I had a military move from DC to Denver in December...and opted to do a self-move. My trailer lost a wheel in the Jamestown area, which left me and my best friend nearly stranded with my trailer on the side of the highway...and a deadline to be in Denver. Long story short, the tow truck highly recommended these guys and dropped us off there - 2 stranded females. While many would have tried to take advantage of us and our situation, these guys were phenomenal! They went out of their way to let us base out of their office (out of the freezing rain) while I called to get pricing on UHauls, etc after it was determined it would take 2 weeks to get the parts and have it fixed. Eventually we opted to go with one of their offers to trade in my trailer and purchase another one from them - where I could sell it on the back end vs throwing away rental money with UHual. If their kindness wasn't enough, they then pulled my broken trailer into one of their repair bays with a forklift - and backed the new trailer right up to it where we could transfer all of my household goods inside since it was 40 degrees and raining all day. Then they hooked up the new trailer and several of the guys spent half an hour figuring out which fuse went out in my truck (no lights when the trailer lost a wheel) to get us back on the road. Even better, I sold the trailer for $200 more than I paid for it in Denver the following month and ultimately only lost $100 after the registration fees when I sold it...vs losing $1400 in UHaul rentals. If I could give these guys 10 stars, I absolutely would. They are A+ guys, all around! read more