Regular Pharmacists? LOVELY Monday Jan. 12, 2026: fill in…read morepharmacist -I have used Highland Square Akron Pharmacy for 20 years never had a problem NEVER this week (a temporary pharmacist on duty) the way I was treated was horrendous, I actually cried when I got off of the phone, I have never had anything like this happen before, the disrespect, I was a wreck the entire day. There was 1 staff member that was not a regular also and both women were just awful to me. My doctor was forced to call the pharmacist 2 times to get my prescription set and admittedly my doctor was upset because she knows me and I was upset. how it ended? the TEMPORARY Pharmacist told my husband who went to pick it up that she "didn't like the way my doctor talked to her", so she refused to fill my prescription. AND I NEEDED IT. I found a local pharmacy open til' 8:00pm, my doctor made a 3rd phone call for me to the new pharmacy and thankfully I got my medication there at 7:55pm. AGAIN - my doctor referred to the pharmacist as 'a floater' not knowing I already knew she was not a usual staff member, but regardless, my dr. was rude to her so I had to go w/o my medication? My calm, cool, collected, extremely kind husband called me from the parking lot after the final attempt and he told me he raised his voice and yelled at the pharmacist, told her she was unprofessional and causing his wife undue stress, among other things. I was beyond stressed because he never raises his voice, he is the most calm person I know - and he hit his limit with this TEMPORARY pharmacist. In the wee hours I got the app for the pharmacy I ended up getting the meds from and I electronically transferred all of my prescriptions to that place, I can't fathom having to go through anything even close to what I went through yesterday. We are going to be writing up a formal complaint and making phone calls but I need to calm down first, but this review I can do, so there it is.

Don't rely on this pharmacy for maintenance medications. The pharmacy closes frequently and…read moreunpredictably and the customer service is the worst I've seen. Don't bother calling them with any concerns either, they'll just let you sit on hold for 2 hours and hope you'll hang up.

The pharmacy here is terrible. I literally just wanted to go into the pharmacy and get Mucinex D…read more The person helping the pharmacist at the counter. Pearl is completely clueless. If I didn't know better I think she was high or something. She works in the pharmacy yet has no idea about anything. Common cold medicines. I said I wanted Mucinex with decongestant and pseudoephedrine. She's like we don't have that we only have pseudoephedrine. The pharmacist who looks overworked and burned out, I was able to yell to her. You don't have congestion and pseudoephedrine together back there? She said you mean Mucinex D yes I said. Of course they have it. Pearl had no idea what she was looking for what she was giving me nothing. I got the Mucinex. I wanted the 600 mg and 60 mg but I was never asked what I wanted they just hand it to you and act like that's all they have. The Customer Service is basically you're an irritation. Why are you here is the feeling I got. The one bonus this place has going for it is it is a 24 hour pharmacy

The pharmacy has the worst service!! Although they provide 24 hours service, it may be more…read morebeneficial for better customer service if they had normal store hours

Pharmacy department is fast, accurate, and professional.read more

I do not recommend this pharmacy. The techs are unprofessional and untrained. The only competent…read morenon pharmacist is Sarah pharmacy operations manager but you will need to wait at least 30 minutes to see her. I have been waiting since 2pm and it's 2:39 now.

Sand Run Pharmacy are the best at what they do. Highly recommend if you live in or around the West…read moreAkron/Fairlawn area. The staff is friendly and really do know your name. Most of the time when I walk into the place they are already pulling my refill from the shelf to check out. They also perform some vaccinations which is very convenient during flu season. Usually in and out within 20 min. Give them a try... you will never go back to a large chain again!!

You know how most pharmacies ask "When do you want to pick this up? In a few hours or tomorrow?"…read more Not at Sand Run. When you hand them a script, assuming it is not for something that needs ordered, they have it filled right in front of your eyes. No need to come back. The pharmacist knows your name and can process insurance info about as fast as a Google search. This place is an Akron gem!

Pharmacy staff is overworked but do their best. No major issues in my experience except an…read moreoccasional long wait

Indian girl at the counter refused to take my ten dollar bill just because it had a few tears in…read morethe top and bottom of the bill. The serial number and everything else was in tack. Told me customers would get mad if she tried to give it back to them. Was rude and unfriendly.

I switched from a national chain to Mantua Station Drug years ago and I have never regretted it or…read moreconsidered switching to anything else. Every time I walk in ready to tell them my name, and every time they already know it. They've always got my medication ready before I arrive, their app makes it easy to refill, and more than once they have helped me work with either doctor's offices or my insurance company to make sure I have my medication when I need it. Always smiling, always helpful, and I have never left without the person up front calling out to have a nice day. They offer a lot of needs, gifts, medications, toiletries, etc., but the biggest one is they really care about their customers and their community.

What a neat little shop. It's basically an old-school drugstore with a soda shop inside. They have…read moreall the basics potato chips some gifts kind of a quirky but cool selection.

I recently had to switch all my prescriptions to Discount Drug Mart and the staff from techs to…read morePharmacist were beyond helpful. I Can't thank them enough for making the transfer less stressful. Now my favorite Drugstore!

I've been coming here for 20+ years. Always neat things to find, cashiers are always friendly, it's…read moregot that small town feel. There may be an occasional problem, but cashiers are only human and i know customers can be a pain in the ass. Overall I would definitely recommend this to anyone

This is a very welcoming place . They are all professional in their business ethics. It is indeed a…read morefriendly , community safe place with well trained, caring staff . The Pharmacist is healing - even when just talking!

Get your "Marcus Welby MD" feel-good from local pharmacist Bob Kerek at Colonial Pharmacy. Its…read more"Cheers"-worthy warmth and friendliness are topped only by sincere service. Imagine getting your prescription filled while you wait - just minutes! If you're within 5 miles of this little pharmacy, make it a point to have prescriptions filled here. Treat yourself to a little old fashioned trustworthy, friendly customer service.

Polite. Friendly. Professional. Helpful. Clear in explanation when answering questions.read more

The Medicine Shoppe in Norton is the place to go especially if you need a specialized prescription…read morefor yourself or your pet. My difficult cat will not tolerate pills. Dan, the pharmacist there, was able to provide me with her medicine in transdermal form. Her medicine is placed in her ear where it is absorbed. He explained in detail how the medicine should be administered so there iwas no doubt that it will be given correctly.

I now have a discount card with this store. Will I use it again? I bet I will when I travel here…read moreor any other site where this store or an associated store is located. The associates were friendly and helpful! The selection was outstanding! I was surprised at how much they had for home and medical and decor and so much more! The discount card allows shoppers to be savers on a variety of sales that pop up as you go through the store and eventually check out. Thanks for being a friendly neighborhood Rx and more with convenient hours, great prices and a clean/convenient/comfortable environment in which to shop!

Wonderful store. Have shopped here for 30 years. Managers are always available to answer questions…read more Associates are very helpful as well. Suppose you want it or need it. Very likely, you will find it here. Prices are beyond compare, from prescriptions to OTC drugs to groceries and household items. Highly recommend.