1. Customer First Carpet Cleaning

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Appleton, WI

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Customer First Carpet Cleaning

5.0 (1 review)
Closed • 7:30 am - 9:00 pm

Services - Customer First Carpet Cleaning

Carpet cleaning

Rug cleaning

Upholstery cleaning

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9 years ago

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Elliot K.

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Macco's Floor Covering Center

Macco's Floor Covering Center

(10 reviews)

Our salesperson was very helpful and patient while we found the perfect new "hardwood" option of…read morethat matched our home's style. She even came to our home to help the guy who does measurements and sent a second guy out when we had a question about our subfloor. We had a tough project to do because my 120 year old house has some pretty crooked & bowed original flooring so we opted to have Macco's professionals install vinyl planks for us- knowing full well were not skilled in this department. They estimated it would be a 2 day project, but the installation guys whipped it out (and did a good job) before 3pm on the first day! They were super personable so we actually enjoyed having them work on our home. We are really happy with how beautiful our floors turned out- it's like a whole new house!

I couldn't be more disappointed in my carpet purchase as Maaco's Floor Covering in Appleton, WI…read more We specifically purchased our carpet because of the Stainmaster warranty. After only 4 years the carpet is matted and crushed in all of the traffic areas. Maaco's did send someone to our house and sent an "independent inspector" but when the warranty brochure says 10-15 year texture warranty, that doesn't mean due to matting, crushing or corn rolling I was told. This portion of the warranty only means if the carpet tufts are "bursting, blooming, opening or losing their twist", not matting and crushing. You would think that after spending $7k on a whole house full of carpet, with a warranty that it would mean something but in Maaco's world it does not. Will never buy from them again!

Kustom Kitchen & Bath Shoppe

Kustom Kitchen & Bath Shoppe

(1 review)

I had used this company to install my new countertops before, and they did a good job. So, I…read morecontracted with them to install new tracks on my kitchen and bath drawers. First, the salesman who was supposed to do the preliminary measurements "forgot" his appointment with me. When I called, he laughingly told me that he forgets appointments several times a month. I then got the owner, Dennis Schwersenska, to do the measurements. Measurements went fine but Dennis made rude comments about soccer to my daughter-in-law (an avid soccer fan). They had to take the drawers to be cut down to make the new tracks fit. When the workers returned to to the install, I noted that many of the drawer fronts had bumps or cracked laminate with protruding screws where Kustom Kitchens screwed the screws in too far when they remounted the drawer fronts to the cut down boxes! One worker denied doing the damage while another one admitted their fault by working to fix the problem by taking off the fronts and trying to "bang" out the bumps and put "glue" on the cracked laminate. This didn't fix their damage. In addition, when the fronts were put back on, several drawers had big gaps between the box and the front! One drawer was even mounted incorrectly and didn't close flat against the cabinet front. At first I was told there was nothing that could be done to fix the incorrect drawer mounting, but several days later the worker returned and fixed this problem after I called Dennis to complain. While Dennis had one problem fixed, he told me that his workers did the best that they could mounting the drawer fronts to my "CHEAP laminated particle board drawer fronts"!! The worst thing is that I paid over $1,200 to have 8 drawers irreparably damaged. I reported the incident to Angie's List and Dennis refused to resolve my complaint...essentially implying that I contracted to have his company destroy my drawer fronts!!! He concluded that the damage his workers did to my drawer fronts was hardly noticeable!!! IF I CAN GET THE WORD OUT ABOUT THE TERRIBLE WORK THIS COMPANY DOES AND CAN PREVENT OTHER CONSUMERS FROM BEING TAKEN BY KUSTOM KITCHEN & BATH SHOPPE, THEN I WILL FEEL A LITTLE BETTER. For photos of some of the damage, please go to Angie's List and look under "remodeling for kitchens & baths".

From the owner: Kustom Kitchens and Bath Shoppe started in 1978 as a family owned business which it still is today…read more At that time, it was primarily a kitchen cabinet refacing business and offered custom made laminate countertops for the kitchen and bath. From that limited beginning, Kustom Kitchens and Bath Shoppe has expanded its product and services to include total kitchen and bathroom remodeling from concept to completion. We have an extensive offering of cabinetry from several major manufacturers of custom and stock lines of cabinets. We also sell and install countertops of laminate, Corian and Zodiaq, granite and marble, cultured marble, ceramic tile and solid hardwood tops.

Customer First Carpet Cleaning - carpet_cleaning - Updated November 2026

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