Don and Nate came over first thing in the morning to install some Ring devices for me. They were both easy to talk to and gave really helpful advice about some additional electrical work I'm considering. They both were able to finish up the Ring installations faster than I expected and the final bill seemed reasonable and straightforward. Overall it was a really good experience and I'd gladly use them again as well as recommend to my neighbors. read more

Their team came out and managed a bunch of projects on my complicated 1910 Craftsman, bringing it up to date in many ways both technically and aesthetically. I can't recommend these guys enough. Super knowledgeable and nice. So glad I found them! read more

Billy arrived on time and did a very thorough job installing my Tesla Gen 3 wall charger. When we went though adding to my home wifi we encountered an issue due to a security setting I have on my home router. Billy stayed on site and troubleshooted with me. Highly recommend and will most likely use Custom Electrical for future electric jobs. read more

Great, swift work. My smoke detectors were chirping, including some very high on the ceiling and some in the stairwell and they replaced all of them with smart Nest Protects. Great attention to detail, will be using them in the future for additional projects read more

I was shocked by the high charges for 3 items that took just over one hour. Their prior cost estimate never arrived by email, but they had no trouble sending my invoice. What I caught from the electrician, who did an excellent job and loved my dog, was that they charge by the project, not by the hour. He knocked the price down to $ 360, which I agreed was "fairer" than the exorbitant rate for all three projects. My message is that they need to due a much better job of explaining the true charges up front because I would never have hired them on this per project cost basis...a little I've one hour, $ 360 plus tax. Again the email(s), if they sent them (and I checked my junk mail) never arrived--but the invoice sure did! read more

This would have been a 5 star review if the work had been completed by Daniel. He deserves 5 stars. We had a different technician on the 2nd day who drilled holes in our walls unnecessarily and messed up our wiring. Daniel came back on the 3rd day to repair the damage done by the un-named tech. All good now. I don't know what electricians charge but these folks, while good, seem high. Be sure to get estimates. I recommend them highly with the above caveat. read more

These guys came in and switched out all my lights at work today and were awesome. Super nice and funny. Got the job done quickly and explained things I may have had questions about later. Oh I hope these names are right...Franz, Jordan and I want to say Andrew? was the team in today! Great job guys. Thank You! read more

These guys were a pleasure to have around. They are kind and courteous technicians that are making sure everything is not only to electrical code, but the best it can be done in my opinion. I will never call another electrical contractor for my home now that I found these guys! The price was competitive as well after 3 quotes. Try Custom Electrical, you will not be disappointed. read more

I see free estimates on web site. Called for estimate on install of EV charger in garage. Said it would cost $95 for somebody to come out and give estimate or send pics in. Sent pics in and said to call manager for further details. I'll go somewhere else. read more

Excellent response time and service. Explained process and steps in doing the work. Highly recommend them!!

I just had the best experience with Kyle E from Custom Electrical!! I called late in the day and they were able to send Kyle the next morning. Kyle gave me so much information about what was going on so I understood every step of the way. I will absolutely call Custom Electric again and will be requesting Kyle! read more

My mistake in going off reviews and not getting multiple bids. I needed some electrical work done at my house in Renton and I got a bid from this company. The bid seemed high at over $700 but the owner assured me the scope was enough that it would require 2 electricians for 3 to 4 hours. In the end it was one guy that showed up for 3 hours and he spent some of the time going to the local hardware store(unprepared). They also charge a 3.5% fee for credit card payments. The only reason they got two stars was because the work itself was fine albeit overpriced. I don't appreciate being lied to by the owner. UPDATE I sent an email before I left this review and I never received a reply. The owner left a response on my google review so I called and left a message but received no reply to that as well. It would appear the reply to the review was intended to improve image without any intention of actually following through. Just downgraded from two stars to one. read more

We needed a Tesla wall connector and 120 v outlet installed. I requested estimates on yelp from 5 different companies. They provided a reasonable price (only 1 was lower). Where they stood out was responsiveness. We were able to go back and forth very quickly to work out details of the project, answer my questions patiently, and provide an accurate estimate. When it came to completing the work, they showed up on time, did great work, and there were no surprises. They were also on top of the charger tax break and their electronic invoice system is very convenient. Would definitely choose again. read more

Brett came to my house to fix / switch out an outdoor light and fix an outdoor outlet that wasn't working. He was able to quickly assess what needed to be fixed and addressed it on the spot. I appreciated that Custom Electrical Services was able to schedule within 2 weeks of calling and they don't have super high minimum charges or diagnostic fees like some competitors. Overall great to work with! read more

