I called and asked if they accepted me as a walk-in haircut, and they said they could get me in 30…read moreminutes. I accepted and got a haircut done by Angie. Super sweet, helpful, and kind individual. It was my first time at this salon and I couldn't be more satisfied. The hair shampooing and massage was very relaxing. The haircut and blowout made my hair softer than I've felt it been in a long time. I will be coming back.

I've been to this salon a few times and had great service when I booked with Aj, but this time I…read moredecided to try someone new since Aj's prices went up and I couldn't afford her. I went mainly for a new style and some help with my bangs. I had gotten my bangs cut by a different stylist at another salon and they weren't what I asked for, so I wanted some help from the salon I thought I could trust. First, when I got my hair washed I was expecting the full service, like a hair mask and hand massage, but for some reason I didn't get that. Second, I asked for a shag cut with lots of layers in the back and my baby bangs to be fixed and styled differently. What I got was uneven bangs and long layers. My stylist didn't know how to help me fix my bangs and repeatedly tried to style them, but I still left with my bangs sticking up and super choppy like my 4 year old sister cut my bangs. Instead of experimenting on my hair, I would've been much happier if my stylist told me she can't achieve the style I wanted. After, I was embarrassed so I just paid and left hiding my bangs. When I got home sobbing, my mom called the salon asking if I could get my service refunded. They called back saying that I could only get $20 back. They also mentioned that I was the one that came in with uneven bangs. We are very disappointed with how this salon manages these complaints because we at least expected them to offer to fix what was done to my bangs. I came to get my hair cut to boost my confidence, but I left feeling even worse than I did before. Me and my family will not be returning to this salon. Edit: after this review, I got a full refund and was offered a chance to get my hair fixed.

I'm so thankful that I found this salon! After relocating to the area 7 months ago it's been hard…read moreto decide where to go get my hair done. It's such a hard decision to start over with a stylist and it's always a scary experience! At Jyl Craven, from the second I walked in the front door, I felt welcomed and comfortable. The ladies working the front desk were so sweet and welcoming, there was a cute little retail area to browse while waiting on your stylist and it's just an overall good feeling. Then, I met my new stylist, Morgan! I was randomly assigned a stylist when I made my appointment online but I'm so lucky that it was her! From the second she greeted me in the lobby she was bubbly, excited and so ready to get to know me!! I talked to her about some hair concerns I have and overall just explained why I was there, to meet a new stylist and get a quick trim for now. She was incredible, we chatted the entire time about so many great things and she just made me feel comfortable. I highly recommend trying to get an appointment with her! As far as the services go, the hair washing station is beautiful and more comfortable than any salon I've ever been in. The chairs they use while you're getting your hair done are also top of the line. And back to Morgan for a second, but that wash and scalp massage was the best I've ever received. I could have napped in that hair washing station I was so comfortable! Overall, I had a wonderful experience both in the salon overall and specifically with Morgan! I'm so excited to have found my place here locally and I'll be a regular now for sure!

My son and daughter gave me a coupon for Christmas, that I was so excited to use. I love the hair…read morestylist that did my hair. She did not try to push products on me, very sweet and wanted to make me happy! However there was a pricing discrepancy, a big deal I was told the price would be on price $300 the price they charged me was $400 something that I was not prepared for, I love the stylist, I do not think she and I had a miss understanding, I know Jyl did the price increase they keep saying who told you the price everyone at the counter told me the price , along with the stylist. I would have been a loyal customer for ever. Now I never plan to go back... such a shame if anyone has had the same experience, I would love to know. The only thing I can think of is I was seeing a stylist that left Jyl shop and I followed her, I think tjey treated me poorly due to that

I have been coming to this salon for years. Best salon hands down! Super clean! Highly recommend!read more

I am amazed that not 1 but 2 licensed cosmetology could not do a pixie cut. I took my mother there…read moreyesterday to have her hair cut, while the staff were very sweet and kind they can't do a cut they should have done in school. My mother was very unhappy but said nothing. She has had cancer treatments and was looking forward to some pampering. I am a former cosmetologist and could have done her hair but she wanted the salon treatment. Now, I am cutting her hair the way she wanted. I also witnessed a sweet girl Donate her hair and the stylist who cut her hair had to get help to cut it into a standard bob.. What the heck...super cuts could do better.

