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    Cusick's Plumbing

    5.0 (1 review)
    Closed 7:00 am - 4:00 pm

    Services - Cusick's Plumbing

    Plumbing inspection

    Water heater installation

    Water heater repair

    Cusick's Plumbing Photos

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    10 years ago

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    Done Right Plumbing Heat & Air

    Done Right Plumbing Heat & Air

    (12 reviews)

    The Customer Service is terrible! Over this past weekend, my basement filled with water and my…read morehome warranty, First American Home Warranty asigned the job to Done Right Plumbing Heating Air. The contractor was scheduled to service my home on Saturday but failed to show up and First American rescheduled for today with the same company and once again, the contractor failed to show up. Considering the rain levels in this area over the last few days, and understanding this is the weekend, Done Right Plumbing Heating Air was the only available contractor. The technician Rick, never answered his cell phone when I attempted to reach him and the warranty company made several attempts to reach him before he answered, and assured the representative that he would come out today! I have since complained to First American Home Warranty and my next call will be to the Done Right Plumbing Heating Air senior official. Best advertisement is by way of mouth! For those individuals requiring immediate assistance, please consider an alternate company before settling for this business.

    Up until the last month or so, I only had good things to say about Done Right. I needed a hot water…read moreheater and a new HVAC system. The price quoted was very fair, in my opinion, compared to my neighbors who paid more and only received a new HVAC. The appt times (between 10am and 2pm) are AWFUL for working people. My HVAC system is now blowing warm air and they never opened a place in the duct work so that I could change the filter. I had an appt about a month ago, but because I was dealing with a flat tire, I couldn't take it. If I had known that it would be THIS hard to get them to come back out, I would NEVER have canceled that appt. The next 2 appts, no one called and no one showed even though I was assured by Jean that someone would be there. This past Monday, Rick called to see if I would be home. This was only after I had placed ANOTHER service request with First American. I called him back because I was at work and I have yet to hear from him. If I don't have something done by Monday, I will have to get someone in that can handle this. I don't think that they have enough technicians and that's a problem. **UPDATE** As of July 18th, I have heard nothing back from Done Right. My a/c unit is now leaking and I have an emergency call into another company. My home warranty company, First American, is giving me the run around on getting someone else. I'm also in the process of filing a complaint with the Better Business Bureau. I will keep this updated. **UPDATE** As of November 17th, all is well but it wasn't without struggle. I had another company come out in July and do all that Done Right promised to do but didn't. This past week, my HVAC system was blowing COOL air instead of warm air. Apparently, a valve was in the wrong position. First American Home Warranty only seems to deal with Done Right for all of this type of work. Rick came and didn't charge me the fee because it was a simple fix. I also received a refund from First American because I complained about the service received from Done Right in the summer.

    Plumb Perfect Plumbing - Installation of garbage disposal and kitchen drain

    Plumb Perfect Plumbing

    (59 reviews)

    We started using Plumb Perfect Plumbing almost 10 years ago and ALWAYS call this company because…read morethey provide the very best quality of service at reasonable prices. We've lived in the area nearly 40 years and quite honestly had terrible experiences with many of the areas plumbing companies. That has never been the case with Plumb Perfect Plumbing. I highly recommend that you use this company for your plumbing needs. I know I will continue to do so!

    I've used this company a few times and again just recently. I won't be using them again and here's…read morewhy..I needed my garbage disposal replaced. I removed the old one, and had the new one unpacked and all ready to go, I just needed the technician to install it. Before getting here I told the tech he would only have 15 minutes to do the install as I had an appt. that I had to get to. He assured me he thought he could do it. The new one was the same manufacturer, so it was a simple case of pretty much twisting the new one in. He did use some putty and replaced a small PVC pipe which he didn't really need to. Anyway, he did the install within 15-20 minutes. He gave me the estimate, which I thought was rather high, but with the sink torn up I was in no position to stop everything and try to get another plumber out and to see what everyone else was charging. He did give me a $75 discount because I had done some of the work. The total for 15-20 minutes was originally $437-$75=$362.00. I think this is an outrageous amount to charge, it was an easy install. I sent an email to the owner, and of course go no response. So, I called and spoke to the service manager. His reasoning was $437 was expensive, but it covers tech training, vehicles, insurance, office expenses etc. I have no problem with a business making a profit but this is an exorbitant amount to charge for 15-20 minutes of work. Apparently, they have Flat Fees for jobs, but won't give even a hint as to what these are over the phone, so you are in the dark until they arrive at your home, and in an emergency you certainly aren't going to send the tech away. So, while the tech was very nice, and apparently did a fine job this place is very, very expensive.

    Cusick's Plumbing - plumbing - Updated May 2026

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