Friendly service and very quick/streamlined process. This clinic is clean, comfortable and…read more efficient. I came in for a spider bite and they had me checked in within 10 minutes. The doctor saw me, drained the wound and had a prescription called out for antibiotics. My visit took a total of 40 minutes. I am thoroughly impressed and will absolutely be using this clinic, in the future.

I took my daughter twice to this facility to test for a UTI. Both times they "lost" the samples…read more Since they told us not to give her antibiotics until after the results came in, my young daughter was in unnecessary pain for four days both times. And then I had to pay for a secondary visit somewhere else that wouldn't lose the sample. I will never visit this place again.

2nd time visiting was a success. Gerald helped me very down to earth fast paced and work driven.read more

I had a drug screening and was assigned to Concentra on a Friday morning. The waiting area was semi…read morepacked. Check-in the front desk was a quick and easy process. They asked for your phone number so they can text you a link to help speed up the process and paperwork. The link asked you simple questions and took about five minutes to fill out. After the "paperwork" the wait time was about 20 minutes until someone called me back. There was a TV to keep patients entertained but mostly everyone was on their phones. The gentleman who conducted my drug screening was cheerful and pleasant. Usually when I have to come for a drug screening, employees seem like they hate their job and make it very uncomfortable being around them. But this time around was very different. The gentleman explained the procedures and what I needed to do. The whole test took about ten minutes. The whole process took 40-45 minutes. My experience with Concentra was smooth and efficient. Quick check-in, friendly and professional staff, everything went better than expected. Very organized and a positive experience.

She was very nice & sweet. The wait wasn't long at all. Appointment was at 9:30am left at 9:50am…read more Super quick & they open on Sundays. Great experience over all.

First things first... I guess you could call it being thorough but once you schedule an appointment…read morewith this office, they absolutely bug the complete hell out of you with all of their notifications and their rules about missing appointments Secondly, immediately what I was afraid of... I just wanted to get a check up, but this visit is chalk full of "let's get you back on a crap ton of medicine that you probably don't really need" OK, so I'll take a couple of prescriptions. Please send them to the pharmacy of my choice. Well guess what... Somebody in the office is incompetent because they can't send the prescriptions to the right pharmacy. I thought I'd corrected this, but guess what, it happened a second time furthering my hypothesis. Go find somewhere else. Don't waste your time here.

How does a doctor not know what ringworm looks like?…read more I spent $75 for a visit all for the doctor to tell me maybe I need to clean my house, prescribing me a cream that didn't work, because they thought it could be a critter crawling on my skin. With no results and no follow-up call (as promised), I dug deep on Google and self-diagnosed myself a week later. I purchased an over the counter ringworm cream and my skin lesions cleared up in 24 hours. Either I said too much and gave too much transparency early on and that threw them off and they overthought it, or didn't think it all, or they don't know how to diagnose ringworm, because they were totally off and completely wasted my time and money.

Incompetent and negligent is how I would describe this facility. My daughter was grossly…read moremisdiagnosed and almost septic 24 hours later. I have filed formal complaints with the Texas Board of Nursing.

I usually have trouble finding doctors that take my concerns seriously as many doctors dismiss my…read moreconcerns due to my age (many think that it is strange for someone so young to be experiencing health issues). But I was RELIEVED to be seen by a doctor who took my concerns seriously, and was compassionate in her approach. She took my concern seriously and trusted in me as a patient. She treated my complaint with care and my visit was not in vain, I left the appointment feeling relieved that I would receive treatment. It may cost a few dollars more but it is certainly worth it to me as I received the treatment that I went in for, I've been to clinics before where the providers dismiss my issues or make excuses.. some providers even act in a negative manner towards their patients... which left me feeling defeated & unable to seek further treatment. It's very difficult to find health providers who genuinely take their patients concerns seriously, so I would definitely recommend this clinic to anyone who is struggling with receiving treatment or finding a provider who is compassionate & takes concerns seriously.

