Visited Burning River with my kids to go kayaking down the Cuyahoga River. Upon arrival, they were…read moreonly offering one of the three trips, which was the 2.5 hour excursion. We were short on time, but we did it anyway. We decided to paddle the entire time to speed it up. The driver who took us up stream was friendly and he chatted with us during the drive. Then he put our kayaks in the water and helped us board them. After paddling the entire time, it took us less than 1.5 hours to complete the trip. My daughter was happy because she had plans that evening. The river was scenic, there weren't a lot of people on it, and I'd definitely do this again. There were some shallow areas in the river where my kayak touched the bottom, but I was able to paddle out of it. Good times!

What a fun time! They do all the work getting kayaks in and out of the water- can't beat these…read moreprices either. Wonderful trip! And thanks to the young woman who helped us check in, you were very friendly

We went kayaking there, and it was absolutely wonderful. It's a very leisurely ride down the river…read more The price is a reasonable, and then you get off at the end, and got the opportunity to have great food and drinks

rent kayaks or canoes for a ride down Cuyahoga River…read more See their website for more info on when and where. I took an AWESOME paddle today. 6.5 miles $25 for a single kayak. I did it in less than 2 hours, but they give you 4 hours. I called them and they came to pick me up early. GREAT customer care! Best to book ONLINE I did it for the night before I wanted to paddle.

Our group had a blast tubing down the river! It lasted just under an hour because the water was…read morehigh. I called a few times to get a water report and they were always very helpful. We reserved the night before and they had plenty of availability for our group of 8 on a sunny Sunday afternoon. This was one of many stops along our bachelorette weekend and a favorite of many!

The perfect way to spend a summer day! Float the river is a 1-2 hour river float down the Cuyahoga…read moreRiver. They offer tubes, kayaks, and I think paddle boards to rent. It's a relaxing, easy float. The water levels vary but even in the deepest areas you can stand. The river water is also clean. There is a bus that drives you to the starting location and picks you up at the end to drive you back to your car.

Bait & Switch. Horrible negligent management. Unsafe rental. Poor customer service. Do not use…read moretheir Groupon or their services.

We rented a pontoon boat and took it out for about 40 minutes...then it broke down and we nearly…read morehit another boat and dock is it drifted around (anchor was not long enough to catch). After about 5 calls and 30 minutes, Pier 619 came to get us and pull the busted boat back. The manager (I guess) was super rude, as if we caused the breakdown...um, ok...and said they would refund us but refused to give a receipt, so now we have to monitor our credit card. We get it, things break, but customer service should still be a priority. Luckily, the neighboring rental place called Dusty's had a boat available and were super nice and saved our day out. Would not go back to Pier 619

Slightly hard to locate, but all positive once we did. Parking is up on a hill and then you walk…read moredown to the kayaks. They have porta potties. We got kayaks for an hour and enjoyed our time on them. The river was busy with lots of fishing boats, but we were fine. The worker helped her out kayaks in and out of the water.

We are batting .1000 with this establishment. We were the first group out and Cole was amazing…read moreabout getting us kicked off and was a very polite and professional young man. The river was perfect and this place gets all my recommedations.

This was our second trip with Dan. Everything was great from start to finish. Pulling up to a…read moredocked freighter in a kayak was the highlight of the trip for the kids. This trip down the Cuyahoga River is a must do in Cleveland.

Super easy to set up. We requested a Sunday 9am adventure on a Thursday evening, Friday morning Dan…read morecalled to go over details and send the waivers. Sunday, we met him where he wanted us to park our car: "So, when you're done with the trip, you're right where you want to be," he said. He drove us to where we were to depart on the Cuyahoga River, put us in the kayak, the kayak in the water, and wished us a good trip. So, laid back but knowledgable, and we saw Cleveland from a whole new angle. It was such a treat. A beautiful day. Money will spent. We will definitely be using this service again! Thank you!

