I was looking for my first proper timepiece after finding Baron's as an authorized dealer of Seiko watches. I walked in and felt out of place due to how luxurious the inside of the establishment is. I spoke with Jenelle about my budget, which was pretty low due to this being my first time piece, and she patiently showed me around the entry level Seiko selection that they had and helped me try several on. I went to several other jewelers and ultimately came back because of the service and respect that I felt from Jenelle despite being a low spending customer considering the inventory that they carry. Their Seiko expert, whose name I unfortunately forgot, was also extremely helpful in adjusting my Seiko and showing me how to properly operate the functions of the crown. I ultimately walked out of the store with a beautiful Seiko watch that I just can't stop staring at. Thank you so much for your help, Jenelle! read more

Barons Jewelers - Girlfriend was also in love with this piece and was more than happy to take a photo for me! - Jewelry Near Me - Dublin, California

I've purchased multiple pieces and even custom made a wedding ring there, this last visit left me with a very disappointed in their service. I rang the bell to be buzzed in through the secure doors to be greeted by a lady who asked how she could help me. I told her I had a ring that I would like to get appraised. I was then passed in to another rep who I had to explain to again, he then passed me on to another guy which I had to explain again. Mind you, I was the only customer in the store, the lack of care in my business was apparent. He quickly told me that I needed an appointment and would have to go home and call them. Unbelievable that they couldn't offer to schedule or help me any further. I've followed Ronnie for over 20 years when he had his previous store in San Ramon but can't fathom visiting this store anymore. It's really too bad that customer service isn't really a priority for them. read more

Barons gets the first (*) for keeping their web site up-to-date. It was nice to see a recent watch release listed as in-stock for me to check out. I had reservations about making a $2K plus purchase without seeing the black dial version. I said I would buy one or there other. However Barons gets another (*) for ordering the black dial version for me to try without financial commitment. A third (*) goes to the staff's friendly accommodation during my decision process. I looked at both watches on wrist outside. The remaining the two (*)'s for me getting the right watch with zero reservations. I've owned the watch for 2 years now and still enjoy its look and performance. I have nothing but positive memories of a great purchase experience. Clean store, good selection of men's and women's jewelry. (*****) read more

Barons Jewelers - Solar powered GPS duel time zone traveler - Jewelry Near Me - Dublin, California

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Stopped by Barons Hacienda Dublin today, to have my wife's badly Tarnished, Tiffany sterling silver bracelet, cleaned and polished. Without blinking, they took it in the back and 5 minutes later, it looked brand new. Thank you Barons. read more

Barons Jewelers - Tiffany Sterling Silver Bracelet - Jewelry Near Me - Dublin, California

I dropped off a TIFFANYS DIAMOND bracelet FOR A SAFETY CLASP ADD ON ~58 round cut diamonds I picked it up got home and I had 55 diamonds! These were Tiffany impeccable, extremely valuable diamonds. I walked into the store and they left the three diamonds by the microscope or STAGED THAT OOOPSIE!! When he added my stolen missing diamonds back to my bracelet, where he added them it broke off at the clasp conveniently within a year! Seriously, I don't recommend them! This was truly an unforgettable experience! read more

I want to give an update on my previous review. Now, this is what I call customer service! I was personally greeted by the President of the store - Ronnie. Ronnie was so kind, accommodating, and professional. He was extremely apologetic and did whatever it took to make thinks right. Baron's went above and beyond to make sure I got what I asked for and more. But what really made my day was Maria! Maria made it an absolute 5 star experience! She was so sweet, personable, and lovely! We shared personal experiences and even a hug. She sent us off with a bunch of goodies. Give this woman a raise! I honestly would come back just to pay Maria a personal visit! Had my initial experience not been so bad, I would have never known how wonderful Ronnie, Maria, and any of the other staff could be. And for that, I can honestly say, I have no regrets! Thanks, Baron's! read more

Baron's Jewelers is one of the most fair and welcoming jewelry stores in the Bay Area! Their selection truly has every style you can think of. I came in specifically looking for estate pieces, brooches are my speciality, and the collection completely exceeded my expectations! Maddy was the best sales associate to work with :) She had such a phenomenal attitude and made the entire experience a fun day out. Highly recommend stopping in if you're looking for unique pieces and exceptional service! read more

Barons Jewelers - Duck pin! - Jewelry Near Me - Dublin, California

Great service alot to pick from, free coffee and snacks. Felt like they didn't judge a book by its cover and showed us to all there watches and jewelry, ended up buying 2 watches from them... read more

Excellent service at a good price. Very professional and flexible with a strong sense of customer service. read more

