First haircut in 10 months... Super thick hair that was in desperate need of shaping! Jennifer gave…read moreme one of the best cuts of my life at 67. My age doesn't matter because she is so talented.

I came here on the recommendation of a friend for a haircut and highlight with the stylist Rachel,…read moreand it was an excellent experience. Having recently moved to the area within the year, in my hunt for a forever salon I had had several bad experiences with a stylist who just didn't listen and wanted to use my head as a canvas for their "edgy" (Read: Impractical and plain ugly) cuts and colors. My friend assured me that Rachel excelled at listening and interpreting your hair wishes. She was right on! Rachel took upwards of 10 minutes on our consult - examining the prior color in my hair, its texture and weight, looking at pictures I had brought. She advised me in what was and wasn't practical with my thick, wavy hair. I felt valued and trusted her to give me what I wanted. I am on a tight budget, and I appreciated that she went to real trouble to ensure that my highlights would look natural as they grew out - buying me a few extra weeks. The prices were competitive with other salons in the area, a little over $100 for a cut and highlight. So, actually on the low end pricewise. It was entirely worth every penny. I couldn't be happier. I will be a client there as long as I live in Albany.

It is with great pleasure that I write this review for Touched By Love Hair Studio. I needed my…read morehair braided in an emergency, as my former braider cancelled at the last minute, and I had a business trip to travel to. I had less than 24 hours to find a braider who could get me in. Shauna at Touched By Love Hair Studio came to the rescue. She was professional, respectful, not slow, and considerate. I found everyone at this studio to be kind, friendly, and thoughtful. I look forward to my next appointment.

Love coming here, they treat me like family from the minute when I walk through the door. They've…read moremaintain professional when working with every client, and during all this covid craziness, they reached out to me as client to make sure I was healthy and safe. Upon reopening they ramped up making sure everything was to state regulations for Covid. (They cleaned all the time before, but they putting in that overtime making sure they're business is untouched by any outside germs =). ) Only Barbershop/Salon I bring my family to, and I never leave disappointed.

so this was my first time going here.. i got my hair done by amanda, and may i say, SHE DID…read moreAMAZING. the colors came out perfect, just how i wanted and imagined :)) she talked me through everything and made sure i understood the products she was using. overall 10/10 experience, and i will definitely be booking future appointments!

I booked online, which was super easy. I arrived 10 min early and waited with four other people who…read morewere walk-ins. My hairdresser was made aware that I was there, but instead of taking me at noon, my appt time, the hairdresser took two of the walk-ins ahead of me. The hairdresser had one person at the sink with product in her hair when she finally took me, then interrupted my haircut to wash out the other person's hair. Then she sat me in front of a hair dryer, turned it on without putting the hood down, and proceeded to cut the other person's hair. After 10 min, I asked if I should put the hood down, and she got irritated with me, put it down and walked away. The cut was nothing like I requested (I had a picture for reference and she looked at it several times), and she got snarky when I pointed that out. It's not the first time I've experienced disappointment at this salon, so I guess I should have expected this. The last time, the hairdresser spent the entire time trashing her employer and trying to recruit me for the salon she was setting up in her garage.

I absolutely love Hair & Now. Lori & Amber are my go-to stylists for any and all of my hair needs!…read moreThey have fair and super reasonable pricing, a positive atmosphere, and there is a reason they have so many long time regular clients. Excellent haircuts, great color and lightening sessions. It's clear they have a lot of experience and knowledge and continue to stay on top of all the latest trends. If you're looking for a new salon you can trust, I'd definitely reach out to Hair & Now and request an appointment with Amber or Lori!

Do NOT make an appointment with Terri. At first, she made…read moremy hair completely yellow! So I went back to get it fixed, and it it now grey!!! I have to make a THIRD appointment with a place in Albany, to fix what Terri obviously could not do... which was to simply lighten up my roots. I have not been able to post anything since I've gotten my hair "fixed". I've been riddled with insecurities, not even wanting to leave the house in fear that I would see someone I know. This is the worst experience I've ever had.

I don't like getting my hair cut. I don't like giving someone the opportunity to mess it up,…read moreespecially knowing that I have to pay them at the end of it. I have long, curly hair that needs a basic cut (layers and some angling in the front) that you'd think anyone coming out of supercuts could do; not so. Here they are discount-priced and efficient. A shampoo and cut costs just around $20 -- it doesn't get much better than that. My mother and I like Sabita, but she's not always there. My mom also likes Tracy, though I haven't had her myself. I gave it 4 stars only because I don't use any other services (perm, color, etc.) and therefore can't rate them on those. Also, like all hairstylists (whyyyy?) they can get a little chop-happy and take off an extra inch or two.

My first time there. I was hopeful but upon arriving I realized that the only thing international…read moreabout this place was the owner being from Europe. I was the youngest by decades and surprised I didn't hear Glen Miller from the speakers; but I gave my hairdresser a chance. However, just like my previous experiences with hairdressers in the Capital Region, an utter disappointment. My style looks blah and provincial. I'm starting to feel like that is the prevailing style here. Might have to visit a proper city to get a decent style.

!DO NOT GO TO THIS HAIR SALON! I went in on the 18th of…read moreMay to have my hair done before my big trip to the UK. I told the hairdresser I would like my hair lightened and he suggested a balayage to me. I agreed and he lightened my hair with bleach. The process was really nice the first time. People were polite and I left happy.. at first. When I went home, I looked deeper into my hair, near my roots, and found that there were patches of bleach where the brush layed. I called back the next day to ask for a retouch, which they were polite again and said to come in on Friday. I came Friday afternoon and explained how it didn't look light enough for a balayage and that there were spots unblended. They told me thats how it was supposed to look, but they agreed to "retouch" it for me. They took more bleach to my hair to the root and left me to sit for 25 minutes. My virgin hair bleached twice within two days. When we washed off the bleach, I was placed under an air dryer. My hair wasn't even dry when I left the salon. They left it wet. I went home to dry it and I was so upset to see what they have done. It was so dry, patchy, streaky, spotty, and just in general ruined. I cried looking in my mirror. I trusted this "50-year" salon to treat my hair well and they left me with more hair to cut. We called the owner and visited the store, and they argued with us that they wouldn't give a refund. They implied that it was my fault my hair came out the way that it did, and that they didn't charge me for a retouch to fix my hair. They argued with us and yelled at us in their salon; real "professional". Real professionals do not blame their clients for a result the professionals created. It is sad to think that the owner found more offense in someone asking for a refund rather than finding offense in letting someone leave their salon like this. They can take my $160, but they will never take my respect. Leaving a client crying from a store and rejoicing over money earned is something to be ashamed of.

I went to House of Hair Design for the first time this week. I was very happy with the excellent…read morecustomer service and the cost of the haircut. The shop was very clean, and all covid precautions were taken. I was very pleased with the haircut I received, and would definitely recommend this salon to anyone needing a haircut.

I have been getting my hair cut by Vic for many years. When she opened her new shop I was a little…read moreconcerned that I would lose the personal touch that I had always had with Vic. Not to worry. Vic is still a really nice person and a great barber. No fuss, no muss, just a great haircut and a nice visit with an old friend.

Horrible experience. Do not go to this place. They like to flash pictures of there children but…read moreapparently hate cutting children's hair. Pulled my son out of daycare to get a fresh cut. Showed up 7 minutes late and service was refused. He is 2 years old his head is small the cut wouldn't have taken long. Vicki has lost her passion for haircuts. When she first opened this wouldn't have been an issue. Heartless move by Vicki.