Like everyone else, I fell into the TikTok diamond auction rabbit hole and eventually needed someone local I could trust with my jewelry. I reached out to Cindy for a quote on 9/10. I was happy with the price, paid the deposit to get started, and my loose diamond arrived in the mail on 9/14 after business hours. I brought it to her on 9/15, and she had the CAD ready that same day. My custom east-west cushion pendant was finished and ready for pickup by 10/1. I originally reached out about appraisals for insurance purposes as well, but Cindy was very transparent about what I actually needed and what I could skip rather than having me spend money unnecessarily. That was one of the first things that really earned my trust. Throughout the process, she was knowledgeable, responsive, and honest about what would work best for my piece. Her pricing felt fair for custom local jewelry work, and I'm so happy with how the pendant turned out. She works by appointment rather than from a traditional storefront, and my drop-offs, payments, and pickup were coordinated through her husband. My only wish is that I could have met Cindy herself because through all of our conversations, I really came to appreciate her knowledge, expertise, and honesty. I'm very particular about my jewelry, so finding someone local I feel comfortable trusting with my pieces means a lot. I'll definitely be coming back for future work, inspections, and little "spa days" for my jewelry read more

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My diamond fell out of my vintage engagement ring years ago, and I've been putting off having it worked on because I just did not have a jeweler I felt confident in. After reading Cindy's reviews, I finally took a leap of faith and within days she exceeded my expectations! She sourced a new lab grown diamond and replaced the prongs on this vintage ring. She also resized other rings I brought in and fixed a locket I had. So grateful to have a trustworthy talented Jeweler nearby! read more

Custom Creations By Cindy - Vintage engagement ring which Cindy sourced a new lab grown diamond for and fixed the prongs - Jewelry Near Me - Hayward, California

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I have had Cindy fix my engagement ring and most recently my Tiffany's bracelet. She's always been nice professional and makes sure to really capture what you want done correctly. My husband said her husband (who does the transaction part) was also very kind. I plan on continuing to go to her and highly recommend! read more

Custom Creations By Cindy - Jewelry Near Me - Hayward, California

I wanted an engagement ring that was similar to a wedding band. I also wanted a Ruby with diamonds on the side. I specifically wanted the ruby to sit LOW, within the band, so as not to get hit or snagged at work as I work in a construction related industry. Cindy helped me design EXACTLY what I wanted and had it made BEFORE Christmas!!! I will be coming back to her for my next piece of Jewelry!!! read more

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I asked Cindy for a quote for a bracelet resizing via yelp message and text. Cindy was quick to response and honest about the price after explaining the technicality of the service. My bracelet needed to resize and replate but understanding my situation, Cindy also gave me other suggestions to consider. I appreciate her honesty and friendliness, and I will definitely reach out again if I need jewelry repairing. read more

I called to see if I could get my ring adjusted and Cindy was very quick to respond. Not only did she get it done before my grandfathers 100th birthday party but she made this a very special moment for me to wear my grandmothers jewelry. Her service was very quick and it only took her about three days to resize my ring. I could not have asked for any better customer service as she successfully executed. read more

Custom Creations By Cindy - Jewelry Near Me - Hayward, California

I had on four 24k gold bangles that got pretty messed up from my wedding night. I was desperate to try to straighten them out because they were gifts from my parents. I looked on Yelp and found Cindy and saw all her amazing reviews. I reached out and she said she needed to see them in person so I dropped them off to her. She told me it wouldn't be 100% restored but she'll try her best and I appreciate her honesty. A day later, it was ready for pickup and the bangles looks so much than what I imagined. Most of the dents were pulled out and the gold looks close to new again. Cindy definitely worked her magic on this! read more

I lost the diamond from my wedding ring and was so upset about it. Cindy was able to work with me on getting a replacement stove and a new setting that was suitable to my budget and the ring looks beautiful! She was very helpful and easy to work with, staying in touch throughout the entire process until I got my ring back. She also gave great recommendations about resetting and replating the set and provided a variety of options for me to consider. It looks fantastic and I would highly recommend her. read more

Very responsive. Item fixed for quoted price and delivered on day promised. I would use them again.