Mike is the best! I had a terrible experience trying to get my finances ring sized at a different store that I won't mention but let's just say I paid for her to have it sized and they told her they couldn't do it and wouldn't give me my money back. I went to Barons and Mike was the nicest and most helpful person I could ask for! Told him the situation and he told me he could have the ring done by Saturday (I took it in the Wednesday before thanksgiving) and it ended up being done on Friday! They offer so many in house services! They have in house goldsmiths that are no joke! We had such a great experience I ended up buying a ring for myself! I won't go buy jewelry or have any jewelry work done at anywhere besides Barons! read more

We have had multiple jewelry items repaired at Baron's and have had phenomenal work and phenomenal customer service each time. Honestly, I was concerned that the repairs would be expensive but I was wrong - The repairs were fairly priced. The value that we received in terms of expert advice and expert work exceeded the price we paid. I am now a committed customer and would never go elsewhere. read more

Matt and Janelle are incredible. We've been working with them for years and they have always provided excellent service and quality.

Barons first helped my fiancé and I correct a fit problem and white gold/platinum remake request on my wedding set that we had originally purchased with a different Tacori-certified retailer on the east coast. Both Matt and Janelle treated us like family from the moment we walked into the store and presented our biggest concern which was that our matching set wasn't fitting flush. Barons validated our concerns and advocated for us by asking Tacori to remake our rings to sit flush when the previous retailer had brushed our concerns aside. We ended up remaking my set from white gold to platinum and my husband and I are still so very happy with the final product nearly one year later! Unfortunately my father passed recently and I wanted to design a tribute piece. My dad had five small diamonds in his wedding ring which I ultimately hoped to split with my siblings. I immediately thought about Barons because I knew they did custom work and had a jeweler in house. Once again, I worked with Janelle and Matt, who helped me design my perfect piece and preserve the remaining stones and gold for my brothers. Matt helped me to bring my vision to life and to find a perfect ruby (my fathers birthstone) to further personalize this pendant. It couldn't have turned out more perfectly. Thank you so much, Barons. We have found our family jeweler and wouldn't hesitate to recommend to our local friends and family. read more

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Great watch experience with Barons. Emailed the team and set up an appointment with Michael. Walked me through the timepiece and adjusted the bracelet perfectly. I will definitely come back when it's time for my next Seiko timepiece. read more

Still a top tier jeweler in my book. I was in the area so I stopped in to get one anklet sent out for repair, explore the option of getting a clasp and looking at thumb rings. I picked out two. Customer service is always exceptional. I love Matt to death. Mike was very helpful as Matt finished up with a customer. There's so many beautiful pieces to choose from. Last year I had a custom diamond bangle made. I get sooooo many compliments on. Matt even said it turned out nice and they may consider carrying it in store. I requested it be named after me if so. LOL!! The store is well maintained. They have coffee/tea/hot chocolate to offer from a high end machine plus bottled water, my favorite Fiji water to boot. In addition to cookies and chocolate. If you are interested in a jeweler I highly recommend Baron's. They've been in the game decades now and still thriving. Show some love and support. read more

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Couldn't be happier about this place. I got my first ever pocket watch serviced here, first time ever getting something like that done. They (especially Matt) were so responsive, informational, understanding, attentive, honest, helpful, all of the above! I cannot reccomend this place enough. Can't wait to come back again one day. I wish all the good business there can be. read more

Visited Barons Jewelers in Dublin today for a written insurance replacement appraisal for my deceased Mother's 18K white gold, yellow & white diamond ring. I met with the owner. He did an expert legal 'Certificate of Appraisal.' The ring appraised for $6,800. He tested the gold content, graded (approx.) the diamonds for clarity & color, found the '750' (18K) stamp on inside and maker's mark, told me the size, and even cleaned the ring! I highly recommend Barons for outstanding and impeccable service. Thank you so much! Exactly what I needed. The whole appraisal process took about 1.5 hours. read more

Great service. Great wedding rings. Great cookies. 10/10 would throw my wallet at them again. Matt's the best. read more

Barons Jewelers - Jewelry Near Me - Dublin, California

Lisa is the absolute best. She helped me with picking out an engagement ring because I had NO idea where to start. She is very knowledgeable, kind, and goes out of here way every single time for all of her clients. Couldn't recommend her more. We were stressed about getting my fiance's band on time for an event, and she put in a rush order for us to be ready 2 weeks quicker than we asked/ anticipated. Thank you so much Lisa. read more

First and foremost, this jeweler is hands down the best in the Bay Area! I've had a phenomenal experience working with Matt on an amazing diamond for my fiancé and he also helped put together a customized Tacori wedding band which we'll be picking up soon! If you're looking for great service (top tier) and a jeweler who'll have your best interest, look no further! Matt is quick, responsive and will work with you to give you and your partner an unforgettable experience. Thanks Matt! read more

