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    CVS Pharmacy

    2.0 (4 reviews)
    Closed 8:00 am - 9:00 pm

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    4 months ago

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    CVS Pharmacy

    CVS Pharmacy

    (16 reviews)

    $$

    My experience at this CVS today could hardly have been better. This place knows how to care for…read morepatients/customers. It all began when my daughter woke up with strep symptoms. Scheduled for another appointment later in the day, we thought it prudent to have a strep test so that could be factored in to the equation when deciding whether or not to attend the later appointment. We were fortunate enough to find an appointment at the CVS Minute Clinic in Clemmons. Unfortunately, they were out of strep tests. But they did not send us away. Instead, PA Lindsay called around to other CVS pharmacies and located one that had strep tests. Unfortunately, the other clinic had no appointments. I guess we are on our own after all. Nope. Janie, the Care Concierge, drove to the other pharmacy to pick up the tests and bring them back here, where they would meanwhile keep our appointment open and complete it when the tests arrived. Now THAT is customer service. In addition, while I was waiting for my daughter, another employee walked by me and very cheerfully and politely asked me if I needed any help. I stated earlier that my experience could hardly have been better. I do wish it had not taken so long--this took up a good chunk of the day--but I really can't complain about that. How could I? In these days when there is so much sickness and so much testing and so many staff shortages, how can one criticize people who are doing their very best to help you? I can't. I won't. And people like Lindsay and Janie deserve recognition for going the extra mile in being so helpful, compassionate, and for being such thorough professionals.

    I should've known not to come to the CVS pharmacy, there are a ton of terrible Reviews on this…read morelocation! I was in the process of transferring my prescription from Amazon to this CVS location, and the process includes CVS having to call Amazon. I did my due diligence and I called at 10 AM to get my prescription transferred, and they said they would give Amazon a call. I gave them eight hours to call them and I called CVS back to make sure the prescription had been transferred successfully, they notified me they were unable to get the prescription transfer due to Amazon's negligence, I ended up giving Amazon a call myself and someone promptly answered, they notified me CVS never called them. I decided it was best to speak in person and I had to drive all the way to CVS pharmacy just for them to be closed. Mind you I did not receive a call from CVS saying what happened with Amazon or anything. They put me on a wild goose chase! Terrible and careless customer service from this CVS pharmacy and I will be going with Walgreens from now on! I'm not sure how any of these pharmacy techs got their job, if you don't know how to complete a simple phone call I'm not sure how you can be trusted with medications and such, how irresponsible!

    Dove Medical Supply - Inside, May 2025.

    Dove Medical Supply

    (2 reviews)

    Bottom line: We found Dove Medical Supply just when we needed them, my father got to pick out a…read morecane that fit his needs with a nice associate at the store. Seemed a bit understaffed with one person but that staff member was so helpful and friendly. Apparently not working with insurance reimbursements at this time however, but appeared to be stocked with lots of patient/home care needs to purchase. The Deets: Out for a weekend lunch, we were discussing how it would be good for us to start investigating getting a cane to assist my father's mobility. By chance at the restaurant, there was someone with a cane there that actually informed us that they got the cane next door to the restaurant we were at...what are the chances? So we went next door after our meal and discovered Dove Medical Supply, a retail health/medical needs store. They were a good sized store with lots of things for patient/home care assistance with hospital beds, trach supplies, urology supplies, ostomy supplies, seat and patient lift, orthopedic needs, patient care needs and other things including patient mobility supply such as medical scooters, walkers, and canes. They had a great number of different cane styles along the wall and an associate came over to help answer questions and guide us to our cane of choice. The associate was very positive, upbeat, and helpful. But she had her hands full multiple customers coming in at once. This timing lead to a good line at checkout and again this solo associate rang up each one. I'd say she needs some help there, at least one person handling the floor while another at the checkout would greatly help. Again though, this lone associate was extremely nice through every transaction. I will note that they do not work with insurance currently so there is no insurance reimbursement available at this time, a bit disappointing. My father really likes his cane and thinks the choice was the best one for him. Dove Medical Supply appeared just when needed and helped us out!

    I work for a company that handles hospital discharges and DME for Workers Comp patients. Dove…read moreMedical has always come through for us with rush hospital discharges. They have never failed us and they have amazing customer service. Thank you Dove. You are the best!!!!! Terry Cruthis/Wright Medical Services

    CVS Pharmacy - drugstores - Updated May 2026

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