A real great company to deal with! I've just had a new Gas heating system fitted by custom heat with 14 new radiators and a Vaillant boiler. I have used other local companies in the town before, but I was always being let down, and felt that I needed to find a larger company that can provide the after care and back up service I require as I'm not getting any younger. I had 3 quotes, one from custom heat, one from a local one man band and one from British Gas. Custom heat were priced in the middle of the 3 with British gas being £1200 more than custom heat. Although the one man band was very cheap, he was suggesting a very cheap boiler and the way he described how he would do the work seemed he was cutting corners to keep his quote cheap. Custom heat were a little higher than I was expecting but based on there reputation and a very professional, through quote, I decided to use custom heat. The work is now complete and I am so happy with the company as a whole, from Lincoln, who prepared the quote to Ross and dave who fitted the new system, the work took 4 days, exactly the time Lincoln stated, and the quality of the engineers work is impeccable, I've decided not to box in some of the pipe work as it looks far to neat to hide away. I'm an engineer by trade and to see such a high quality finish to there work makes me very happy I decided to use custom heat. They do lay sheets down on all floors to protect the floors and they Hoover up everyday when there finished leaving the house cleaner than when they started! To sum up, if you looking for a company that use high quality materials ( boilers, radiators, etc) and you want it fitting to a very high standard then use custom heat, if your looking for a cheap, corner cutting job, use someone else. I've used over 5 different plumbing companies over the years and I'm happy I can now settle with custom heat. read more

I called Custom Heat to have my boiler serviced. Their engineer was of opinion that boiler was not serviceable, would require replacing and left. One month later, I received an invoice out-of-the-blue in my junk email charging me £72 for a 30-min call out charge. Not very pleased with that as at no point was I informed either in advance or at the latest during the visit that I would be charged despite no work actually having been done on the boiler. Could have charged me £1000 for all I know as after inquiring, I was never given their T's and C's. Be aware of that next time you want them to service your boiler. read more

A real fantastic company, they helped me and my family out and I would reccomended Custom Heat to all my family and friends. They fitted me a new boiler at the drop of a hat and with a young family we needed the central heating and hot water back on and running ASAP. It was quoted for and installed within 24 hours and the service from them was amazing. read more

Excellent service, very friendly engineer who talked me through what exactly was wrong with our Combi-boiler. Excellent price as well. Will definitely use againbut hopefully not for a while! ;) read more

Just had custom heat to my old boiler, got it working in gig time. Would highly recommend them. Engineer was great and also took the time to explain how the system worked. Brill! read more

Used Custom Heat today for the third time. Always punctual , conscientious, polite and most importantly - know what they are doing ! Would recommend. read more