Andrew is an honest HVAC technician and standup human being. I worked in HVAC wholesale for a few…read moreyears and got to know the majority of companies in the area. There are only a handful you can trust, Andrew being one of them. Whether you're doing a new instal or need a repair, you owe it to yourself to get a quote from him. That is if he has any availability haha. I had an issue last year with my A/C. Had a company come out right away and the tech tried to sell me on something that I didn't even need. Finally was able to get AC NW out , and the rest is history. Andrew was able to fix it, without over charging me or upselling me on things I do not need. He's a dying breed in the trades industry. Worth every penny!

I was impressed with Andrew from the first contact through the completion of the unit installation…read more He is very knowledgeable about the mini split we went with; the things he told me were totally in line with the information I read online. My dad ran his own construction firm for years and is a very honest guy. Talking with Andrew reminded me very much of talking with my dad about how to proceed with various projects around my home. He was competitive with the price, and I think it was very fair. I will have him out at servicing time, or if repairs do come up. He is not the biggest company out there, but he is the best. Doing business the way it used to be gives you the information to decide. I knew everything was going to go 100% issue free. From my first contact with him would recommend him to friends and family.

Cary Brown at Rock Creek Plumbing has an excellent attitude. He is kind, polite, and professional…read more I was a bystander to the elderly woman's home he worked at. If I had my own home, I would definitely call Rock Creek and request him as the service technician.

I thought I was experiencing issues with my water heater since the hot water side was running…read morelukewarm. Turned out to be related to a bathroom renovation currently ongoing. Rand from Rock Creek Plumbing came out and identified instantly what the problem was. He made a simple adjustment which resolved the issue until my contract plumber can get back out to make the permanent fix. No charge for the visit which was much appreciated. I highly recommend.

I have used this company twice now. First time was a heater problem (12/09/2010). Then yesterday…read more(6/05/2016) my AC went out. Luckily I found their cancelled check from 2010 so I could call them for the AC problem. The lady that answers the phone is very nice and listens intently. She even looked me up in their system from 2010. I was still in there. Anyway she promised she would have a tech out to my house the next day. He was at my house by noon and called ahead to let me know he was en-route. That in itself is amazing. Don arrived and I described the problem. He knew what was wrong immediately. He checked for the problem and showed me. Corrected the problem in less than thirty minutes. I now have a nice cool house again. Many thanks to B & M. You have a great company, and you have my business in the future. Their prices both times were more than fair. That's the reason I wanted to use them again because they were fair the first time. I wouldn't hesitate to call them again.When your heater or AC isn't working things can be miserable, or usually the wait time for a service call is forever. I'm glad to see there is a vehicle available to let others know what a good company these people are. These days there are a lot of businesses out there that just don't care. B & M is top quality for response and repair and price. Can't say enough good things about them. Remember they need to make a living just like you do, so don't expect free service. Just expect to pay for the technology you don't possess and their expertise which are worth every penny. Both are exceptional. AC and heating problems can be expensive, and sometimes not. This company will guide you the right direction. So glad I found their phone number after all those years. I guess basically what I'm telling you is I trust them. As apprehensive as I am that speaks volumes. Just ask my wife. Anyway thanks B & M. Your the best. Respectfully, Bill R. Kalama, Washington

Caleb and the Sparrow team provided the elctrical work for our new shop building. Everything from…read moretrenching from the transformer to helping select the right overhead lights was done professionaly and at a competivie cost. Godd work and an good price

We highly recommend Matt for any repairs you may need for heating or cooling. His response by phone…read moreto our online request was within 10 minutes and he was able to assess our AC issue at our home only a few hours later that same day! We were on our way to a cooler day very quickly. Matt is professional, polite, and willing to help as soon as he possibly can. Very affordable service, too!!! Thank you, Matt, you are much appreciated!

I went out to get bids on the replacement of a 19 year old Carrier heat pump to 3 local HVAC…read moreinstallers and Entek provided - beyond doubt - the best option! A true multi speed inverter that exactly matched the J Load assessment of my 1700 square foot house with a genuine multi speed system at about 1/3 the cost of another bid on what was, on doing my research, a patiently an inferior system ... and it was installed with minimal disruption. I noted that they have an A+ rating on the Better Business Bureau ... and I believe that is well deserved!!

Everything went smoothly in my install of a Mitsubishi mini split system... but the icing on the…read morecake was when I went to our local power PUD to apply for a energy efficiency rebate...and when I showed the quote and final price the office noted it was VERY fair priced. ....especially when compared to many others that they had seen when owner applied for their PUD rebate.... I had Entek out previously to fix the radiant floor heating system and was well satisfied with the results and realistic billing.

Mark and Luann are the best. We have been using them for 10 years now. Great service, reasonable…read moreprices and quality work!

Excellent and reliable service they are fair with pricing, friendly and accommodating…read more Never had an issue with them throughout the over two decades they've been around. I feel comfortable and I'll continue to use them whenever I'm in need of anu plumbing done No complaints or issues :) they get the job done everytime! ​​​​​​​​​​​​​​​

First, let me say that we overall are very impressed with Renaud heating and cooling.However, we…read morehad a service called done last year, and after the service call, I noticed that our hvac unit, which is mitsubishi split unit was leaking during the summer, so I shut it off, and we didn't use it all summer. This summer I turned it back on again, it ran for a couple days and started leaking again and I thought, huh, this is weird. So instead of calling for a service fee, it is the weekend I went online, went to YouTube,and saw how to take the thing apart. I noticed that the drain tube for the condenser was not hooked up to the drain PAN. So every time it was working, the water wasn't going anywhere, except for down the front of our wall. Anyway, long story short, I'm sure it was just to skip over, but if your unit is dripping, take it apart and make sure that the back of the drip PAN is hooked into the condenser water line probably using wrong terminology.

My crazy electrical problems... then comes Renaud to the rescue!…read more 1. son places plastic in outlets... not funny! 2. buzzing from my breaker box.. scary! 3. on the weekend... heat gone... bad connections to thermostat. Renaud already fixed the capacitor and the sequencer this year.. I can hold the flashlight and fly a plane but I leave it to the experts to do my electrical. Safety First! Thank you for great response, friendly and professional service.