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Pleasanton, CA

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Zillion Jewels

5.0 (12 reviews)

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I was looking for my first proper timepiece after finding Baron's as an authorized dealer of Seiko…read morewatches. I walked in and felt out of place due to how luxurious the inside of the establishment is. I spoke with Jenelle about my budget, which was pretty low due to this being my first time piece, and she patiently showed me around the entry level Seiko selection that they had and helped me try several on. I went to several other jewelers and ultimately came back because of the service and respect that I felt from Jenelle despite being a low spending customer considering the inventory that they carry. Their Seiko expert, whose name I unfortunately forgot, was also extremely helpful in adjusting my Seiko and showing me how to properly operate the functions of the crown. I ultimately walked out of the store with a beautiful Seiko watch that I just can't stop staring at. Thank you so much for your help, Jenelle!

I've purchased multiple pieces and even custom made a wedding ring there, this last visit left me…read morewith a very disappointed in their service. I rang the bell to be buzzed in through the secure doors to be greeted by a lady who asked how she could help me. I told her I had a ring that I would like to get appraised. I was then passed in to another rep who I had to explain to again, he then passed me on to another guy which I had to explain again. Mind you, I was the only customer in the store, the lack of care in my business was apparent. He quickly told me that I needed an appointment and would have to go home and call them. Unbelievable that they couldn't offer to schedule or help me any further. I've followed Ronnie for over 20 years when he had his previous store in San Ramon but can't fathom visiting this store anymore. It's really too bad that customer service isn't really a priority for them.

Nguyen Jewelry & Repair Studio - Congratulations Duy & Theresa! Duy designed this 18k Two Tone Emerald Cut Diamond with us - with a touch of a hidden halo.

Nguyen Jewelry & Repair Studio

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Little Saigon, King and Story, East San Jose

I had such a great experience here! I brought my engagement ring in to be resized, and they were…read moreable to do it quickly, for a great price, and were very accommodating with our schedule when it came time to pick it up. The first size we chose ended up still being a little too big, so we called to see if they could adjust it again. They were so understanding and let us bring it back right away. Since they knew our wedding was less than a week away, they resized it again the same day and even did the second adjustment free of charge. We really appreciated how kind, accommodating, and helpful they were throughout the entire process, especially during such an important and time sensitive week for us. My ring fits perfectly now! We will absolutely be bringing any jewelry we need repaired or adjusted here in the future. Highly recommend!

I was pleasantly surprised by my experience at Nguyen Jewelry Repair Shop! It's located in a small…read moreVietnamese mall in San Jose, and I'm so glad I decided to give them a try. Jimmy and his father were both incredibly nice, and Jimmy was especially attentive. I sat down, explained what I needed repaired, and he took care of everything. When I came back to pick up my jewelry, he even made a few adjustments for me on the spot to make sure everything was just right. I left very happy with the result and would definitely come back again for future jewelry repairs. Great service, friendly people, and a very pleasant experience overall!

Zena Jewellers - 2 pairs of Vs/ Vvs earrings

Zena Jewellers

(70 reviews)

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Okay, I read all the reviews before making a purchase here, and aside from only one claim of…read moreselling "fake gold" the only consistent complaint I saw was that they're rude... Well, I disagree. The service I received here was beyond polite, from the security person who held the door for me (who I just thought was a chivalrous man before he magically appeared to get the door for me again), to the staff, (both male and female) who greeted me and were very welcoming. To the man who helped me, talked me through the entire process and invited me to come back with my husband to make sure he liked the options I had selected... to the later staff that was closing up, but opened the door to us and took the items back out for us and helped us place a special order when we arrived not realizing they closed a bit earlier than the mall. They called promptly when our item arrived, and when I came in the staff member didn't hesitate to test and weigh the gold for us to insure it was as ordered, and provided an appraisal for my insurance. I will definitely return, I am so happy with the piece and service received.

I don't know about this place…read more I didn't purchase anything. But based off the reviews I've seen of "fake gold", and off my impressions when I was inside. I would not give these people my money. Their diamonds look fake.... Maybe I'm wrong. Idk. But it's like walking into a funhouse when you go in there, everything is so sparkly and bright like moissanite.

Rhodium Jewelers - Watch Battery Replacement

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I've had such lovely experiences with this store. A while back, I purchased a cross necklace for my…read moredaughter and today my other purchased one. It honestly warms my heart seeing how happy they both were with them. The owner, Shaun was so kind and made the whole experience special for us. Beautiful jewelry, great prices, and someone who truly cares about his customers. He actually listens to you. He never pushed us into something we didn't want just to make a sale. We went through several selections until we found the perfect one. We'll definitely be back! Thank you so much!

This is my 3rd time going to Shaun and each time was the same result - EXCELLENT…read more Can't find him? He's near the apple store! Can't miss him. Great customer service and prices. Just tell Shaun what you're looking for and budget, he has no problem showing a variety and explaining the products. I'm more familiar with Kay and Pandora, but never again, because this is the place to be. In other words, he knows his stuff and he's more than fair. If you don't believe me, compare to the other jewelry shops around here, you can't beat him. The picture below, other places, easy $200+. For here, for everything in the picture, less than $140. Not only this is family owned, but they have deals worth wild. For example, the 3 rings were buy 2 and get 1 free! What's cool about them too, if you fidget, you can spin the chains in the middle. The variety of what he carries is no joke and he continues to have new products every week. Highly recommended!

Kasaria Jewelers - The opal after the damaged.

Kasaria Jewelers

(118 reviews)

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Wanting to propose in late August, I went to George a few weeks before in search of the perfect…read moreengagement ring. Even with my tight timeline, George and his family helped me find and source the perfect setting. Likely able to tell I was a little stressed and worried, I was of course wanting to get this exactly right, he was incredibly open to questions and was extremely reassuring throughout each interaction and throughout the whole process. I felt completely comfortable and at ease. I unfortunately didn't know her size when ordering the ring, but as soon as she had it, we came in and George was able to get it sized in just under an hour and it fit her perfectly. She's so happy and we couldn't believe how quickly he was able to, once again, help us. George and his family are incredibly helpful and kind and I cannot recommend them paying them a visit enough. Amazing people who care about the craftsmanship as well as the experience of purchasing jewelry and making the moment just right. Thank you again!

My ring after 5 years the color drastically change. Brought it back to see if it can be fixed and I…read morewas told it has a crack. We'll i broughted to my other jeweler and they took it apart and realized there is some kind of paper underneath to make to opal shine more plus they confirmed it is not crack and they are repairing it for me otherwise the ring was just ruined. Plus, tthey plan to close up thd little hole that was on the bottom of the ring so no dirt or water will go into it. Additionally they will ensure it is completely sealed on the edges since the opal is bezel. I will not recommended this place any more to friends as the expertise is no longer there. Plus I am surprised there was a piece of paper to make the opal shine more and there should never be a small hole to let in dirt and not able to clean at home.

Zillion Jewels - jewelry - Updated November 2026

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