Been here a few times over the year for emergency haircuts. I usually drive across town for a…read morehaircut but sometimes I just don't feel like trucking myself in a car for 45 min just for a cut. I've gotta be in the mood. Since my hair grows like a weed I have to get it cut pretty often otherwise it just becomes too time consuming to wash, dry and fold...I know first world problem. So I'll truck myself here at Great Clips and get a $15 cut with tip for a grand total of $20. Always happy with my experience here. Nothing to it. Cut it and be done with it! This way I can wait a few more weeks before I really have to drive across town for a stylish cut that will cost me $65 plus tip...Glad these guys are here....check them out if you need a cut!

Great place. Never had a bad haircut here. Everyone I've had had been super friendly.read more

Great service seemed to wipe everything down good at distancing - never had to remove my mask…read more - very hesitant to finally cut hair- they were empathic and knowledgeable of my curly hair- family was so glad I no longer looked so cave womanish per COViD. No offense to cave women of the world just not the best look for me.

So extremely happy with this salon! It was my first time going to this salon today and had a…read morewonderful experience! I saw Sara today for a haircut, and she was very thorough and really took her time to make sure my haircut was perfect! She was also very friendly and took the time to explain to me what she was doing which I appreciate. The salon overall has a great atmosphere and everyone there was very professional and very nice. I will definitely be going back before we move! I wish I would have found this place sooner!! I would HIGHLY recommend this place as well as Sara!!

I see Hope, who is one of the owners of the salon. She's fantastic. She works with my schedule to…read morebook, does a great job on my hair, and is competitively priced. I appreciate that she genuinely listens to what I ask for. The salon is in a convenient location, has plenty of parking, and a welcoming atmosphere. Absolutely recommend!

Love. Love. Love. Did I put how much I love this place? I…read morehave had my hair butchered so I'm a bit skeptical about most salons. I was recommended to this one and I keep going back! The best pricing (trust me I looked) The best cosmetologist who actually listen and recommend what will work for you. The place is clean and inviting. Every single person I had pleasure of meeting was so sweet (even the lady who answered the phone - this is always a thing I look for - even if they are busy they still sound pleasant) My last visit the lady took the time to teach me to properly curl my hair (I typically look like Annie when I do it ) at no extra cost! She did amazing and I was definitely feeling a lot prettier when I left!

I am blind and my regular stylist at A New Creation was booked, therefore I was assigned to Pam…read more I've been going to this shop for several years, once a month, for hair cuts and color touch ups. It was a cold night and after color was applied, my hair was not dried, except for the very ends. So far, it was acceptable because I needed my hair done. Got to the front desk, they charged me, I assumed it was going to be the regular price. It was closing time, and everyone was in a hurry, so I handed her my credit card. When I got home and was able to go online with my screen reader to read the charge, I was shocked to see that Pam had added charges for services that were specifically not requested. I talked to Jeff and he told me he would remove the excessive charges and it wouldn't be a problem. However, I had an appointment yesterday and called Jeff before going in, he was extremely rude and told me he wasn't going to do anything about it. I will never visit his shop again and would suggest people who go there who are sighted be very careful and examine their bills because Jeff will not take any kind of recourse. I was a steady customer for many years as far back as when he was at his prior location, but I after this fiasco, I will never return. .

From the moment you enter, be prepared to relax and get the best haircut/color/highlights one could…read morefind! The attention here is on the customer and I've had a really hard time finding someone to listen to my needs with my hair but now I would never go elsewhere! Although it's always bustling, they never make me wait and the whole salon seems to run very smoothly! Another thing I like is that the salon is very well staffed with a wonderful receptionist, assistants that wash your hair with massage. I highly recommend this salon!

They are crooks. My wife called ahead of time to find out what they charge for the services she…read morewanted and they quoted her $65.00 which seemed reasonable. After she had her hair done they told her that the charge was $100.00 which she had to pay since the service was already performed. This is what is called bait and switch. Customer beware. Will never visit again.