1. Custom Heating & Cooling

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Kelso, WA

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Custom Heating & Cooling

1.0 (4 reviews)
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6 years ago

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8 years ago

Bad job and bad customer services from owner. Plus horrible phone services. We didnt hear back from them for few days on a simple quote.

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11 years ago

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8 years ago

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Renaud Electric Heating & Cooling - Anker Solix F3800 with Home kit and extra battery.

Renaud Electric Heating & Cooling

(27 reviews)

My crazy electrical problems... then comes Renaud to the rescue!…read more 1. son places plastic in outlets... not funny! 2. buzzing from my breaker box.. scary! 3. on the weekend... heat gone... bad connections to thermostat. Renaud already fixed the capacitor and the sequencer this year.. I can hold the flashlight and fly a plane but I leave it to the experts to do my electrical. Safety First! Thank you for great response, friendly and professional service.

First, let me say that we overall are very impressed with Renaud heating and cooling.However, we…read morehad a service called done last year, and after the service call, I noticed that our hvac unit, which is mitsubishi split unit was leaking during the summer, so I shut it off, and we didn't use it all summer. This summer I turned it back on again, it ran for a couple days and started leaking again and I thought, huh, this is weird. So instead of calling for a service fee, it is the weekend I went online, went to YouTube,and saw how to take the thing apart. I noticed that the drain tube for the condenser was not hooked up to the drain PAN. So every time it was working, the water wasn't going anywhere, except for down the front of our wall. Anyway, long story short, I'm sure it was just to skip over, but if your unit is dripping, take it apart and make sure that the back of the drip PAN is hooked into the condenser water line probably using wrong terminology.

B&M Heating & Air Conditioning

B&M Heating & Air Conditioning

(2 reviews)

I had an outstanding experience with B&M Heating and Air Conditioning. My heater and AC unit was…read morehaving issues, and their technician, Caleb, came out to take a look. He was incredibly knowledgeable and professional throughout the entire visit. He took the time to thoroughly inspect the system and quickly diagnosed the exact error--unfortunately, the board is completely fried. Even though it wasn't the news I wanted to hear, Caleb explained everything clearly, laid out my options without any pressure, and the service fee was a great value for such a thorough, honest diagnostic. If you need trustworthy, skilled HVAC service at a fair price, I highly recommend B&M--and definitely ask for Caleb!

I have used this company twice now. First time was a heater problem (12/09/2010). Then yesterday…read more(6/05/2016) my AC went out. Luckily I found their cancelled check from 2010 so I could call them for the AC problem. The lady that answers the phone is very nice and listens intently. She even looked me up in their system from 2010. I was still in there. Anyway she promised she would have a tech out to my house the next day. He was at my house by noon and called ahead to let me know he was en-route. That in itself is amazing. Don arrived and I described the problem. He knew what was wrong immediately. He checked for the problem and showed me. Corrected the problem in less than thirty minutes. I now have a nice cool house again. Many thanks to B & M. You have a great company, and you have my business in the future. Their prices both times were more than fair. That's the reason I wanted to use them again because they were fair the first time. I wouldn't hesitate to call them again.When your heater or AC isn't working things can be miserable, or usually the wait time for a service call is forever. I'm glad to see there is a vehicle available to let others know what a good company these people are. These days there are a lot of businesses out there that just don't care. B & M is top quality for response and repair and price. Can't say enough good things about them. Remember they need to make a living just like you do, so don't expect free service. Just expect to pay for the technology you don't possess and their expertise which are worth every penny. Both are exceptional. AC and heating problems can be expensive, and sometimes not. This company will guide you the right direction. So glad I found their phone number after all those years. I guess basically what I'm telling you is I trust them. As apprehensive as I am that speaks volumes. Just ask my wife. Anyway thanks B & M. Your the best. Respectfully, Bill R. Kalama, Washington

Custom Heating & Cooling - hvac - Updated October 2026

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