Awesome company! We've had some bad contractor experiences in the not-too-distant past, and solicited for electrical quotes to rewire half of an old 1950s house. Their quote was not only competitive, but stood behind it as I needed to change the statement of work to include rewiring an additional outlet. On top of that, they not only did the work at a level that I felt was "future-proofing it" (as an electrical engineer, I can appreciate good electrical architecture design), when I told the electricians that I would be doing the remainder of the house next year they ensured that their work would easily accommodate the remaining work. For which I'll be hiring them to do the work. They did need to shift the work from the originally committed date (Tuesday) to later in the week (Thursday) due to some emergency work. I wholly understand that this happens having had a few emergencies myself, and they made sure that they took care of us. I picked them after reading through other Yelp reviews, and can't recommend them enough! read more

I really like Custom Electrical Services and will use them for my future needs. When I moved in first they replaced all my switches (including smart switches) and their prices is reasonable. Recently they helped to add an outdoor outlet and floodlight with dedicated breaker. They are very responsive and easy to communicate. read more

Don did a great job with the installation of a NEMA 14-50 adapter. Overall it was a pretty smooth experience with this company. Also the inspection was well coordinated and went pretty smoothly Recommend it. read more

Custom Electrical Services replaced my outdated panel. Their quote was for a good price and they were clear about different options for what could be done from the beginning. read more

I was having some issues with appliances having random issues, and my recently installed ductless heat pump system stop working completely. I attributed this to electrical surges. I reached out to CES and they were quick to schedule the job and charged a reasonable price. Their electrician was able to install the whole house surge suppressor in less than an hour, without having to turn the power off in the whole house. Perfect during COVID when meetings are all online. Would definitely recommend CES for any electrical work. read more

I wish I could give them a six star review instead of five. Don and another electrician came in at earliest available time to fix a pretty complicated electrical issue and a minor issue. I was charged just basic flat price for this. I am so lucky that I had them come to fix the issues. Highly recommend this company. read more

Love these guys. We are in the middle of a move where every service provider failed us except Custom Electrical. They came and installed my Tesla charger with no issues. Straightforward pricing and great customer service. Even when they were running a little late, they called and texted to let me know. Thank you! read more

I would highly recommend Custom Electrical Services LLC based on the recent work they just completed. We had some issues with a tripped breaker that would not reset and some poor previous electrical work on the installation of a generator & new electrical panel completed by a contractor a few years back during a remodel. Jeff came out, outlined a number of options and costs to address the immediate problem as well as long term ones. We ended doing all the work as we wanted to resolve our issues all at once. They completed the work professionally and quickly. Much appreciated! We will use them again if we ever need an electrician in the future. read more

Tim who came to service the issue I was having was very professional and on time which was appreciated.

Custom Electrical installed a transfer switch for us with interlock device and a four prong 240 V plug for a generator. They gave good advice and fixed the loose panel while they were at it. They were punctual, quick and generally a pleasure to work with. read more

Our electrician Joe came out right away and assess the problem and scheduled it within a couple of days to come out and fix our issues. Our kitchen electricity went out and our heater and so I had to call out to have our power shut off for them to fix issue and they had it done within a couple of hours. They didn't want to leave us over the weekend with no power in our kitchen and I really appreciated that. They got right on it and did a great job and now I feel that my electrical issues are taking care of with no more worries. Thank you so much for making it a priority. read more

Jeff and Darius were knowledgable, efficient and very friendly. Office staff are quick to reply and also really friendly. Highly recommend and will definitely call on them again for any future electrical needs. read more

