awsome staff, Helpful always helping . Seems to have what I need in a pinch 95% of time.read more

Good stock prices extremely extremely high. But for a small hardware store they have pretty much…read moreanything you need and maybe things you don't.

One excellent hardware store, they have it all and very friendly help!…read moreOpen on Sunday's also

Love this place we have been doing business with Les and Twin City for years through many remodels…read morein Deadwood. Very fair and helpful!

First, this Ace has some of the most professional and kind employees I have ever seen in one Ace…read morestore! I have been a customer here for about 10 years and it's been a true pleasure. Terry, the owner/Mgr will bend over backwards to help you find the tool or supplies you need. I would list the names of the employees, but I really have to say ALL of them are awesome. Additionally, you should check prices before you drive an hour away or mess with online ordering because I have found their prices the same or better than online prices. I bought a sink and blinds yesterday. Both (exact make and model) were LESS than they cost online, even Walmart online was more than Ace. So don't assume this small town hardware store is more. Even if it was a bit, I prefer to support my local stores than support a huge conglomerate like Walmart. Also, their furniture prices are great. Thanks Terry and crew.

Great hardware store with hours that are very helpful when things break at the most in opportune…read moretimes! They are friendly and helpful and have a great selection of all kinds of all things you may need.

Fair warning: Some of the employees that work here have no customer service skills…read more Appliances: I was ignored a few months ago when I came in shopping for a washer and dryer. The rude girl didn't even acknowledge / look at me or asked me if she could help me. Online Pickup / Customer Service: I did an order online and one of the items arrived there in their mailbox which showed on my app via tracking number. When I went to pick it up with the other item they said that the receiving department person was gone for the day and I would have to come back whenever they accepted the item in their system. Almost a week went by and no response. Everyday I was checking my order status and nothing. I had to call the store to track down my other item from my order. Eventually it was found in their mailbox due to its parcel size along with other peoples order items. Needless to say there's a problem with receiving items here since items are not being collected from their mailbox. I hope it's fixed now. Also, there is an old rude woman in the pickup desk who has twice been rude to me and doesn't even acknowledge people who are waiting forever in line. Twice already I have waited on her and she's always distracted doing something else other than focusing on the customer in front of her, hence why the wait is so long. She also has an attitude problem as well. In summary, the online ordering and pickup here is a pain. Next time, I will just ship it to my home and or use a different competitor.

I used Lowes over Menards because a 10% veteran discount NOW is better than a 11% rebate later…read more (Borrowing from Gen Patton) But Lowes is going to self checkout and now if I want my discount I have to find the roving cashier. Waste of MY time.

Two factors: 1. Their app is garbage, and staff did not know…read morethat there was free delivery for snow blowers - my order being cancelled 3 times - maybe it was the issue they were having with their system. Don't know. 2. Won't honor Ariens Black Friday sale pricing. Shop elsewhere.

Wow, check out the propane special! Don't forget your back packs, upside down chairs, kiddie toys…read moreand shoes, big kids red shoes, bicycles, plastic wrap and duct tape, couple of shovels and a wheelbarrow and a lawn mower. Throw it in your trailer, head on over to the sand and gravel piles and hunker down for a good ole boys night of howling and the moon!

Great staff! Very knowledgeable and willing to help. They have most anything you may needread more

Very helpful and always someone around if you have questions. Great customer service!read more

Doug Carling has the worst customer service I've ever encountered!! Do not go to this store to deal…read morewith him or anyone there. They don't seem to care because he is still working there. He shouldn't have a job working in any sort of customer service ever!! Hopefully they'll fire him so the company doesn't lose more customers!!

So nice to have a hardware store where the staff is knowledgeable and friendly. Specifically I…read moreneeded some chipped car keys made and some new key fobs programmed. Chris, the manager, had a special new tool that plugs into the car and easily program everything. The price was a third the cost of the dealership and was extremely fast. Thanks to all the fine folks at Knechts for all the great stuff and services you've provided me for over 30 years.

I wanted to post an update to the storm door situation. A man from Knecht Home Center called me…read moreand said that they were unable to get the doors that I had ordered but had some others that I could look at in the store. However, since I have found someone who could order the original doors. Maybe their supplier is part of the problem. The important thing is that a salesman did call me back, so I wanted to be fair.

The staff was incredibly helpful and knew where obscure items were. The assistant manager, Jon S…read moreeven helped us out to our car with items. They had an enormous selection of spray paints and one of the biggest selections of specialty hardware my husband has ever seen in one location.