I have used Bard Optical for years. They are wonderful! I consistently received excellent care from…read morethe doctor and staff. They are highly knowledgeable. I recently moved away, and I've yet to find an optometry clinic that I like as much as Bard Optical.

Don't go here, I had an appointment scheduled for at least 4m but because I was on the phone with…read moremy child's dad and couldn't answer the phone to confirm my appointment, they took it upon themselves to cancel and fill my slot. I have needed new glasses since over the summer. this was the soonest appointment they had available and canceled it on me all because its a "new policy"

I had an exam, prescription, and purchased a pair of glasses back in July 2015. I submitted all of…read moremy insurance information. I never received a bill and moved from the Quad Cities area in November 2015. All mail was forwarded to new address. I never got a bill. I never received a phone call. I started receiving collection agency calls about an outstanding account from this office. I called them. Paid the balance. I asked why they never attempted to call or email me. They stated they don't have time to call all of their accounts. Apparently they had time to submit it to a collection agency. Ridiculous. Optometrist and technicians are fine. Billing staff is inefficient, ineffective and inconsiderate. Thanks for the ding on my credit report. Smh.

From the owner: Rock Island Optometric Center and Mercer County Family Eyecare have been providing quality eye care…read moreto residents of the Rock Island County area for over 60 years. With over 100 years of experience in optometry, the Doctors at Rock Island Optometric Center can take care of all your eye care needs now and for decades to come. We welcome new patients and encourage you to call either office for an appointment so you can experience the quality, friendly, family eye care that our existing patients have experienced for many, many years.

Today is the 20th anniversary of my Lasik eye surgery performed by Dr Borisuth at the Virdi clinic…read more That surgery totally changed my life for the better. No more hard contact lenses much better vision and here I am 20 years later still with the best vision of my adult life. Thanks Dr Borisuth

Mismanaged and very poor customer service. The owner has no idea who's working there. The staff is…read moreincompetent

My appt was Nov 2020. I am still waiting for my $15 over payment. Every time I call the billing…read moredept, I get a different excuse. Today I was told to wait 14 days.....What a joke...I will NEVER go back

After four visits in five years, I really can't see it getting too much better , w/o getting a…read morefree mani / pedi and something to nosh on , while waiting :) :) Dr. / Mr. Arbissir answers all my questions in terms that I can understand and all of of the staff that I have encountered is first rate / top notch , its like they actually appreciate you, when you visit , (what a great feeling! ) And ! AND! if they don't have an answer for you , they are great about contacting you later with the information . ( How often does that ! happen ? in this day and age) Not only is the front office / reception desk a pleasant experience, but the financial / billing dept, does a great job as well . I its almost like Nordstom was 15 years ago, ( back when Nordstrom was great ) I will continue to send the people I care about to them on a regular basis. and I hope you will give them a try as well. to All those people At eye surgeons that make my visit a pleasant one, thank you .