So my drain decided to throw a tantrum, and my first plumber quoted me $350 just to snake it. Enter…read moreBoothe's Heating, Plumbing & Electric, who swooped in with their "83 or Free" special -- and didn't charge me a dime for the initial visit. Yup, free. Before every appointment, they send a text with the tech's name, photo, and even a little bio including their hobbies. It's like getting a match on a dating app, only this time the person actually shows up and fixes the problem instead of ghosting you. The first visit didn't clear the clog, but the next day another technician came out and patiently explained everything. Both were courteous, on time, and really knew their stuff. And while Yelp loves photos, trust me -- nobody wants to see what was blocking my drain. That's a whole different genre. Bottom line: Boothe's brings personality and professionalism to plumbing. They made an unpleasant situation downright educational and pleasant -- and that's a rare gift.

Exorbitantly expensive, for extremely little work. Ease of booking was 5 star. Expense of…read moreservice... oh my god. I'll YouTube it myself next time. We had a technician come out to put a new EV charger faceplate on an already existing junction box.... 350$ and 150$ for the service call. Thank you for your work, we won't be calling yall again!

I live in northern St Mary's County. I have been a longtime customer of Burch Oil. Years ago I had…read more4 very old heat pumps at the end of their lives. I replaced one per year for 4 years. Bobby from Burch Oil explained everything heat pump to me and helped me make informed choices. (Did anyone else know that Burch Oil installs and works on heat pumps?) One of the 4 ended up being a lemon (by no fault of Burch Oil), and it was a long road to convince the company that makes the heat pumps to replace it. Those at Burch Oil helped in every way they could and eventually it was replaced. Fast forward to nowadays. Another of the heat pumps stopped working at the beginning of this heat wave on Sunday. During every week I am an hour away caring for my elderly mother at her house and can't leave without arranging care for her. Burch Oil responded immediately to my call and worked with me to arrange an appointment the next day that I could be there for. James figured out what was wrong and ordered the part, and told me it is covered by warranty--I didn't even know that, but they keep track. The part arrived the very next day. Then Buddy in dispatching worked with me to arrange a time to install it 24 hours later when I could come home again--they may have been able to install it earlier, but I couldn't come any sooner. What a relief! I'm having my granddaughters at my house this weekend and originally thought there was no way the AC would be working by then, but Burch Oil came through, and everyone I talked to was helpful and friendly and concerned for me. I could never find the words to express how grateful I am for their help, caring and personal business model, and constancy over the years.

Well burchoil just called and left a voicemail, telling us that the estimate is $4000 with a 15…read morepercent discount. Are they serious? Lol. They never addressed how they have been out to our home for the past 3 years, and Never fixed it!!! This year alone they came out 3 times and every time it was a different problem. 1st they said it just needed to b cleaned, that didn't work. They came back out and said it needed a new motor so I paid for that 2. It still didn't work. Then they come back out and say i need a whole new unit. I called to complain and couldn't get a call back. Now months later they have the nerve to call and say $4000 with a 15 percent discount. R they serious? Like I previously said, stay away from these con artists!!!!

I had a problem with the ice maker on my refrigerator and called Matters plumbing. They came out,…read moreand got it working but told me they didn't know how long it would last and told me I needed to order a part and that when it came in I should get a hold of them and they would come put it in. When the part came in, I contacted them and was told they would get back with me. I waited a week and contacted them again only to be told they would get back with me in Another Week. Then was told I should call a "repairman". If they can't work on refrigerators, why did they bother to come work on mine in the first place?? Needless to say I will Never call them for anything. Their communication is lousy.

Great service and pricing! Drew and Paul came over earlier today to remove and install a new water…read moreheater and sump pump. They did a fantastic job and went out of their way to ensure my carpets remained clean, which I did appreciate a lot. However, what I appreciated the most and where Drew went above and beyond is earlier this evening I noticed my upstairs carpet was wet. I ran downstairs and noticed a 8-10" water ring on my ceiling. I called Drew and without hesitation he said he'd be over soon, and walked me through shutting off the main and draining the system. He arrived within 30 minutes and said, "There's no way I can leave you without water overnight." He then immediately started addressing the issue. The immediate response alone shows they truly care about their customers so I highly recommend Drew and Matters Plumbing. Thank you again Drew!

After cancelling a very expensive service contract with SMO, we switched to TN Bowes due to their…read morelow price, pleasant no-pressure customer service, and smaller, home town feel. Had to wait over a month for the 1st visit due to their popularity and COVID precautions, but the wait was worth it. The service pro who visited was professional, courteous, kept the area he worked on super clean, and gave us a strong sense of confidence in his expertise. He was able to answer our questions and took his time to ensure that the systems were running properly and well maintained.

