Great service! I purchased tires that were barely used for half the price. I also got a new battery…read morewith a warranty installed for much less then other quotes I got. Staff was very knowledgeable and professional.

First time going here in February '23 to get tires. Was pleased with the service and quality of…read morethe tires.

They fixed one bent rim for me. Absolutely amazing customer service, really fast turn around time…read more I can't recommend them enough, 5+ stars in my opinion!

I recently had my bronco repaired at ricks after a car accident. I just want to say thank you to…read moreeveryone there. I have to thank Jeff. he was great and really helpful me throughout the process. he was very nice. I would also like to mention the lady at the desk when you walk into the lobby. I can't remember her name but she was always very nice and always remembered me by name. I had a great experience with them.

I have been going to Rick's for years and have always been happy with their services. It is a…read morefriendly environment, and the staff is consistently courteous and professional. I highly recommend them! I been taking my daughter and her friendls vehicles there also. If I'm in Killeen area I will pay extra to tow my vehicle to his shop.

bad quality and customer service care brought car in for…read morexyz of issues still have xyz issues after paying manager and arguing infront of other customers. terrible quality for the price I had to pay to receive my keys back.

I tried this body shop a little while ago to take a look for a water leak coming from the driver's…read moreside front door in the corner where the fender meets the door. Needless to say that after a couple weeks and a couple stories , and plenty of excuses, the water leak wasn't fixed. You take your chances with them

always professional, helpful and friendly-superior service!…read morei have special tires and just call ahead so they are in stock when I get there!

I needed 4 new tires... they gave me awesome customer service and very reasonable pricing…read more They took my car back to work on and I was on my way home in no time! Very Pleased

I've been visiting this shop for my auto care needs since the 1970s. I can easily say without…read moreduress that I trust the best judgement of this auto care center to maintain my vehicle without the thought of "being taken to the cleaners." I plan to continue to patronize this business for my future auto care needs. My vehicle is 15+ years old, and it is to be expected that things are going to start breaking down.

Everything went well actually I had three or four relatives go in there and they had their car…read morefixed at a moment notice I mean they're just amazing. I had a muffler issue and it was so funny because my Muffler pipe fell off and then so I get home and my wife's fell off. It was just amazing how they helped me. They had other cars that were there and they took mine first I guess I'm special thank you.

Great customer service and great work. Brought my father in laws truck in for some work and was…read morecompleted in timely manner at the price quoted.

They bent my frame putting on a tire. Didn't use a lift, they jacked the car up in the dirt and…read moreplaced the jack under the frame. Hacks! They are a joke. Like the 3 stooges.

What a great experience I had this morning at Suburban Tire. Went in for a quick service and…read morereceived excellent customer service, great conversation and a positive result for my car. I really appreciated the efficiency in which my car was taken care of. I feel like I just made two new friends at the front counter. I will absolutely go back. LuAnn L

I called well ahead of time on a couple occasions to find out if they could mount tires on a new…read moreset of wheels I had purchased and swap the tire pressure monitors over from my current set. They assured me that they could and gave me a price quote. I went ahead and brought my car, the wheels, and the tires to the shop. After waiting for a while, the person at the counter took my info, went out to my car, looked at the wheels, jotted everything down, and we went back in. After waiting for another hour, I was then approached by the person at the counter who informed me, "the manager has decided to decline." Confused, I asked for further explanation. "He's decided to decline the job," I was told. "So you're telling me you won't be able to do the work I was assured could be done?" I asked. "That's correct," he replied. That was it. No apology, no sort of courteous or personable behavior, nothing. They couldn't even send the manager out to talk to me himself and explain what the issue was. Just a complete waste of my afternoon. Wound up taking my vehicle and new wheels and tires across the street to Sears a week later, and they were able to do the job without incident. I would suggest others do the same.