We have had 3 jobs done with this company, the first two were done really well and were primarily high voltage electrical work. They completed the work on time and did an excellent job with a reasonable price. Unfortunately the low voltage work that was done left much to be desired. The low-voltage work was done in two phases, with 3 separate visits. They'd initially come in and wired the entire house plus a detached garage and did that work quite well. Unfortunately a contractor we had working on the detached garage cut the ethernet line about 30 feet into the garage. This required us to bring Custom Electrical back in, but the guy that came out was different and seemed to not want to do the work. So we had to reschedule to a later date. This time a different guy comes out and while our initial quote was for 550 dollars to run an entirely new line, but the electrician felt that simply putting a coupling plug would work rather than replacing the entire line. We agreed under the assumption that the cost of the job would go down. Custom Electric sent a bill that was exactly the cost for replacing the entire line. We disagree strongly feeling that they spent far less time on the job. Additionally they left our main house attic access cover off after leaving, which required my wife and daughter to climb a ladder to close and latch. Very unprofessional. I'll not use this company again even though they did do acceptable electrical work for our initial two jobs. We have had three jobs done with this company, the first two were done well and were primarily high voltage electrical work. They completed the work on time and did an excellent job with a reasonable price. Unfortunately, the low voltage work that was done left much to be desired. The low-voltage work was done in two phases, with 3 separate visits. They'd initially come in and wired the entire house plus a detached garage and did that work quite well. Unfortunately, a contractor we had working on the detached garage cut the ethernet line about 30 feet into the garage, obviously this was not Custom Electric's fault. The first time they came out and ran the wire for the house they did a good job, however, after the fact I compared costs and found their rates were much higher than what I could have gotten elsewhere. The severed line required us to bring Custom Electrical back in, but the guy that came out was different and seemed to not want to do the work. So, we had to reschedule to a later date. This time a different guy comes out and while our initial quote was for 550 dollars to run an entirely new line, but the electrician felt that simply putting a coupling plug would work rather than replacing the entire line. We agreed under the assumption that the cost of the job would go down. Custom Electric sent a bill that was exactly the cost for replacing the entire line. We disagree strongly feeling that they spent far less time on the job and used much less in materials. Additionally, they left our main house attic access cover off after leaving, which required my wife and daughter to climb a ladder to close and latch. Very unprofessional. I'll not use this company again even though they did do acceptable electrical work for our initial two jobs. They've had some turn over since the first two jobs we had completed, our guess is that's part of the problem. read more

Custom Electrical was easy to communicate with and schedule an appointment for someone to come out for installation of new outdoor outlets. Gave me an estimate up front and stuck to it. They showed up when they said they would and did a great job - can't ask for more. Will definitely be using Custom Electric again. read more

Overall a satisfactory experience. We had a hiccup regarding what the estimator quoted and what was allowed by code so they tapped me for another $500. But that was about it for discrepancies. read more

My contractor husband has been using Custom Electrical for many years on all of his jobs. They were the only ones we considered for our personal total home remodel! We 100% trust Custom Electrical and highly recommend them! read more

Fantastic service! We are new homeowners and were nervous about calling an electrician. First, someone actually answered the phone when I called! They took down our request and said the manager would call back within an hour or so. Josh called in 10 mins and said he can have someone out today. Travis the electrician was awesome! Professional, quick, courteous, gave a reasonable estimate for the work and got started on it right away. He answered all the questions that we had as he was fixing our light switches, was funny and personable and the fee was fair for the work. Glad that we now know who to call when we need an electrician. read more

custom electric did a great job with complete electrical work on a new kitchen and a new breaker box with new circuits on an expensive home that was going to be sold in redmond wa. since there was so much work it had to be inspected by king county and it passed with no problems. read more

Excellent customer service and workmanship! I highly recommend! I can't say enough about them but here's a few words: Efficient, friendly, timely, experienced, affordable. I will use again. Thank you read more

Custom Electrical Services is the best! I recently purchased a Tesla and they were experts at knowing what I would need to install a 220v outlet in my garage. They were professional, courteous, and prompt in scheduling. Their electrician, Aleks, was amazing! He was very pleasant and easy to talk to while thoroughly answering my questions. His work was perfection! I will definitely call them in the future for ANY electrical needs. VERY reliable and reasonable service! read more

Would highly recommend working with Customer Electrical Services. They arrived on time, were highly communicative and got the job done quickly and perfectly. read more

Quick, friendly and efficient service. I will use them again if I need to. And, a great value.

Jay was quick to respond and quote the project. We needed overhead heat outside for a restaurant and he was able to get the permits and finish the project in a timely manner. Professional, experienced and prompt! read more

Alberto from Custom just installed two whole house surge protectors in my home. We often get spikes here and what with all the electronics in everything, those spikes can blow out the circuit boards, which can get expensive. Though I think the job was expensive at nearly $1,000 for ~$200 worth of materials and 1 1/2 hours of labor, at least they called me back and actually did the work. Alberto knew what he was doing and talking about and explained to me what I needed to know. He also cleaned up properly and dissuaded me from also getting a mostly redundant behind-the-meter unit. I'd use 'em again. read more

They did a great job quickly. I'd happily go to Custom Electrical Services again and refer my friends and family to them.

Custom electrical did an excellent job in installing a 20ft high ceiling fan for me. Its was easy to schedule an appointment with them. Had all the right equipment and knowledge and experience in installing a high ceiling fan. Even stayed back longer to make sure the fan was working as expected. read more