My bathroom medicine cabinet fell off of the wall and broke the glass on the door. The rest of the…read morecabinet was still in good condition and I wasn't finding anything that I wanted to replace it with. I brought the door frame here, and they took care of measuring the size I needed. The glass cost $50, which is the price I was expecting. Frosted glass would have cost $90, so I bought film adhesive online and created my own frosted glass look. Ordering the glass was quick; it was ready to pick up the next day.

I had a cracked double-pane glass window that needed to be replaced immediately. I contacted a few…read moreother glass companies who all said they were backed up 5-8 weeks due to shipment delays of raw materials. Frank of H&H Glass & Mirror said they could replace the glass in less than a week and they delivered. They have earned my trust and I recommend them!

We had a shattered glass French Door; after a few other companies came out to provide estimates,…read morethey let us know it would be very difficult since the doors would likely need to be replaced due to the way the glass was installed into the center of the door. Sunset was the only company of the three that said they would be able to do it. I ordered the glass and was told they would call me after 7 days, when they expected it to arrive. I did not receive a call, so followed up with a call nearly two weeks later. They told me they did have the glass and would have someone schedule a time to come out. (Why did I have to call them when I was told they would call me as soon as it arrived)? It took another 3 weeks before they were able to come out. The installer, Elliott, was awesome! He deserves 5 stars! He used part of our garage to assemble the door; it ended up that it was actually a fiberglass door--not wood, so it was difficult for him to rout out the trim. It took several hours, but he was able to do it, and sealed up the trim when done. He cleaned up the mess in the garage, so you would never know he spent 3.5 hours working on a door there. Your Sunset Glass service trucks may need to get maintenance done soon. A blob of oil was left behind on our driveway after he pulled out. Overall, the service of Elliott and the fellow (Doug?) who came out to provide the estimate, made the experience worthwhile. Professional and quality work.

The worksman ship was unacceptable. We had to have another company come in a replace the…read moremis-measured glass and address other installation alignment issues.

Hired this company for a frameless shower door and mirror at one of our projects in the Seattle…read morearea. We needed a very fast turnaround (less than one week) to get this project measured and installed and this company came through. Excellent communication, competitive pricing, quality materials and great design perspective. I worked with Ed, the owner, who was quick to get me an initial estimate and schedule the measure. His son, Eddie, was out the next day to measure and back within the week to install a frameless barn door enclosure and floating mirror. We will definitely be using them again on our upcoming projects.

Great initial response to my needs, quick and easy schedule service. Jorge took care of us! Thank…read moreYou! Will definitely call them again.

Edgar Ortis at Seattle Shower Door went above and beyond in assisting me from start to finish with…read morereplacing a glass shower enclosure. I'm sure this was one of their smaller jobs, yet I felt treated like VIP through the whole process. I had so many questions along the way and Edgar always responded within minutes of every text or email I sent and was always more than happy to explain everything. Even when some questions were something I probably should have called the office to ask, he got in touch with them and got back to me with what I needed to know. He spoke so highly of the business, their workmanship and integrity that I assumed he was an owner. Edgar isn't just doing a job, he cares about the customer's experience and the product that is delivered to them. The service and product I received from Al's was outstanding. Ask for Edgar!

Worked with them to replace panes in our stained glass door after my dog broke it. They did not…read morereplace it with original style of glass. It feels like they replaced the glass with whatever they had on hand. Before they installed it, my husband tried to stop by the shop to look at the repair but it wasn't open. I didn't even realize the glass didn't match the original until after install. We spend over $3200 for them to replace the glass with whatever they had and not the glass that matched the original.

You will be taking on a significant risk to your timeless antiques if you choose to work with…read moreSeattle Stained Glass (SSG). I'd much rather be here to review the quality of their service, but unfortunately we have to talk about what it means to run a business. Running a business means communicating well, understanding the customer, staying true to your word, and accurate bookkeeping. Sundo, their bookkeeper, loses invoices, mixes up terminology, and makes up fees along the way. The original cost our project to restore 5 stained glass panels was quoted at $2,960 for which we paid a deposit of $1,480. Because SSG was poor at communicating, they later realized it would be $8,666. I asked for evidence of these costs being discussed and agreed upon prior to starting the project. Out of respect for the craft and cost of labor, I brought them a check for $8,666, less the deposit, yet they still wanted more. When it was time to pick up our stained glass, they refused to honor our deposit and they tacked on a monthly storage fee without any coordination with us. Amidst this dispute, they cashed our check anyway. SSG had also agreed at the start to install the glass into our windows, but based on our experience up to this point, we would be happy just receiving the materials and moving on. I went to their studio to pick up the glass to find that the storefront had been entirely boarded up. I called to find that they had moved locations to a residential address in north Seattle. I followed up via email again to determine when and where I can pick up the materials, and this is when Sundo began toying with me. She feigned ignorance over who I was, denied any knowledge of our project, and said she'd email me. Over a phone call she could not answer these simple questions and she ultimately hung up on me and blocked my number. Sundo is a dishonorable and disreputable professional that may ultimately sink this company due to her poor bookkeeping and communication skills. I've seen comments here on Yelp that SSG has chosen to name and shame their own customers who leave negative reviews. Lucky for all of us customers, I keep receipts. It is a shameful and disappointing thing for SSG to punish their own customers and violate their privacy because they can't run their business well. I take no pleasure in sharing my experience with others on Yelp. Artisans working with stained glass are so rare that Sundo and Seattle Stained Glass are threats to keeping the craft alive in this area. To further dissuade anyone from engaging in a project with SSG, I won't even share photos of the finished product; it's imperative that you lead your assessment of SSG based on how they conduct business. The best advice I can give to prospective customers is to seek out alternative studios in the Seattle area if you have a project with stained glass.

KB Glass and Metal did a phenomenal job on my shower glass in my bathroom…read more The team came out and measured and worked with me on a design for the shower glass. When the team came to install they were very professional and the glass looks amazing. It really took my shower to the next level!

We had glass and door installed in our newly remodeled shower. KB Glass came to measure and…read morepresented us with options and ideas. Their bid was great and we went ahead with them. When the glass was ready for installation, they were able to schedule the install and came and got everything done. We are thrilled with the glass install and love our new shower. Working with trustworthy, communicative, and timely people made the whole project stress free for us!

He came to look at several projects. Nice guy, but ghosted us after the visit. No quote, no…read moreresponse to texts. Even if you don't want the work, just be straightforward. Going non-responsive isn't a way to run a legit business. Amateurish.

After a nightmare experience of working with Home Depot, we contacted Jesse to install our large,…read morecustom made patio sliding door. Jesse came out to give us a quote and scheduled the installation a few days later. He installed the door perfectly and came back a couple of days later to finish the trim and seal. We love our new patio door and loved working with Jesse. He was very knowledgeable, punctual, trustworthy and detail oriented. We hope to work with him again for our other doors in the future.

Extremely unprofessional experience. A driver in a Heritage Homecraft-branded Jeep aggressively…read moretailgated me, followed me into the Columbia Athletic Club parking lot, and made obscene and inappropriate gestures toward me before leaving. Completely unacceptable behavior from someone driving a company-branded vehicle.

Had these guys reface our cabinets. Fantastic work and the whole process went smooth as can be…read more Price was fair and we are very happy with the quality of the work. There was a door that would not close properly a few days after they were finished and they came right out and fixed. Top notch company. I recommend to anyone.