Cindy is great. I have a ring that my father wore all the time. It was a bit weathered/worn, and too large for my finger. You could tell though that the ring was once beautiful. I took it to Cindy and she worked her magic. In addition to resizing it, changing out some older stones, polishing and removing some scratches.. she made it look brand new!! It looks like it was recently store bought. A big thank you to Cindy! James read more

I had such a great experience working with Cindy. She is super responsive via text, works quickly, takes pride in her work, and created such a beautiful custom piece. I couldn't be happier and I am so glad I found Cindy! read more

I met Cindy a couple of months ago when I took her my diamond wedding ring to be resized. Cindy did a great job resizing my ring. some how she was able to resize the ring without ruining the look. Because she is such a friendly person , her and I started talking about a ring that I had which I had sitting around in my jewelry box and I was never going to do anything with it. Since I was unable to celebrate my 40th anniversary with my husband due to the death of my parents that year, I was telling her how I wanted to do something special. Cindy came up with the brilliant idea of re-creating two wedding bands in honor of my 40 years of marriage. Cindy ended up designing wedding set which look beautiful. She has an eye for designing rings some of the stuff she has in her display box Are really gorgeous and she designed them herself. Great job Cindy thank you for taking the time to design our rings. read more

Custom Creations By Cindy - My beautiful weddings set designed by Cindy @ Custom Creation. - Jewelry Near Me - Hayward, California

I am a person who love unique and different things, something that no one else has. This is what I found the day I first walked into Cindy's shop. Her window was filled with beautiful and unique piece of jewelry. But the true jewel was Cindy herself!!! She is a treasure!!! She is so kind and friendly and it does not take long at all to see she totally loves what she is doing, both working with jewelry and also dealing with customers. I have gotten many beautiful pieces of jewelry from Cindy that I will treasure forever!!! If you are in Hayward be sure to stop by and take a look at her shop... read more

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Cindy is a wonderful person who has an attention to detail and a willingness to make what you envision. If you don't live in California and want to send her a stone to set you can do it knowing she will care for it as if it was her own. read more

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Cindy did a great job for me. Explained what was needed to me... Had a issue with the ring and she fixed it no hassle at all. Would recommend Cindy to anybody... Great job at a fair price with spot on service.. read more

Cindy, was an absolute joy to work with, very professional, prompt and dedicated. She works with you to ensure your ring is perfect by asking the right questions, some questions you didn't even think of considering. Prices are very affordable! Very quick! read more

Cindy is great! I had a pendent and chain that needed serious work on it, she had it done and looking brand new again in less than 2 days. Not only is she the sweetest woman, but honest about her jewelry and what she feels is best so your not throwing away your money. She also makes custom piece of jewelry like rings pendants, and earrings and they're all beautiful And one of a kind. Whenever I need work done on my Jewerly I know where to go. read more

I purchased a mother's ring for my mom (which she loves) for her 60th birthday. I knew the stones I wanted but had no idea of a design only that I wanted it to be stylist, like my mom and not too big. Cindy and her creativity, made a beautiful ring with what I was going for and it turned out better than I could have imagined. My mother loves it and wears it everyday and that was over 18yrs ago (she 79 now). If you are looking for a jeweler to create something beautiful for you or someone special - CINDY IS YOUR PERSON. She is wonderful to work with and extremely helpful. Thank you Cindy from the bottom of my heart... my mom smiles every time see looks at her ring. read more

Cindy reset and designed bands to go with my engagement ring. And previously spent most of its life in my jewelry box in disrepair. I'd have it fixed and then it end up back in the box again. With Cindy's help, It's more beautiful than it originally was and wearable! Cindy did a wonderful job finding out what I wanted and making it happen! read more

