We were a customer and always pre-billed for 12 months of alarm monitoring services. We moved…read moremid-year and requested that the alarm monitoring service be discontinued and that we be refunded the remaining months (which were fully paid up). Paul Skifton and his staff were prompt to discontinue our service; however, we were never refunded for the remaining months (roughly $250). Despite numerous phone calls, e-mails, and promises that we would receive the refund, it has been more than six months since we moved and we have not seen a dime. Their billing practices are deceptive and Paul has been unresponsive and has not followed thru with his promises.

Paul Skifton @ Home Systems Installation, https://www.homesystemsinstallation.com/, has a…read moreremarkably terrible business operation. We have been trying to coordinate a time for him to visit for multiple weeks. He continually doesn't show up, he doesn't return phone calls, he claims he emails, but he never does, he has no remorse for his irresponsible attitude. Although there aren't many reviews on his company, all of them are correct. After the 4th time trying to coordinate with him, we stated, if on the 5th time he cancels on us again we simply cannot work with him, he then said "I don't need this, I don't need this ridicule, go use Home Alarm XYZ company". We are simply thrown off that someone would be so careless, so carefree in how they treat a high paying prospective customer. Would anyone, including Paul Skifton, ever appreciate being treated like this? Would Paul Skifton ever accept this in his personal life? We have rearranged our day multiple times for him, and he has excuses after excuses in how he won't be at the meeting HE SETS UP. If this is how his business operates before you even hire company, or engage his services, imagine how neglectful his services would be during installation and if there were ever further needs down the line - something tells me, we and you, would be S O L. We are actually embarrassed with how much time we've already wasted on Paul Skifton and this pretend company, Home Systems Installation, thus far. The fact that we called 20 times, sent in countless emails, coordinated multiple other people, for him, per his request, he has essentially stolen all of our time, and we are embarrassed we had allowed ourselves be continually conned by his unbelievably mismanagement and tacky disrespectful phone call tone. If you are trying to install security camera systems on one or multiple commercial buildings, we encourage you to think twice on Paul Skifton, and https://www.homesystemsinstallation.com/, because he will essentially make you feel small and unwanted. He will cut you off on the phone, he will tell you how everything in his office doesn't work, and you will beat your head against a wall trying to give him a contract and/or project. Paul Skifton doesn't want to serve his customers, he wants to waste their time.

This is a review for the Burnsville location. This is for electric home monitoring. Poor…read morecommunication between employees. I have been called 4 times by them each call ending the same, by them telling me every thing is correct. Equipment is hooked up right. Then call again to say it's not right. I don't understand how the lack of communication is so poor. Then to have the " customer " me do all the trouble shooting. They charge 45$ to have some one come out to do the trouble shooting. How about giving a picture directions in detail! I hope they get there act together.

Terrible!! Customer service is awful we were on vacation 3 states away our system went down told us…read morewe needed to be home to do something on our panel. We spent the rest of our vacation worried about our house mind you we still had 5 days we were gonna be gone. Needless to say we canceled them as soon as we got home.

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

We worked with Shawn to install cameras in our facility. Not only was he professional but he was…read morealso super helpful and insightful about the equipment and questions we had. He was very communicative and worked well around the hours we provided for him to install the cameras. Would definitely work with him again!

From the owner: I am a one man small business that will help you start to finish on your camera installation. read more

OK, these guys are into fire extinguishers, but they were so nice that I had to give them a plug…read more(no sure if there's a pun in there). I had gotten a free (depleated) fire extinguisher someone was tossing. I thought I'd look into getting it charged. I happened to run into Andy Freiermuth in an S.A. parking lot and I asked him if it was worth getting it charged. He said, sure, and gave me his card. I went to their office in Edina and the guys there were very helpful. The guy who ended up helping me was, Bob. Bob took my old, depleated, extinguisher and exchanged it for a charged one. Simple, quick, easy. I left their office very pleased! Thanks guys!!

Paul and his team at Low Voltage Contractors were excellent to work with. We had a VERY tight…read moretimeline and Paul did everything that he needed to in order to have us up and running for move-in day. He was patient as we worked through the corporate purchasing process, and was professional and accessible. Additionally, when the general contractor caused a last minute issue that impacted LVC's timeline - Paul was still able to get someone out at a moment's notice to resolve the issue and ensure their work was completed, as expected. I would definitely recommend them.