They lured me in with an out of print fabric that I'd been looking for. Their website says it was…read morein stock. Two days later they emailed that they no longer had it. I asked them to cancel my order and they totally ignored my request. Customer service is nonexistent. Very sneaky to advertise something you don't have. I wouldn't shop here again online or in store. They clearly value profit over customers

We were in town decided to stop in. Large selection. I didn't buy anything this time but it is…read moreworth the stop to take a look around.

Every time I've been there, they have been more than helpful!! They've…read more fixed several items and gave me advice on my questions over the years! Great fabric choices!

I brought my sewing machine in for cleaning. I was told the machine would be taken apart,…read moredegreased, cleaned and oiled. When I got it home it was obvious it had not been cleaned. The motor cover was coated with blook soot (it wiped off easily). I wiped soot off the motor and it was also under the motor. The machine looked the same as when I brought it in. I took pictures for proof. I called and complained and was told to bring it back. Why would I want to go back when such a poor job was done the first time? I do not recommend this shop for machine care!

Attentive and highly experienced personnel to help figure out project requirements with a wide…read morearray of high quality products for any yarn needs. It was very impressive that they have hand dyed yarns and multiple rows of yarn colors and types to choose from. Was told they also offer classes for those wanting to learn specific skills. Would highly recommend people visit this store!

Karista is amazing- knowledgeable and helpful. The selection is extensive and includes a wall of…read moregorgeous local yarn including a lot of different weights dyed in spectacular colors by Karista herself. It's well worth the visit.

Fantastic coffee and chai. Great service. A really nice find for this outta-towner. Batista touted…read morethe nearly-local coffee roaster and was not wrong at all. Will be back!!

Great relaxing, calm setting. Outstanding coffee, and enjoyed chance to unwind. Friendly staff.read more

Well okay. If I were a scrapbooker, I'd be in this store or on their website ordering until I had…read moreone of everything (or maybe until my money ran out). But I'm not, so I instead witnessed my friend go through the inventory in detail, noting she found things she's not seen anywhere else. Like a kid in a candy store. If there's a happy place for a scrapbooker, she might have found it here. Scrapbook supplies are not the only things sold here of course, there are t-shirts for decorating with decals, rhinestones, glitter or for transferring designs to embellish later. Treasured memories is also a matting/frame shop for custom framing. They have as large a collection as I think you can get for a store of this size. I think the owners will also transfer your photos, or home movies, or cassette tapes onto digital media. In other words, if this kind of "art" is your deal, then stop here. As much as ordering online is convenient, there's nothing like a tactile experience and supporting a small business is the best way to get the inside deals.

Sandy and Kathy are wonderful, I really like how attentive and detailed oriented they are. I blew…read moreup some good pics that mean a lot to me. I have also bought some frames here too. I highly recommend their services!

I was sure I had made a good decision on which equipment I would get for my plein air painting: The…read moreOpen Box M. I had seen many 'famous' artists using this system, and they all said they love it. I decided that this would be the year to get outside in the summer and paint 'en plein air' (outside!)... So, in March 2022, I ordered one of their boxes. And I waited. And waited. I was patient, due to all the Covid-related supply issues, and the fact that he is a small operator...all of this was fine, or so I thought. I emailed the shop in May to inquire about the order. No response. I emailed again a couple weeks later, no response. I checked their website again. It had some kind of "shop schedule", in an attempt to let people know when their orders would be done...It still promised that new orders will be done within a couple of weeks. ? Wait, a couple weeks? I've already been waiting a couple of months! Did he forget my order? I sent another email, no response. Around the end of June, I contacted them by phone, trying to get an idea of when my box might be made, and shipped. He responded with a phone message about not being able to get some parts, but now he has them and mine would 'probably be ready to ship next week'. Awesome! What a relief! I must have been concerned over nothing. ... Well, no, not. Weeks went by, nothing. I checked their website again. The 'shop schedule' that they say will be updated regularly, had not changed. I called. The phone message was all friendly, saying that he had been in contact with many customers by text, and that was a good way to contact him. I texted him. No response. !! Then suddenly one day, I got an email from them, with the subject line: "Your Order Has Shipped!" Oh, I was elated!! Finally !! I could go out an paint outdoors, yeah!! But, then I opened the email, and it said that the shipping label has been created, and was waiting on...the package to be delivered to the post office to ship. He had just created a shipping label!! Nothing else. So today I still have not received my order. But he has my money. I am writing this because i WISH that I had found this review before I ordered from this Open Box M, because I would NOT have! I DO NOT recommend this company, no matter how many famous artists use it and love it. Find some other way to go. Support someone with integrity who will say what they do and do what they say.

Do NOT order from this company. I ordered an easel and paid for it in full plus shipping. Since I…read moreplaced my order three months ago, I have had zero communication from them. Dozens of emails and texts have been unanswered. Barring some miracle, I am sure I have been scammed and my money has been lost. WARNING!