speak Spanish is inhuman. I had to call for my mother in English and only like that was she helped and the pharmacist was rude. I explained my concern about my mom being hung up and all she said was "ok." Don't work with people if your miserable in life. read more

Worst CVS Pharmacy ever. Got a text @ 12:20pm saying prescription ready, lunch between 1:30-2 in the text. I go in at 12: 30 and they said they are closing for lunch. I stated that first, there isn't any signs showing what time the pharmacy lunch was to be, second, I stated the text said 1:30 to 2pm. the pharmacist became argumentative stating it is a law that they take their lunch, I said you can have a lunch but it should be schedule where you are not closed and there is coverage in the pharmacy, and then put signs up of the such. She then reaches under the counter and says this is their notice showing me a piece of paper and began to be very rude. I said, I'm on my lunch break as well and you should be able to manage your time better at a pharmacy where people are there to wait to pick up there prescription, not everyone is on their time". She gave a big sigh, ordered one of the girls to pull my prescription and then since it wasn't controlled substance, just process it. There was a lady behind me saying she needs hers too, and stated they are closed for lunch and proceeded to close the security curtain. I asked for the store manager, got a lady and said here is a corporate number, Not even the name of the store manager, called Corp, filed a complaint, and not a call back from their Corp office. CVS isn't about customer service or its patients, its about them and their profits. Avoid CVS and use Walmart or Target Pharmacies. You'll be treated better and wont have to worry about rude pharmacist. read more

some old creepy looking middle age guy with glasses (store manager Jose ) who was working at the register literally followed me and my friend while we were looking around the store. We were just minding our own business going to buy some snacks and alcohol but then the same creepy guy from the register decided to interrupted what we were doing and demanded us that we do not belong here in the alcohol aisle and telling us to leave and that we were going to steal something. First of all he need to learn mind his own dam businesses, i swear to god I constant come to this store to buy things and this guy always seems to have something up his ass cuz he always seem to be rude every time when he's working. It pretty pathetic way to behave like this especially as a manager. We show him proof of our id and Then he start to mock my friend's I.d. cuz of his LOOKS and calling him names but literally this dude looks like "Mr. Mackey" from "South Park". What a way to treat a customer. once we walk in the store right away this guy was giving us the eyes and called on the speak to watch out on the aisle what an asshole to misjudge us . read more

CVS Pharmacy - Mr Mackey Store manager Jose - Drugstores Near Me - Anaheim, California

The pharmacy is rude, sexist and dismissive. I, a women, have purchased insulin needles for my pet with a photo of the prescription from here. My male counterpart was denied sale with photo and when they asked if they could call the vet and have them send over the prescription the rude women told him no and to get out. Maybe learn how to treat people at your business. Do not go here Walmart pharmacy is 10x cheaper and a lot nicer. read more

Not allowing people to use your bathroom, even while waiting 30 or 40 minutes for their prescriptions, is bad for health, bad PR, and completely out of touch with reality; people do not stop urinating just because you don't want to clean the bathroom. I'd much rather urinate in your toilet, than on your sidewalk. Big minus for CVS. read more

CVS ain't so bad... Super helpful staff...although the nice lady was busy doing some inventory paperwork (just a guess), she stopped to walk me to where the fancy lighters were. She also made sure to grab one with a coupon too. Couldn't have asked for much more for no more than a five minute shopping experience... You may have just created a repeat customer... read more

This has been our neighborhood pharmacy and more. During the pandemic we have called it our Target, we were here quite a bit. It almost never fails as soon as we walk in someone always shouts out "Welcome!", sometimes I don't look at the two for one deals and they always remind me. The ladies at the pharmacy are always welcoming, some of them know me and my son by face but that's just as nice. I like many other have worked during this worldwide pandemic, wearing 2 mask daily to protect love ones and patients. As soon as we could myself and family were vaccinated, the week prior to the incident myself and family also had the flu vaccine. On 09/17/2021 I tested Covid positive, in the words of Forrest Gump " S Happens". My Dr. gave me a prescription to relieve the pressure that was causing a horrible headache as well as the pain in my ears. I have Kaiser but remembered when they have been overwhelm they had partnered with outside sources to assist for certain needs. Middle of the day my husband was working, my son is too young to drive. I took my prescription to CVS, put on THREE mask and took my prescription in. There was a couple before me at drop off counter with no mask as is their right, my three mask and I stood 6ft behind them. The line were I waited was also were they carry vitamin C, fortunate I am. I grabbed a vitamin C pack and when called over I gave my prescription to Mahi. She was wearing her mask and a between us was a plastic barrier. Mahi confirmed my date of birth (mono tone) and after reviewing my prescription she asked " Do you have Covid" I nodded yes and answered yes. She loudly asked again (borderline shout) "Do you have Covid?!" this time the couple next to me and everyone else in the waiting area heard, about 6 people all over 6 feet distance. I answered her with a nod and replied yes. She then proceeded to say " Wait outside and stay away from our customers" (Her tone was loud and to say rude would be a complement) I nodded yes, then she said "We don't take your insurance, you'll have to pay out of pocket". I told her " oh no it's ok, I'll take my prescription". I took my prescription,left the much needed vitamin C and left. I couldn't believe how I had been treated, no compassion. It was such a cruel experience. I was going to keep this to myself and thought well she pregnant, maybe that added to how she felt however I myself have been pregnant and assisted patients and not once announce their condition to the public or forgot to have compassion. We are all aware of our times, never did I think a medical professional would be so cruel. I called the next day to ask her name, after describing her the young lady on the phone in a apologetic tone said " Mahi, but that's our manager". I thought god if she treats customer/patients poorly. How poorly does she treat the staff?? I took my prescription to another pharmacy, they kindly asked me to wait outside. I gave them my prescription, insurance card along with my credit card in a bag. Twenty minutes later I had my very needed prescription. The young lady Maria wished me well and I just couldn't thank her enough. One person does not take away the positive experiences my family and I have always had at CVS, it's the reason for the 5 stars. There are many more that will be ill due it is out of our control, no one deserves to be treated this way. I'm hopeful for positive changes. read more