I hate writing this but I was definitely misled. I was looking to get my engagement ring rodium plated (as you do every so often with a white gold ring). I called ahead and was told it was $35 to get the rodium plating done. I was excited to see the great reviews on yelp so off I went. Cindy was very knowledgeable and pleasant but after looking at my ring she told me the price was actually $55. As I was going to get work done on two rings the total just went from $70 to $110. I don't think so. She politely explained that gold prices have gone up, etc. All this could have been avoided if she just told me over the phone that she has a sliding scale but she didn't. The jump from $35 to $55 is a significant one. I just had the ring rodium plated last April so I know what the prices are. I took my rings and left. I have no idea what the work would have been like had I stayed there, maybe Cindy is amazing. On a business note, I am quite surprised she let me leave. I talked about bringing back some old jewelry and having her rework them into new pieces. Seems like she lost a lot of future business by letting me walk out. Over $40 bucks and a bad quote? Hmm... read more

Found another hidden gem in Hayward! I got to meet Cindy last night and she's just absolutely great - very helpful, very knowledgeable, and very pleasant to interact with. She loves to share her vast and intimate knowledge of her work, so if you have any questions about jewelry or otherwise, Cindy will take care of you. I've actually done a lot of research on jewelry and gemstones and Cindy REALLY knows her stuff! One of the neat things about her shop is that it's tucked away on the second floor of Fred's Flowers. So if you're getting something from Cindy for the misses, you can pick up a bouquet while you're at it. All in all, I just excited to find such a unique place. If you want to do something special for someone that's creative and unique, Cindy's is the place to go. read more

Cindy is amazing! She is a highly skilled professional and is very experienced in jewelry and design! She knew everything my engagement ring needed and handled it with care and quickness! My ring came out even more gorgeous than before! Excellent prices for professional services! Trust me you won't be disappointed! read more

SUGGESTION!! My wife and I would like to tell you how amazing Cindy is. She helped me put the design in my head on my 'girlfriends' finger. I met Cindy on the internet, and as many fear, i was skeptical. I've never met her face to face, so sending her a 3/4 karat diamond was scary. Also, the distance was scary, me living in Florida and doing Business with a stranger in CA. I must say, Cindy was able to provide excellent professional service, and helped me make my dream come true by providing the best competitive price available. We were very happy with our set! read more

Cindy is friendly and very good at what she does. This is the 2nd time I have come to her and it just so happens, she had a yelp offer for a free watch battery which is what I needed. The first time, I brought my wedding ring for a free jewelry cleaning (another yelp offer). Cindy examined my ring and noticed I had a loose prong and saved me from losing my diamond. I highly recommend Cindy! read more

My fiancé and I came here to get his ring customized for our wedding. Cindy was very kind and helpful. The ring came out great and Cindy gave us $50 off which was another plus. The ring was also ready fast within 2 days. If you wanted anything customized you should definitely consider coming here! read more

Custom Creations By Cindy - Jewelry Near Me - Hayward, California

I came here because I spend weekends with my mom in Hayward and needed to have my jewelry appraised. Cindy's number was the first one that showed up on Yelp so I called and made a Saturday appointment with her. I have never had anything appraised before so I was literally hers to do whatever with. After Some talking she quoted me $150 per item for appraisal and an additional $100 per item that had any gemstones in it so she could send it to her friend and have her friend ensure it's really a ruby/emerald etc... she also wanted To keep my stuff any where from a week to 2 weeks and stated it was common practice in her industry. I did not feel right about this and the thought and process gave me anxiety. I text and called my family who also advised me to not fall for that. So I simply left, however I called Higgens to see if they can do an appraisal but not keep my stuff for a week... and guess what they did. They also charged 1/8 of what Cindy would have charged. I really am glad I listened to my gut. In response to Cindy: Yes, I did clarify. You said that my 2 bracelets that had rubies in them would cost $150 each to appraise with an additional $100 to to have it assessed. You did say that you have to charge more to appraise them because they had several rubies that you had to measure and somehow weigh... read more

