The man working was super kind and helpful. Was very punctual in responding to any messages sent. I…read morereally appreciate his help. He did a wonderful job cleaning my jewelry.

Fotis did a great job on repairing my ring! The diamond on my ring came off and I needed to get it…read morefixed. He was able to figure the root cause of the diamond falling off and fixed it and helped me replace the missing diamond. All done within 2 days. He even helped polish the ring so it's nice and shiny now. I'm really happy with the service!

I was referred to TWR from a jeweler in Castro Valley. I had a vintage watch with sentimental value…read moreI needed evaluated for repair. Thomas was extremely personable and informative. He gave me his expert opinion on the repair And was able to complete it in a very reasonable time. The way he explained the repair process to me I knew this was an honest man. I am completely satisfied with the repair and wear the watch often. I also brought a family members Movado watch for repair. They were originally given an $1,000 estimate. Thomas explained how the damage occurred and corrected the problem for $80.00 and that included a new battery. If you want Honest, personable, professional service provided for a reasonable price and in a reasonable time frame go see Thomas You won't be disappointed. Thanks Thomas appreciate you.

Needed a watch band adjusted . Thomas was quick and very reasonable in price. Highly recommend!read more

They fit in my watch in less than two minutes. Highly recommend, very professional,easy to find,…read moreand easy to work with.

Very efficient! I had my watch battery changed in under five minutes. Much appreciated.read more

Convenient, reasonable, quick wait. I have used this…read morebusiness three times to get a new watch battery. I've been happy with the service and price each time.

I was way over charged for battery replacement. Like by $20…read more Went to Thomas instead, also in Pleasanton. Much more reasonable and has posted prices.

I was looking for my first proper timepiece after finding Baron's as an authorized dealer of Seiko…read morewatches. I walked in and felt out of place due to how luxurious the inside of the establishment is. I spoke with Jenelle about my budget, which was pretty low due to this being my first time piece, and she patiently showed me around the entry level Seiko selection that they had and helped me try several on. I went to several other jewelers and ultimately came back because of the service and respect that I felt from Jenelle despite being a low spending customer considering the inventory that they carry. Their Seiko expert, whose name I unfortunately forgot, was also extremely helpful in adjusting my Seiko and showing me how to properly operate the functions of the crown. I ultimately walked out of the store with a beautiful Seiko watch that I just can't stop staring at. Thank you so much for your help, Jenelle!

I've purchased multiple pieces and even custom made a wedding ring there, this last visit left me…read morewith a very disappointed in their service. I rang the bell to be buzzed in through the secure doors to be greeted by a lady who asked how she could help me. I told her I had a ring that I would like to get appraised. I was then passed in to another rep who I had to explain to again, he then passed me on to another guy which I had to explain again. Mind you, I was the only customer in the store, the lack of care in my business was apparent. He quickly told me that I needed an appointment and would have to go home and call them. Unbelievable that they couldn't offer to schedule or help me any further. I've followed Ronnie for over 20 years when he had his previous store in San Ramon but can't fathom visiting this store anymore. It's really too bad that customer service isn't really a priority for them.

Simple battery change on 2 watches. Quick, reasonably priced, professional. 1 month out and watches…read moreworking well.

You rarely come across "craftsmanship" these days. It's all slop, good enough, etc. But this man…read morecares deeply about watches. The way he looked at my watch and how he ever so carefully examined it with this excitement of a 5 year old was quite touching to me. You can just tell he lives and breathes watches. Everyone should try to be more like this man.

Solid place at Stoneridge Mall to get jewelry repaired. Not cheap, but they get the job done…read more Our daughter broke the flimsy chain on her favorite necklace. She is sentimental. She wanted it fixed. Not replaced. Fixed. So when at the mall last weekend, we made a couple of inquiries and were steered towards Fast Fix (2nd floor, across from Forever 21). The proprietor took one look at the broken chain and said it was a solder job. "Forty bucks." Which is way more than what we paid for the necklace! But price does not matter when feelings are involved. And we got 10% off with Yelp check-in, which covered tax. "Ok" we said. "Come back in half an hour." Half an hour later, we walked away with our daughters favorite necklace - with it's chain fixed. As the old MasterCard commercial went: -- Necklace - $20 -- Solder Repairs to broken chain - $40 -- Our daughter's smile - priceless.

Bought my warranties for all my watches almost 10 years ago from this location when it newly…read moreopened. I have been going here for years and never had a problem. Customer service is consistent. They will check records if you don't bring your warranty card which I never do.

VIP service comes with a price, but in this case - worth every penny. You get more than what you…read morepay for. If you are a bride, bridesmaid or have an important dress/outfit needing expert alterations, this is the place. I can't believe how great of a job they did. I asked them to hem, and do "work on my bridesmaid dress" to cover my cleavage and shorten the straps. The expert seamstresses came up with an idea to reuse the hemmed fabric to add a much needed inch to the draping of the bodice to cover my over exposed cleavage. They were able to do a rush job turnaround in a week, and the results were stunning. I would have been embarrassed to show so much skin, but they did such a beautiful job that the bride loved the dress on me even more. And their store location is beautiful. It was truly a VIP experience. See my before selfie. I'm quite exposed. And then the end result with a more modest finish.

It's been almost 7 years since I started coming here and I can't believe I haven't posted a review…read more Jila is one of the most attentive and passionate tailors I have ever met. Her attention to detail and knowledge of fabric, cut and style is impeccable. If I need something to fit me like a glove, I do not go anywhere else. I trust her with my everyday items, casual, business, etc. i'm so thankful for the day my husband introduced me to her. Her boutique is quaint and pretty and has a curated selection of clothing and accessories from all over the world. She made me look beautiful on my wedding day and did a great job of altering my Anthropologie gown.

My fiancé and I went to several different jewelry stores looking for an engagement ring and wedding…read morebands. We had a very specific and unique design in mind, and Dioro Jewelers was able to bring our vision to life. They created a beautiful custom engagement ring and wedding bands exactly the way we wanted them. We absolutely love how everything turned out! We highly recommend Dioro Jewelers to anyone looking for something unique, personal, and custom-made.

Dioro Jewelers in Danville just performed a miracle. My mother-in-law's 80-year-old wedding ring --…read moreworn, tired, and barely recognizable -- has been completely transformed into a stunning piece worthy of a new chapter. Corinne walked us through every step, delivered on every promise, and turned it around quickly at a price that felt more than fair. The result? My daughter will walk down the aisle wearing her grandmother's ring. That's not just jewelry restoration -- that's legacy. Dioro is my jeweler for life. Full stop.

This man is a really good person and a great watch repair guy!! He's very knowledgeable, courteous…read moreand professional. He even had the batteries my Selfie Stick used. I was in & out in minutes!! Very reasonably priced too. I highly recommend this business!!!

Richard is a great guy and his prices are incredibly fair. I brought in a watch with a stuck…read moremovement (set lever and winding wheel were totally seized). We managed to find the right replacement parts, bring those in, and Richard only charged me for the labor to get it fixed. He knocked it out the exact same day. Honest, fast, and highly recommended if you need a good watchmaker.