I am beyond impressed with this facility. From the moment I called over the phone up until the…read moremoment I left, the service was top notch for the entire experience. I called around 7:30pm on 1/13 to check to make sure they were open and also to make sure they accepted my insurance. Both answers were yes so I made my way there. I filled out some quick paperwork, showed my insurance card and ID to the super helpful gentleman at the front desk. I was seen right away. Dr. Garcia was flat out amazing. I don't think I've ever met a more friendly, helpful and thorough physician. She was very knowledgeable and was able to determine my issue and come up with a medical plan extremely fast. There is no doubt that if I need urgent care again, I will ONLY go here. Stellar job!!!!

Great place, always helpful. Insurance covers the charges. Quick service, little waitread more

I highly recommend this urgent care center! Dr. O'Malley provided the best care when I came in…read morewith all the symptoms of the flu or COVID. They saw me immediately. He seemed to legitimately care about my concern and symptoms. I got a double test and came out negative. I walked out with a prescription and feeling much better, just knowing I was seen by an actual doctor and not just a PA. I will definitely go back if I ever need to and feel confident recommending my friends to go too. I love that it was so easy to get to and park too. They billed my insurance and it was very affordable, especially considering the quality and speed of care I received!

Really easy and good experience at enTrust. The nurse who helped me was Archis and she was so calm…read moreand informative and patient. It made everything go really smooth. I appreciate the level of care here and how clean everything is. I will start coming here from now and bring my kids as well.

After a gym workout my 81 year old husband was having chest pains and a BP spike but we didn't want…read moreto deal with the Hospital ER (BIG mistake) We instead raced to the closest Urgent Care, enTrust 10 minutes before closing. The gals could not have been nicer and competent. However the doc, Doctor He got a little flustered that my husband was having a heart attack, due to his EKG. We could barely understand him as he was yelling for me to get him to the ER.....ASAP because he needed Nitroglycerine and their Nitroglycerine at the clinic was expired. He gave him an aspirin and said to get him an ambulance to closest ER ASAP. I drove him to the Memorial Herman ER and they said he was absolutely NOT having a heart attack as they looked at the EKG.

I went to this urgent care because I was concerned about a possible parasitic infection. The doctor…read morehanded me an antiseptic hand cleanser -- no prescription, no explanation -- and told me, "Here, just try this," instructing me to apply it to a sensitive area. I quietly took it home and later researched what it was -- completely inappropriate and unsafe for that use. Experiences like this make me question where our healthcare culture has gone. It used to feel like caregivers truly cared -- now it feels rushed, impersonal, and careless. Patients shouldn't have to double-check their doctor's advice to stay safe. I've reported this incident to the proper authorities. I just hope more people start holding medical professionals accountable so the standard of care in this country can mean something again.

I been this location in Jan 31 they are keep charging me for nothing they didn't refund my money…read moreand no good service, I call more than 10 times no one take the responsibility they are scam,,,,,,,,, please don't go there

Cut my thumb pretty bad but did not want to go to the ER at Memorial Herman Memorial City during…read moreflu season but when it would not stop bleeding I had to bite he bullet and go. When I got there the ER was so full people were laying in the hallways. I asked the check-in nurse where the nearest clinic was and she directed me to Sacred Hearts, and I am so glad she did. This is my new favorite ER. 6 stitches later I was home in under an hour (including my stop by the hospitals ER). Can not say enough about how wonderful the staff was. Thank you for caring. Natalie M.

No help at all. office experience was awful, if they can't help you one way, they should give you…read moreother alternatives, not just leave you without any answers.

Went here to help a family member get a medical exam. We had to wait about an hour, which isn't too…read morebad for going late in the day. The nurse was nice and very efficient. She did all the vitals and took the blood samples. Apparently, it didn't hurt too much when she took the blood samples. The doctor was very friendly also. The facility is pretty nice, it is a little tricky finding the right place with the construction.

They are inconsiderate to patients needs. The staff is…read moreincompetent and unapologetic. The doctors are good but the staff and administration is completely unempathetic. Find another clinic these people are worse than amateurs.