Good stock prices extremely extremely high. But for a small hardware store they have pretty much…read moreanything you need and maybe things you don't.

Took my lovely wife and daughter to Mt. Rushmore. Lovely wife spaced out the crank that pops up the…read morepop up camper. OMG, what the heck are we going to do now. Not to worry Hardware Hank and manager Ben Clark to the rescue. He had an old piece of EXACTLY WHAT I NEEDED to make it work and he just gave it to me. This guy saved our bacon and I have had my faith in humanity restored. Thank You very much!!

One excellent hardware store, they have it all and very friendly help!…read moreOpen on Sunday's also

Love this place we have been doing business with Les and Twin City for years through many remodels…read morein Deadwood. Very fair and helpful!

First, this Ace has some of the most professional and kind employees I have ever seen in one Ace…read morestore! I have been a customer here for about 10 years and it's been a true pleasure. Terry, the owner/Mgr will bend over backwards to help you find the tool or supplies you need. I would list the names of the employees, but I really have to say ALL of them are awesome. Additionally, you should check prices before you drive an hour away or mess with online ordering because I have found their prices the same or better than online prices. I bought a sink and blinds yesterday. Both (exact make and model) were LESS than they cost online, even Walmart online was more than Ace. So don't assume this small town hardware store is more. Even if it was a bit, I prefer to support my local stores than support a huge conglomerate like Walmart. Also, their furniture prices are great. Thanks Terry and crew.

Great hardware store with hours that are very helpful when things break at the most in opportune…read moretimes! They are friendly and helpful and have a great selection of all kinds of all things you may need.

Normally i'm very understanding of changes, situations. But for the manager to call me a liar is…read morebeyond acceptable. We purchased appliances for the kitchen nearly a month ago. Schedule delivery date for april first. I know, i know, april fools right.... was supposed to receive a message?Giving me a four hour block the day before. No message received so I went online.... Shows delivery date changed to monday, april six. After rescheduling various work activities to take the first off... Now i'm forced to reschedule those activities again for april six. I spoke to the manager and explained to him that a phone call. Thank you very much for this. When they determined there was a delivery problem would have been beneficial.... His statement was, we did try to call you voicemail, but voice mail is full. Which I know to be total b*******. Due to my position, my voicemail is always empty. Except for save extremely important messages. Hey explained that to dustin..... Essentially telling me I was wrong that my voicemail was full. Dustin from the Rapid City store solidify idea that i will discontinue my membership with lowe's, close out my accounts, and work with stores that will support customers even when there is a problem with a purchase. Over the past year, I have spent well over eighteen thousand dollars at lowe's for various home improvement projects. Thanks for your support dustin.

I ordered several thousand dollars worth of cabinets. Lowes told me they would be delivered on…read more12/4, but they didn't come. I tried calling the store, but no one answered. I let the phone ring for 25 minutes and then drove to the store. When I got there the phone was still ringing. The light was flashing on the phone at the customer service desk and no one was paying any attention. After insisting that I speak to the general manager, an associate finally callled the shipper who said the delivery wouldn't be until 12/12. The general manager was doing interviews and the assistant couldn't explain why no one was answering the phone. This level of service is unacceptable.

Two factors: 1. Their app is garbage, and staff did not know…read morethat there was free delivery for snow blowers - my order being cancelled 3 times - maybe it was the issue they were having with their system. Don't know. 2. Won't honor Ariens Black Friday sale pricing. Shop elsewhere.

Wow, check out the propane special! Don't forget your back packs, upside down chairs, kiddie toys…read moreand shoes, big kids red shoes, bicycles, plastic wrap and duct tape, couple of shovels and a wheelbarrow and a lawn mower. Throw it in your trailer, head on over to the sand and gravel piles and hunker down for a good ole boys night of howling and the moon!

Great staff! Very knowledgeable and willing to help. They have most anything you may needread more

Very helpful and always someone around if you have questions. Great customer service!read more

Doug Carling has the worst customer service I've ever encountered!! Do not go to this store to deal…read morewith him or anyone there. They don't seem to care because he is still working there. He shouldn't have a job working in any sort of customer service ever!! Hopefully they'll fire him so the company doesn't lose more customers!!

So nice to have a hardware store where the staff is knowledgeable and friendly. Specifically I…read moreneeded some chipped car keys made and some new key fobs programmed. Chris, the manager, had a special new tool that plugs into the car and easily program everything. The price was a third the cost of the dealership and was extremely fast. Thanks to all the fine folks at Knechts for all the great stuff and services you've provided me for over 30 years.

I wanted to post an update to the storm door situation. A man from Knecht Home Center called me…read moreand said that they were unable to get the doors that I had ordered but had some others that I could look at in the store. However, since I have found someone who could order the original doors. Maybe their supplier is part of the problem. The important thing is that a salesman did call me back, so I wanted to be fair.

The staff was incredibly helpful and knew where obscure items were. The assistant manager, Jon S…read moreeven helped us out to our car with items. They had an enormous selection of spray paints and one of the biggest selections of specialty hardware my husband has ever seen in one location.