Barons Jewelers - Jewelry Near Me - Dublin, California

If I could give Barons 50 stars I would but I will have to settle for loyalty and telling anyone who will listen what an amazing place this is. My fiancée and I had some challenges with my original engagement ring and we came to Barons for help sizing my mall retailer ring. We spoke with Matt who gave us an honest answer (not fixable). He was incredibly helpful, honest and informative. Thankfully we were able to get rid of ring one and went back to Barons the next day to search for the perfect ring. We were able to find my dream ring with Matt's expertise and he walked us through every step and imparted so much knowledge about diamonds/ring buying. I am so thankful there are people who know what good customer service is all about and they have a customer for life now. A million thank yous for making a stressful moment an incredible one. I am so grateful I found my forever ring at such a wonderful place. read more

Even with the excitement of getting engaged, buying rings felt daunting to me. In fact, as one half of a lesbian couple, all wedding stuff comes with a backdrop of anxiety. Will we have to deal with discrimination, either the overt or the subtle? Will we have to contend with awkward comments or misconceptions? It can make a joyous occasion into a nerve-wracking one. Luckily for me, Barons made the ring-shopping experience fun and anxiety-free. We had the pleasure of working with Michael, who did a fantastic job showing us beautiful rings, answering our questions, and putting us at ease. My partner and I were in search of some pretty non-traditional rings. Michael accommodated our taste by showing us a variety of interesting and unique designs without ever pushing us into something we weren't excited about. We had come in just to browse, but ended up finding rings that we fell in love with! All in all, it was a lovely experience. read more

Great customer service, very friendly staff. Wide range of jewelry and watches selection.

I can most honestly say I have never experienced such fantastic customer service in my life. Barons Jewelers is #1 for me. Service Manager Matt, made all the difference as he walked and talked me through as he guided me with class and helped me purchase a very elegant and beautiful wedding ring # 1! help with 0 pressure as he explained in detail all the options. I really appreciate your help and great service as one of your new customers. I will definitely refer others in the future to Barons Jewelers and ask for Matt. I felt comfortable and at peace making the clear decision on my purchase of the beautiful wedding ring to present soon. Thanks so much Matt, Jeff, Pleasanton, Ca read more

Stopped by here, since it was in the area, looking for wedding bands for myself. We didn't have an appointment so we had Ronnie help us out. Spent a few hours there because I couldn't decide which ring. They had so many cute options and I loved that he didn't pressure me into purchasing anything. He really understood what I was looking for and only brought out rings that I liked (which made it harder for me to pick). Oh and they have the best homemade cookies. read more

We have purchased from Barons for many years, They are the best quality jewelry store in California. Ronnie, the Owner and Matt, the General Manager are top notch people. They are extremely fair and honest. We highly recommend Barons Jewelers. Ken and Janet C. read more

I needed to get my ring resized. They are very professional and did a beautiful job so quickly; timeline may vary for everyone but they have a person who does the job on site so it might be relatively faster than other jewelers. I am highly satisfied with their job and kindness throughout the process. Ring fits me very well. I would definitely come back for any of my jewelry when needed. read more

Barons Jewelers - After resizing - Jewelry Near Me - Dublin, California

I looked all over the SF Bay Area when deciding where to purchase an engagement ring. I decided on Barons for the local jeweler feel and relationship. Barons stands behind their product in a way that box stores and big retailers can't. After working with Ashe to pick out a stone and custom order a Tacori setting, he had an engagement ring ready for pick up within 2 weeks. My fiancé and I couldn't be more happy with the result. The level of customer service I received at Barons was so high that I recommended them to a coworker who was also in the market. He ordered from Barons too. read more

I just had a pleasurable and knowledgeable experience with a 35 year Veteran Sales Manager by the name of Matt.A . Matt's professionalism, and Kindness shows Barons Legacy of Elegance ,and he s quite a snazzy dresser ! Thank you so Much! Ladies or Gents when thinking of a jewelry Purchase or just Window shopping Stop in excellent service. read more

