Doctor gave me a list of vitamins to take with my prescription I was picking up. I ask the pham tec if she could help me find them. She said"they are over there". So I sat and waited for my prescription and ordered $60 in vitamins on Amazon. .where did customer service go?? read more

Since moving to Alvarado 2 years ago, I have dreaded doing business with the CVS Pharmacy. Customer Service and a sense of urgency to meet the customers need was totally lacking and wait times on the drive up was excruciating. Flippant attitudes were normal. BUT!!!!!!!!!!! I actually had the best day EVER at CVS Pharmacy today. My drive thru experience was only 7 minutes, my medicine and insurance was not messed up and best of all, Blanca served us in a friendly and professional manner. What a wonderful feeling that was!! Thank you Blanca and CVS, today you deserved the 4 star rating. Keep it up. read more

Called because the website says the pharmacy department is open late and I wanted to confirm. I'm assuming who answered is a tech because they answered the standard "cvs how can I help you". I responded asking if this was the pharmacy department, and the girl said "CVS PHARMACY HOW CAN I HELP YOU ??" after I asked my question and I could hear another girl in the back ground yelling "serrioussslyyy ???". Attitudes in this place are unprofessional and unnecessary. The websites aren't always correct and people shouldn't be treated like idiots for trying to use the service. This staff has a trash attitude and I didn't appreciate it . read more

Terrible service , had me wait on line for a hour then tell sorry the systems are down and just close the window on me

Every time I take anything In to get filled takes forever, then we end up having to come back multiple times, I am not sure what the problem is read more

By far the worst customer service! I got to the door at 9:58 rushing because they close at 10 the door was closed but with a soft push they opened. I walked quickly to what I needed grabbed it an announcement was made that the store was closing (the announcement was at 10:00pm) I made my selection and walked to the front of the store. Where I waited behind an employee while the two employees had a conversation. The employee behind the register helped me without saying a words then asked the other employee to walk me out. The employee that walked me out said "you were supposed to open the doors" then maybe they should have locked them. Oh wait it wasn't 10pm lousy customer service. If your hours say until 10 pm you should help any customer who comes through your door before 10pm. read more

Don't take a prescription here unless you have hours to kill! They told me 20 minutes but it was over an hour I sat there waiting....not impressed. read more

On July 15th, 2018 I was leaving to go out of town when I realized I was out of a very important Rx. I called the pharmacy and they had it ready within 5 minutes for me to pickup in my time crunch. Thank you to the pharmacist and all staff for assisting me in such a timely manner when I failed to be prepared. I apologize for the delay in this review. read more

Not incredibly friendly but I blame the company for hiring folks that obviously aren't being monitored properly. If I was their corporate reviewer, I'd fire the whole pharmacy! read more

By far the worst Pharmacy around. I choose to come to this one because driving wise it's convenient. I swear every time I go inside to pick my medicine up it's something. For example today I called this morning to make sure all my prescriptions are ready. I get confirmation that they are. So I arrive at 2 o'clock this afternoon to pick them up and I'm there for a flipping hour. Why should someone have to wait that long when the so called prescriptions are already done. The pharmacist I don't think could get any worse. Every time you go in she is on the verge of a mental break down. Seems like she can't handle the stress of filling prescriptions. A matter of fact she hit the floor screaming just the other day when I was in there. There is only one staff member named Carissa who is actually great at her job and makes sure everyone is taken care of. So for anyone looking for a new pharmacy, stay clear of this awful one. Unless you are okay waiting all day long. read more