I was looking for my first proper timepiece after finding Baron's as an authorized dealer of Seiko…read morewatches. I walked in and felt out of place due to how luxurious the inside of the establishment is. I spoke with Jenelle about my budget, which was pretty low due to this being my first time piece, and she patiently showed me around the entry level Seiko selection that they had and helped me try several on. I went to several other jewelers and ultimately came back because of the service and respect that I felt from Jenelle despite being a low spending customer considering the inventory that they carry. Their Seiko expert, whose name I unfortunately forgot, was also extremely helpful in adjusting my Seiko and showing me how to properly operate the functions of the crown. I ultimately walked out of the store with a beautiful Seiko watch that I just can't stop staring at. Thank you so much for your help, Jenelle!

I've purchased multiple pieces and even custom made a wedding ring there, this last visit left me…read morewith a very disappointed in their service. I rang the bell to be buzzed in through the secure doors to be greeted by a lady who asked how she could help me. I told her I had a ring that I would like to get appraised. I was then passed in to another rep who I had to explain to again, he then passed me on to another guy which I had to explain again. Mind you, I was the only customer in the store, the lack of care in my business was apparent. He quickly told me that I needed an appointment and would have to go home and call them. Unbelievable that they couldn't offer to schedule or help me any further. I've followed Ronnie for over 20 years when he had his previous store in San Ramon but can't fathom visiting this store anymore. It's really too bad that customer service isn't really a priority for them.

Wanting to propose in late August, I went to George a few weeks before in search of the perfect…read moreengagement ring. Even with my tight timeline, George and his family helped me find and source the perfect setting. Likely able to tell I was a little stressed and worried, I was of course wanting to get this exactly right, he was incredibly open to questions and was extremely reassuring throughout each interaction and throughout the whole process. I felt completely comfortable and at ease. I unfortunately didn't know her size when ordering the ring, but as soon as she had it, we came in and George was able to get it sized in just under an hour and it fit her perfectly. She's so happy and we couldn't believe how quickly he was able to, once again, help us. George and his family are incredibly helpful and kind and I cannot recommend them paying them a visit enough. Amazing people who care about the craftsmanship as well as the experience of purchasing jewelry and making the moment just right. Thank you again!

My ring after 5 years the color drastically change. Brought it back to see if it can be fixed and I…read morewas told it has a crack. We'll i broughted to my other jeweler and they took it apart and realized there is some kind of paper underneath to make to opal shine more plus they confirmed it is not crack and they are repairing it for me otherwise the ring was just ruined. Plus, tthey plan to close up thd little hole that was on the bottom of the ring so no dirt or water will go into it. Additionally they will ensure it is completely sealed on the edges since the opal is bezel. I will not recommended this place any more to friends as the expertise is no longer there. Plus I am surprised there was a piece of paper to make the opal shine more and there should never be a small hole to let in dirt and not able to clean at home.

The man working was super kind and helpful. Was very punctual in responding to any messages sent. I…read morereally appreciate his help. He did a wonderful job cleaning my jewelry.

Fotis did a great job on repairing my ring! The diamond on my ring came off and I needed to get it…read morefixed. He was able to figure the root cause of the diamond falling off and fixed it and helped me replace the missing diamond. All done within 2 days. He even helped polish the ring so it's nice and shiny now. I'm really happy with the service!

Went on the hunt to two sentimental pieces fixed up. I had a hell of a time finding a silversmith…read morebut a local jeweler recommended this place as they only did platinum and gold rings. The place is unassuming and kind of cluttered at first sight but there are literal hidden gems everywhere. The store owner Scott knows his stuff! He's eccentric for sure but a brilliant craftsman and has a great passion for what he does. Once you get him talking, you understand how invested he is in his craft. Doesn't have conventional customer service skills but does have genuine joy when customers are happy with his work. And the price was reasonable. $30 for upsizing my ring and $20 for my other project. (Not posting as it is a gift). I left a very happy customer and will be back for a few of his custom pieces. If you are a thrifter, silver wearer or just love thing-a-mabobs, this place is for you!

Little tiny hole in the wall, a complete mess. The back of my watch came out and wouldn't go back…read morein. He said he'd give it a try, but if he were successful he was going to charge me $20. It seemed excessive but I said ok. He took out the pin that held band together and said "This is what happens when you try to change your own battery, why would you change your own battery?" In an insulting and arrogant voice. I explained that I took to Cousins, where I'd been going for 30 years. He tried it for 10 seconds, said he couldn't fix it. He handed me back the watch, without the pin, band still unattached and said nope. It was a cheap watch for 5 years service at HPE, so I just dumped it in the trash and left. The guy has no customer skills, doesn't know squat about fixing watches and was a complete dick! Do not go to this dump!

One thing I will say about this place is it's family oriented and owned. The staff and owners are…read moreamazing. Anything jewelry related I will go there and get it taken care of. Can't say more positive things about this place. They have always taken care of my watch needs from replacing parts on the straps to just fixing minor things. Thank you Cavalieri family.