UPDATE: I changed my review from 2 to 5 stars in light of the friendly response and excellent…read morecustomer service I received in the wake [pardon the pun] of our trip. And I'll add that with a new, non-cell-phone-based return policy in place, we are likely to return. Thank you! First, let me say clearly that the actual kayaking part of this experience was really nice. A little pricey, but that's mainly because we're a big family: my wife and I and six of our kids, ages 8-21, rented four kayaks for the one-hour (two-mile) "Camp Hi to SR 82 Two-Mile Trip." This cost $245.21. But it really was a very nice experience. What wasn't so great was the experience getting back. The way the short trip works is that you paddle downstream for two miles and then get out of the river. You're supposed to call Camp Hi soon before you get there, and they send a bus to pick you up and bring you back. "Do you have Verizon?" they asked me as we were first getting into the water, "You may not be able to get a signal. You may have to walk up the path a bit to call." Well, we do have Verizon. And we could not get a signal from the river. So we got to the disembarking point and pulled the kayaks out. This was at 3:00 on the nose. Then, I walked. And walked some more, all the way up the trail to Route 82, which I had to walk along for another quarter mile in order to get a signal. This was a bit unnerving, as the speed limit is 55 mph and for part of the walk there's only about two feet of space between the lane and the side of a bridge. I finally got a signal and called Camp Hi at 3:10 to request a ride. They said they'd send a driver. I walked back to where my family was waiting. And we waited. Around 3:20, someone pulled into the parking area to unload some kayaks. Around 3:30, I asked if I could use their phone, as we were still waiting for our ride. I called Camp Hi and they said they'd try to get a driver down to us. Finally, at 3.41, the driver arrived to pick us up. We made it back to Camp Hi at 3:48. To her credit, the young woman at the counter was polite and mildly apologetic. "Look," I said, "can I get any sort of a refund or anything? It took more than forty minutes for us to get back. That was a long wait with my eight-year-old." "I could only give a small refund," she replied, "two to three dollars." Seriously, that's what she said. "Two to three dollars." I declined. Politely, I think. So, that was my experience. $245 for one very nice hour on the water and 40+ minutes of waiting for a ride. Given that the people at Camp Hi--and let me say again, clearly, that everyone we interacted with was quite nice--definitely *know* that there's an issue with cell phone service, it's hard to understand why they don't simply send a bus to pick people up right at the one-hour mark. That would be far simpler and would have left us feeling much happier about the whole thing. Will I be back? Probably not.

We've had several canoe/kayak trips over the years with Camp Hi. We've always had fun, never had…read morean issue with the people or the equipment. Great, inexpensive way to have fun.

I've dealt with this company three times, and while I had a decent time once, was left tremendously…read moredisappointed twice. Last summer, Fiancé and I got placed in sit-in kayaks for the first time. Less than a mile down the river, he complains that he's really uncomfortable, and isn't sure what to do with his feet. Turns out they set him off on a 6-mile trip with NO FOOTRESTS inside the kayak. So Fiancé's excursion ended with a lot of lower back pain. This summer, I went online and reserved an 11-mile trip at 10:00 on a Sunday, three weeks in advance. They called to confirm that I was squared away. Then when I showed up at 9:55, I was told they weren't opening until 11 that morning. When I said I had a 10:00 reservation for the 11-mile trip, they said they hadn't been doing the long trips all week. They didn't have any of my information available, or lost it, so instead of a phone to call give me a heads up, I find this out after driving 35 minutes to the livery. Until they can fix their equipment and have a better booking system in place, I'm done with this company. Our bodies and our time are far too valuable to risk any more mishaps.

Great weekend adventure! Super clean river and surrounding areas! Also, bring cash for the many…read morefood truck/booths along the river! Friendly and helpful staff!

Kayaks are not maintained. No plugs, they take on water. Staff is not well trained, check in…read moreprocess was slow, staff was rude, waited for the bus ride to the start... then Ernie was rude when we returned stating he and his staff would like to go home on time. Well I would have loved to start my reservation at the correct time and not delay your staff. I was late 20 minutes like you were 20 minutes on my reservation. If your delay made it to where my family and I could not enjoy ourselves on the water then you should have not let us start in the first place. We were not warned that our time was being cut short. I will not return to this location or any business that's states "Ernie" on the building as he kept pointing out. Canal Fulton canoe livery kayaks are well maintained and the staff are friendly. We will be recommending them to friends and family and avoiding this location for now on. So if you're thinking about kayaking here, look into canal Fulton... same water, better staff, better pricing, better trip!!!

Workers were super nice, 6mi ride was serene but the kayaks were awful! We have only ever been to…read moreplaces that use the Old Town kayaks in the past and can usually chill for a bit without paddling on calm water. Water was calm on our ride, but the 2nd we stopped paddling, these kayaks were immediately start to turn sideways or backwards. My son's kayak had a completely jammed seat back rendering it useless and his foot holders were broken so he got a sore back half way through the ride. My daughter's foot holders also broken. Lesson learned, assess the kayaks ur gonna have before they load them on the trailer or just take ur own if an option.