We drove down to Barons from Vacaville because the store had amazing reviews. I had purchased a ring enhancer from a retail jewelry store and was told that it would be safe to pair the enhancer (white gold) with my platinum engagement ring. I don't know much about jewelry so I trusted this commercial retailer, and within 30 minutes of wearing the enhancer, my platinum engagement ring was gouged from the metal and scratched up. I was so upset because I am in love with my engagement ring!! We brought both rings by to Barons to see if they would be able to repair my engagement ring and offer a solution for the enhancer because I loved the style. They spent about 30 minutes explaining the difference between the different golds, how they would age, and what maintenance would look like. I was told that the best solution would be to return my enhancer to the retailer because they did not offer the band I liked in platinum and that the rubbing between the two metals would be a constant issue. Barons offered to show me different bands that were similar and said they could even custom make one that I loved. Even though they offered these options, they did not pressure me at all and I did not feel like they were trying to steal my business. They never spoke poorly of the retailer I originally purchased from and did not make me feel bad for asking many questions. When I asked if they could repair the damage to my engagement ring, they told us that typically it would take about 7-10 days to polish and buff the ring. They knew we had driven down from Vacaville and worked with us to get it done in one hour! When we came back to pick up my ring, we spent about 45 minutes looking at different bands and trying different styles to figure out what I liked. They were very professional and patient (I'm very picky haha). They offered us great prices and let us walk out with a wishlist of items so I could think about what I wanted. Even after all the time spent helping us, I never once felt pressured to purchase. We will definitely be returning to Barons for all of our jewelry needs while we live in the Bay Area. My ring came back looking brand new and I could literally see my reflection in it, it was so shiny! Matt was a huge help and I cannot thank him enough for fixing my ring up and working with us. read more

Barons Jewelers - Good as new - Jewelry Near Me - Dublin, California

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I was looking far and wide for a rare watch I could not find when I found one in stock here, being out of state the buying process had to be done over the phone. I was helped by a very kind woman named Lisa who was absolutely incredible during the whole process, very professional and was outgoing with support. Great place to do business and very respectful staff, even better product!! 5 stars! read more

Baron's helped us pick out the perfect engagement ring. They had an impressive selection, and were there to educate us where needed. Very friendly and helpful staff. We love our ring. read more

We met with Matt today for an insurance appraisal for my wedding ring. He was fantastic! So friendly, knowledgeable and respectful. We received more than a report as he mentioned vendors who do jewelry insurance. ( he doesn't sell insurance but he's knowledgeable). Just a fantastic and pleasant experience all around. Will be back for sure !!! read more

Had a great experience and really appreciated working with Lisa. I will definitely be back.

Worked with Matt, sales manager. I was selling a stone that was no longer needed. Probably took 10 minutes total, got what I considered was a fair price. They cut a check and I was out of there. I didn't browse but looks like lots of selection. read more

Wonderful selection for every need. The staff was extremely professional and help, thank you Mr. Ash. It's a long standing family owned operation with fair pricing, excellent quality and an emphasis on the customer's experience. I cannot recommend Baron's enough! read more

We have been here a few times the last 3 years. We bought a ruby cluster ring, a diamond bangle, a yellow gold bracelet, and recently have their jewelers set our diamonds ring. The manger Mike is wonderful here. He's professional, charming, and genuinely kind to help me with my setting. Their price is fair and their jeweler is very skillful. You can trust their service 100%. Truly love all my pieces from here. If you are looking a nice piece of jewelry for a special occasion, this is the place. They also have a great selection of engagement rings and anniversary bands, designer pieces as well. If you come, ask for the manager Mike, you will be happy. Tell them Manda Bear sends you :-) read more

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Enrique the watchmaker and the sales staff at Barons are top notch! Enrique's work on replacing the crystal and refinishing the case and bracelet on my watch is outstanding. Michael was very professional and friendly as he was showing me their collection of Seiko Presage watches. I heard that Barons is highly regarded, and I can see why. The customer service and craftsmanship are second-to-none. Highly recommended and I will be returning here to add to my watch collection. read more

Barons Jewelers - Before restoration. Chipped and scratched crystal, scuffed and nicked case and bracelet - Jewelry Near Me - Dublin, California

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Matt and his team made my dreams come true with the re-design of my engagement ring. It was such a fun process, full of laughs. The ring turned out stunning and exactly what I dreamed of! I highly recommend this team! read more

Barons Jewelers - Re-designed engagement ring - Jewelry Near Me - Dublin, California

My husband and I went into Barons hoping they could "save" my wedding ring. When my ring was newer I took a fall and hit a wall which damaged my ring in the process. After that I had taken it to get it fixed. The ring was never the same..several repairs and three missing diamonds, I was still hopeful. Ashe was very honest and said they could indeed repair it however the integrity had been long lost. They could not warranty any repair. He recommended we trade it in for a upgrade well nice thought but I didn't want to give up my diamond ring my husband got down in one knee with!!! The thought broke my heart. Ashe walked us through the process. He was extremely patient and understanding and they made us a great offer to get a new setting with MY diamond. My husband and I agreed and TWO days later we walked out with the beautiful ring pictured here. I cried when I saw it with MY diamond. I highly recommend Ashe and Barons. What a great experience and I will trust them with all my jewelry repairs and purchases in the future read more

Barons Jewelers - Wedding Ring - Jewelry Near Me - Dublin, California

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