Each Christmas my husband has worked with Cindy to create beautiful jewelry that I have received as gifts. She helped him create a personalized birthstone ring and gold and chocolate diamond heart pendant and matching earrings, all very unique, high quality, and beautiful. Cindy also repaired my priceless engagement ring that was severely damaged when my hand was slammed in a door. My mother had Cindy design and create a pair of diamond drop earrings, she was extremely pleased with Cindy's design and the quality of her work. Thanks Cindy! Your creations are truly beautiful! read more

Professional and knowledgable + friendly trustworthy and kind -- Cindy met every mark of being a great jeweler. She is also a talented artist and it shows in her attention to jewelry detail. We live nearby so we visited her for a professional written appraisal for insurance purposes and rhodium w/cleaning. My wedding ring hasn't looked this perfect in years! Impeccable job on my ring, a reasonably priced complete professional appraisal and above all, a remarkable small business experience (which is not always so easy to come by). I'd recommend this place to anyone needing a written appraisal or jewelry repair and maintenance/upkeep. read more

Several years back I was looking for a unique gift for my mom on Mother's Day. When I visited Custom Creations, Cindy was right on top of what I was asking for her to provide. She showed me several unique, one of kind creations that I was able to select from at a reasonable price. My mom loves the gift that I picked out for her from Custom Creations, and she never has to worry about someone else wearing the same item. A few years later, I wanted to get a matching wedding band for my wife for her anniversary. Since it had been fifteen years, I could no longer find it. Cindy was able to get this done for me. We had it encase the engagement ring and now it is a triple band and my wife loves it.... I could go on, but I think you get the idea. Custom Creations is the place for my custom jewelry needs." read more

I stopped by earlier today because my gold-plated bracelet was too big. I was able to clasp it but it would have extra chain just hanging from my wrist. Cindy was very friendly! She explained a few options to me, but we ended up going with the simplest option at no cost to me because it was such an easy fix! She even shared some knowledge with me on gold-plated, gold-filled, and real gold jewelry. She makes custom jewelry as well! She said she could even duplicate the bracelet I have because the gold-plated finish is starting to come off. I will definitely visit Cindy again for any future jewelry maintenance. read more

I met Cindy when I showed up at her store, Creations by Cindy, at 5:45pm on a Friday, 15 minutes before her store closes, and she did not hesitate to take my favorite watch that needed a new battery. She is a wonderful person and inspired me so much trust the moment I met her. I ended up leaving my watch over the weekend. She called me on Monday letting me know my watch was ready and I was ecstatic! Cindy is very professional and passionate about her work and her art. read more

Years ago I had accidently thrown my wife's wedding ring away. It wasn't a large diamond but something I could afford at the time. As a young person just getting married was exciting enough, but my wife would say on that ring "she was always waiting for the diamond to grow." After now being married many years I figured it was time for her to get a new ring. I had contacted Cindy knowing of her work and decided for Valentines Day to give my wife a new replaced, "grown up" diamond White Gold Ring. I left everything into Custom Creations By Cindy hands needing to do very little. When I saw the ring Cindy made it was just right for my wife, and when the wife saw it, she was speechless especially her being a college speech teacher and loves the ring, "so beautiful", it's perfect for her and I. If you need an upgrade as I did, new starter jewelry or even repairs, there is no place around for this need better than Cindy. She made it so easy and very cost effective. I looked at other jewelry locations and not wise on my end or even yours compare to what Cindy can do in design or better yet cost. read more

Cindy did a beautiful job on my custom wedding set. I found something similar to what I wanted on the Tiffany's website and had Cindy make a couple changes to the design and it turned out gorgeous! The turnaround time was great. The whole experience was great! read more

I came here to resize my wedding ring but i ended up not needing one but Cindy was very understandable and super nice. I highly recommend her. She's super sweet and knowledgeable about jewelry and she explain everything to me. Love her and her energy! read more