Just terrible and rude people at this place. Me and my girlfriend and her entire family have all had rude experiences with this people. Being on the phone, ignoring you, and just being disrespectful is the creed these people follow. Honestly don't go here, save yourself the tricks and just travel two miles more down the road to another CVS. read more

Rudest pharmacist ever. I am 12 weeks pregnant and was instructed to call and check if there was a medication for nausea in stock and the pharmacist didn't know how to spell the medication, and when i asked to see if it was in stock she responded with "well I will check if you're paying out of pocket". I understand protocol but there was zero sympathy in her voice and when I said I would pay she asked multiple times if I was sure because it was expensive . read more

Terrible pharmacy. The Asian lady with the heavy accent is extremely rude. Talks over you, interrupts you, and makes you feel like shit for wanting a prescription refilled. She of all people should stay the fuck away from the phones and just fill the scripts. You people have to realize that you are dealing with people who are sick both in the body AND mind. So stop treating mentally ill people like shit and making them feel bad for calling to ask a question about a medication that they need. It's honestly so absurd and ridiculous. Idk how this lady is still employed in a place where she has to talk to people especially people in sensitive situations both mentally and physically. read more

Here we go, it's a love/ hate relationship with this store. CVS is great! They always have great sales and it's very convenient. I always shop here because it's near my house. So the employees here are friendly, I've never really had an issue with any of them.. They joke with me and are usually smiling and friendly.. Now remember I'm a regular, I come atleast once or twice a week.. I've never had and issue except for 2 times that I've been here and the manager is the one who helped me. (Shows how often you actually work)His name is Jose. (I think he is the manager) he the big rude guy. I needed to exchange an item, and he told me I couldn't return anything without a receipt.. 1. If you are the manager do not give me an attitude. 2. It's a $4.00 item it's not that serious. 3. I work retail I know how returns work. Give me my damn store credit and exchange my freakin item. I almost walked out of the store and decided, you know what NO... walked back up and told him I know how returns worked. My bf bought me the wrong makeup and I simply needed to exchange it.. I was not about to walk home to look for the damn receipt.He finally dreadfully exchanged my item. Now today I walk in with my dog, which ok I understand your "no dogs allowed" Even though I've brought her like 10 times before, cool no biggie, rules are rules. I can respect that... don't send your employee to tell me something, and thank me as I walk up to the register (he thought I was leaving) and when I get to your register you keep telling me dogs aren't allowed. I GOT IT THE FIRST TIME!! Your employee who pretty much told me to leave because I had a dog, escorted me to the front and explained everything... You know long story short, just because you run the store doesn't mean you can be rude with customers.. You work in customer service! Learn to be nice and maybe smile once in a while. Sorry I broke a rule, there is no need to be mean. You could just tell me nicely you don't allow dogs anymore. Simple. You won't be seeing my cute pup anymore either, because you just lost a regular customer... womp womp. read more

CVS Pharmacy - How could u not allow this baby? - Drugstores Near Me - Anaheim, California

There is always a line. There is always a wait. And for the life of me I can't figure out whey it takes hours to fill a prescription.

Worst telephone customer service from the pharmacy. I called they answered put me on hold for 14 min or so then I clicked I got really irritated and they answered very quickly. They really need to work on that !!! read more

CVS Pharmacy - On hold - Drugstores Near Me - Anaheim, California

COMPLETE TRASH! DO NOT GO HERE. The Pharmacy is run by utter complete trash people. Read this clearly! I CANT even begin to tell you the extremes we've had to go through or the audacity of a joke they are. JUST go fill 1 simple prescription. Even when they were CAUGHT and called out face to face WITH Medicare on the phone telling them we were filing a complaint with the Medical board office that handles all of the audits done to make sure pharmacies are following policy and not doing anything illegal. Such as! PURPOSELY running our prescription WRONG, multiple times! With the Medicare agent on the phone telling me they are seeing the submission done live becuse it's coming to them..and they are charging our insurance plan WRONG so that it forced a rejection on purpose! So that we would pay out of pocket. They kept flipping who was charged first in our insurance. You can't be that stupid people, we're on to ur BS. And now the official medical officers who handle this type of crap are notified! Complaint filed, Enjoy!! Never again. read more

I received exceptional customer service today in this store. I came in with the intention of buying just one item. Buyer's impulse started to kick in and I started to get sidetracked. I love that the assistant at the store came up to me and after offered their assistance without even asking for it. They probably saw the dollar signs in my eyes, haha!!! The item that I intended to get is one that's under lock and key so that kind of deterred me from getting that right away as I walked in. The store clerk immediately escorted me over to the area I needed to get this item from and boom I was done. That clerk is on it. Thank you for being so courteous and prompt with your service. read more

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The staff overall is great, but Annita is my favorite. She really is amazing. Very sweet , very patient and always helpful. An asset to the company to say the least. read more