We have purchased many items from this amazing jeweler. Went in today to have some rings resized…read moreand get a thicker gold chain for a diamond necklace. Athena was so incredibly helpful and knowledgeable.

I had really good experience with this shop , EMRAN was very helpfully and patience to get me the…read morecustom jewelry that i want .As a matter fact they customize anything ,chains, rings pendants,bracelets...and on the Top of that they repair all kind jewelry as well ..they have really good variety and different style . Price wise was reasonable and very competitive in the market after i did all my shopping ,the sales guy (Emran) beat all the other jewelers price . Over all excellent customer service and will come back again . Definitely recommend it to all jewelry lovers.

They did come in to the shop to accommodate so I'll give them that. There's a lot to improve…read morethough: 1) Be nice to people in general - The owner's (Imran) attitude towards us was demeaning and full of arrogance which slowly improved till the end when he realized that we were indeed a customer it wouldn't be financially wise to lose. But still he seemed like one of those people who would be nice to certain people and not others. (Looking at other reviews of a specific race being ones that are good) 2) They said jewelry assessment with acid test will cost 85$ on the phone. When we got there he said acid test or not, I'll charge you 80$ regardless. That's quite unprofessional and dishonest, unclear at best. 3) The jewelry we took to him is old jewelry from India (pre 1940s) and high quality. He made us think that it is of lower purity without using any technology, just by eye balling it and with the acid test which also seemed pretty primitive to me. (He scratched the jewelry on a stone that had a hundred scratch marks from before and put a drop of some acid and then give us a number which would usually be 18ct, rarely 22 ct). Mind you this jewelry we have since assessed in multiple other places who use expensive machinery to check the purity and have come up with much higher quality. Generally if you're looking to sell your jewelry, take it somewhere else and you'll get a much better deal. This guy will make it sound like what you have is worth much less than it actually is.

Okay, I read all the reviews before making a purchase here, and aside from only one claim of…read moreselling "fake gold" the only consistent complaint I saw was that they're rude... Well, I disagree. The service I received here was beyond polite, from the security person who held the door for me (who I just thought was a chivalrous man before he magically appeared to get the door for me again), to the staff, (both male and female) who greeted me and were very welcoming. To the man who helped me, talked me through the entire process and invited me to come back with my husband to make sure he liked the options I had selected... to the later staff that was closing up, but opened the door to us and took the items back out for us and helped us place a special order when we arrived not realizing they closed a bit earlier than the mall. They called promptly when our item arrived, and when I came in the staff member didn't hesitate to test and weigh the gold for us to insure it was as ordered, and provided an appraisal for my insurance. I will definitely return, I am so happy with the piece and service received.

I don't know about this place…read more I didn't purchase anything. But based off the reviews I've seen of "fake gold", and off my impressions when I was inside. I would not give these people my money. Their diamonds look fake.... Maybe I'm wrong. Idk. But it's like walking into a funhouse when you go in there, everything is so sparkly and bright like moissanite.

My fiancé and I went to several different jewelry stores looking for an engagement ring and wedding…read morebands. We had a very specific and unique design in mind, and Dioro Jewelers was able to bring our vision to life. They created a beautiful custom engagement ring and wedding bands exactly the way we wanted them. We absolutely love how everything turned out! We highly recommend Dioro Jewelers to anyone looking for something unique, personal, and custom-made.

Dioro Jewelers in Danville just performed a miracle. My mother-in-law's 80-year-old wedding ring --…read moreworn, tired, and barely recognizable -- has been completely transformed into a stunning piece worthy of a new chapter. Corinne walked us through every step, delivered on every promise, and turned it around quickly at a price that felt more than fair. The result? My daughter will walk down the aisle wearing her grandmother's ring. That's not just jewelry restoration -- that's legacy. Dioro is my jeweler for life. Full stop.

My rope chain was sized perfectly! Turned out absolutely gorgeous!…read more Thanks for everything, have more projects in the works" Retired 3 years ago enjoying bringing back my old jewelry collection next project " my 1977 class ring " exciting!

I have had Dublin jewelers repair broken jewelry, purchased chains and provide insurance appraisals…read morefor me numerous times over the years. They are friendly and helpful. I have found that they really care about the quality of work they preform and the quality of the items they sell. They do not upsell. I feel their prices good. I have referred everyone looking for a jeweler to them.

Not sure why there are bad reviews. I went there with my parents today to gifts for my kiddos . The…read morestaff was friendly and attentive. They had a wide variety of jewelry in my price range. Things are expensive, especially gold but given that this is an Indian 22 carat gold shop, pricing was appropriate. Will be visiting again.

Nice collection, very competitive prices. Trustworthy. My family is really satisfied with the…read morecustomer service and the shopping experience. I will recommend to everyone.