Cindy was a life saver on December 10th, as it was 5:50 PM and I was driving around trying to find someone to change two of my watch batteries and clean some of my gold. She closes at 6PM but I decided to still give a call, she answers and was willing to wait for me. I arrived around 6 PM and she started working right away. Changed the batteries on my watches and explained to me how to clean the gold at home due to time implications. Bought the jewelers cleaner that she makes and it worked wonderfully! Really cleaned out the grime and dirt in the chain link chain and pendant! I truly recommended her and will be going back for future request. read more

Cindy is absolutely awesome! A few months back, I decided that it was time to propose to the love of my life. I knew that I wanted to do something special for the engagement ring, something that no one else would be able to find and something that was not only expressive of me, but of my love for my future wife as well. I set out on a long road on finding the right jeweler to make my dream a reality, even though I only had a vague idea of what I wanted at the outset. After a few phone conversations, I knew Cindy would be able to help after she took my vague ideas and turned them into some concrete concepts, all while giving me very valuable advice on metals, stones and overall design that was above and beyond anything I expected. Working with Cindy on the concept from that point on was an amazing process, full of drama (quick turn-around time, me being wishy-washy and wanting things at the outset that were pretty vague and at times unreasonable) on my end, but she was still able to come up with a simply beautiful design and concept that was exactly what I was looking for. Even Cindy's goldsmith got in on the action, adding his own personal flare to the design that made it all the better. Once the ring was finally ready it was more brilliant that I could have imagined and so incredibly unique that I know I will never see anything else like it. From the custom metalwork to the almost one-of-a-kind stone (due to an abnormal cut that fit the design perfectly) Cindy showed amazing skill and knowledge even down to the procurement process for getting the raw materials in. The price was just right and Cindy did everything she could to stay in my budget (even coming in under!). Even the band size was perfect having not even met my finacee to be or having one of her rings to go on, just based on my approximations! My finacee of course said yes, and is so very happy with the ring and I couldn't be happier either. Thanks so much Cindy, we will definitely be coming back!! read more

I must say this, once again my friend and Jeweler since 1991) outdid herself creatively. I just received my Christmas present for my Roommate and Bestest Friend. I love the pendant and Earrings, they are totally gorgeous. I know that my roommate will love them. Once again, I will say this they are a one of a kind piece of Jewelry just like the person who had them made. Cindy is truly a one of a kind person. If you need something special for someone special, contact her, you will be totally surprised.... A talented Lady.... and Friend.... read more

After searching high and low for a unique Mother's Day bracelet for my fiancé and first-time mother, I tracked down Cindy. I wanted a decently strong bracelet with natural gemstones but could not find anything available from the chain jewelers. Although her brick and mortar location is 3000 miles away, Cindy was very communicative through texts and phone. She was a huge help in keeping me on budget as I didn't know much about the gold and gemstone material costs. Cindy really listened and found a chain that exceeded my expectations. She also creatively found a way to make all the connections come together. The piece arrived in a very box that provided for a very classy presentation. Cindy is very dedicated and considering the hours that she put into creating this unique bracelet, I believe her pricing is more than fair. If I ever need another custom piece, Cindy will be my first call. read more

Custom Creations By Cindy - Bevel set sapphires with zircon in gold bracelet. One of a kind piece! - Jewelry Near Me - Hayward, California

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I met with Cindy recently and brought in a small collection of jewelry to confirm the authenticity of some of the items I had purchased. Cindy was extremely helpful, kind and honest. We ended up talking for almost two hours. Short end of the story I found a new jeweler! I highly recommend Custom Creations By Cindy! read more

I went in to Creations By Cindy without an appointment. She was just wrapping up a transaction with another customer. I had a necklace that needed repair in time for Christmas and she was so sweet to repair it on the spot. It looks good as new. We had a lovely conversation. I found Cindy to be a sweet, kind and professional. She even gifted me jewelry cleaner/cloth which will make the perfect stocking stuffer. I really appreciate having a place I can trust and return to for my jewelry repair needs. I especially like to support small business with great customer service. This was a win win for me. I will DEFINITELY return and recommend her! Thank you Cindy read more