I have two relatively new systems (1 yr 5 months) and I had TN Bowes out for an annual routine…read moremaintenance. Both systems were functioning just fine, EXCEPT for some reason after the technician left the Honeywell Provison Series 8000 thermostat started to malfunction. The next day it just went blank. (Hmmm.....coincidence or causation?....just saying) The technician came back and said the thermostat was defective and he could change it out then and there as he had one ($590) in his truck. I figured it was under warranty so why not and the technician said I would "get my money back, well most of it". RED FLAG - I should have asked for an explanation. So my card was charged for $590. The office just called and said they credited back to my card $343! and they pocketed $247!! (for "shipping and labor"). So be wary and very careful if you have hired them, but if you are not locked into a Maintenance Agreement I suggest you call another HVAC company.

My pipe valve froze and cracked, spilling lots of unwanted water into my basement. One phone call…read moreand two hours later, the plumber removed the valve and totally fixed the problem. Best service ever. A Scientists Cliff resident, Port Republic MD

I can't say enough about Campbell's. Our basement sewage extraction sump system went down over the…read moreweekend and risked flooding our finished basement. I called three different major national/regional plumbers on Sunday night and none of them would come out and I had to schedule one for Monday at 8am. None of them would even give me a quote range over the phone. I called Campbell's in the morning since they are local and had great reviews and explained the situation to them and the work that was needed and they quoted $1300 over the phone. The major regional plumbers showed up and the quote with their "discounts" was $2359. Campbell's was able to come out this afternoon and complete the repair. They were great from start to finish. Jenn was great over the phone, friendly, and extremely helpful. Nick did the work and he was very nice, explained the job, and did a great job with the repair. They've were fantastic and I highly recommend them and will be using them again in the future on all my plumbing needs! Highly recommended, honest, and fair prices!

I was having the smell of oil in my home every day. This was only made worse after the summer…read morecleaning. It turns out that the electrodes were slightly misaligned, causing a small accumulation of oil within my unit. Unfortunately to get to this resolution, it took a 1-star experience. A very unhelpful technician (1-star) came and went in less than 10 minutes, telling me he couldn't smell the odor so I'd "need a second opinion". I called back to SMO for further assistance. Tyrisha Monroe assisted me (5-stars!). Each time I called in, I spoke with Tyrisha. She was extremely courteous, understanding, and helpful. She immediately scheduled a more experienced technician to my case. Within a few hours, Reggie was at my door (5-stars++!). Reginald Morton has serviced our furnace in the past. He is extremely professional, wise in his trade, and a genuinely nice man whom I gladly welcome into my home. Reggie worked hard, trouble shot the issue, explained everything to me, then made sure the entire space was nice and clean before he left. I have always been impressed with Reggie's quality of work and kind demeanor. After today's experience, I requested that he be tagged as my preferred technician (I'm not sure if that's a thing, but I certainly hope it is!) --as long as all you Yelp readers don't start requesting him to the point that he is not available when I need him. ;D Well done SMO, you have two extremely professional employees who care about their work. They deserve your acknowledgement. In this day of so many people being more interested in themselves than their job, this was refreshing.

I couldn't have asked for a better experience. Sham was an absolute joy to work with. She was kind…read moreand considerate in helping me with the account issues. She took her time and answered my questions and resolved my issues. You don't find customer service like this these days.

A great small business. Joe is extremely knowledgeable, clear with recommendations and fair prices…read more I appreciate his responsiveness and the task was done in the time predicted. The service looked immaculate when complete. I highly recommend Joe for your home plumbing and heating.

I am absolutely disappointed with this company. The response and quality is fair but not good…read moreenough to take advantage of customers. To fix a toilet (valve, flapper); less than an hour of labor, the charge was $440. Absurd. Parts were $80. When I asked for a better rate there was no negotiation. Completely astonished that the hourly rate for plumbing services costs more than prestigious defense attorneys. The company should reevaluate it's ethics policies, despite the holidays.

I work for a church and a school and C&C has been great taking care of our plumbing needs. Great…read moreresponse, communications, professional attitude, and workmanship. Thank you C&C.

Once again, I was in need of plumbing service and C&C did an amazing job. They were about to get…read moreparts needed right away and repaired pipe going to water conditioner. area was cleaned after services were complete.

Worked with this company through Smeco. The scheduling and reminder phone calls were so…read moreprofessional and timely. On the day of my home visit, two guys showed on time. I mean they were very prompt.. I was their first appointment of the day and I wasn't even ready for them. :-) They performed maintenance service on both my heating and cooling units and installed a new eco thermostat. They answered all my questions and were super professional with executing their work. I was very pleased and I'd definitely recommend them. They travel throughout the D(M)V area.

From the owner: Over 30 years experience. Veteran owned family operated hvac specialistsread more