So my drain decided to throw a tantrum, and my first plumber quoted me $350 just to snake it. Enter…read moreBoothe's Heating, Plumbing & Electric, who swooped in with their "83 or Free" special -- and didn't charge me a dime for the initial visit. Yup, free. Before every appointment, they send a text with the tech's name, photo, and even a little bio including their hobbies. It's like getting a match on a dating app, only this time the person actually shows up and fixes the problem instead of ghosting you. The first visit didn't clear the clog, but the next day another technician came out and patiently explained everything. Both were courteous, on time, and really knew their stuff. And while Yelp loves photos, trust me -- nobody wants to see what was blocking my drain. That's a whole different genre. Bottom line: Boothe's brings personality and professionalism to plumbing. They made an unpleasant situation downright educational and pleasant -- and that's a rare gift.

if you want to be ripped off , use them. Wayne the owner preys on people who need HVAC help,…read moreespecially US service members.

I live in northern St Mary's County. I have been a longtime customer of Burch Oil. Years ago I had…read more4 very old heat pumps at the end of their lives. I replaced one per year for 4 years. Bobby from Burch Oil explained everything heat pump to me and helped me make informed choices. (Did anyone else know that Burch Oil installs and works on heat pumps?) One of the 4 ended up being a lemon (by no fault of Burch Oil), and it was a long road to convince the company that makes the heat pumps to replace it. Those at Burch Oil helped in every way they could and eventually it was replaced. Fast forward to nowadays. Another of the heat pumps stopped working at the beginning of this heat wave on Sunday. During every week I am an hour away caring for my elderly mother at her house and can't leave without arranging care for her. Burch Oil responded immediately to my call and worked with me to arrange an appointment the next day that I could be there for. James figured out what was wrong and ordered the part, and told me it is covered by warranty--I didn't even know that, but they keep track. The part arrived the very next day. Then Buddy in dispatching worked with me to arrange a time to install it 24 hours later when I could come home again--they may have been able to install it earlier, but I couldn't come any sooner. What a relief! I'm having my granddaughters at my house this weekend and originally thought there was no way the AC would be working by then, but Burch Oil came through, and everyone I talked to was helpful and friendly and concerned for me. I could never find the words to express how grateful I am for their help, caring and personal business model, and constancy over the years.

Well burchoil just called and left a voicemail, telling us that the estimate is $4000 with a 15…read morepercent discount. Are they serious? Lol. They never addressed how they have been out to our home for the past 3 years, and Never fixed it!!! This year alone they came out 3 times and every time it was a different problem. 1st they said it just needed to b cleaned, that didn't work. They came back out and said it needed a new motor so I paid for that 2. It still didn't work. Then they come back out and say i need a whole new unit. I called to complain and couldn't get a call back. Now months later they have the nerve to call and say $4000 with a 15 percent discount. R they serious? Like I previously said, stay away from these con artists!!!!

I have used them twice. The first time I had an outside faucet and on in my garage that needed…read morereplaced. This was due to them leaking when turned on a hose attached. They were able to locate the issue and areas needed within the structure of my home. They had due pipe work due to the issue. They did an amazing job! They were super nice, professional, and knew exactly what needed to be done. Clean-up was perfect too. The second time I needed a toilet replaced due to one that was fixed prior (not be them) was leaking again. Although I had a spare one in a box, I never opened it till the tech came. It was broken... But they made my day... probably year. Even though it started to snow, he went out and got me a new toilet and installed it, all in the same day and in not so good weather. The tech was prompt, professional, cleaned-up amazingly and super nice. I will continue to use Matter's Plumbing in the future whenever a need arises for it. They are wonderful company to do business with in these types of issues.

I had a problem with the ice maker on my refrigerator and called Matters plumbing. They came out,…read moreand got it working but told me they didn't know how long it would last and told me I needed to order a part and that when it came in I should get a hold of them and they would come put it in. When the part came in, I contacted them and was told they would get back with me. I waited a week and contacted them again only to be told they would get back with me in Another Week. Then was told I should call a "repairman". If they can't work on refrigerators, why did they bother to come work on mine in the first place?? Needless to say I will Never call them for anything. Their communication is lousy.

I have two relatively new systems (1 yr 5 months) and I had TN Bowes out for an annual routine…read moremaintenance. Both systems were functioning just fine, EXCEPT for some reason after the technician left the Honeywell Provison Series 8000 thermostat started to malfunction. The next day it just went blank. (Hmmm.....coincidence or causation?....just saying) The technician came back and said the thermostat was defective and he could change it out then and there as he had one ($590) in his truck. I figured it was under warranty so why not and the technician said I would "get my money back, well most of it". RED FLAG - I should have asked for an explanation. So my card was charged for $590. The office just called and said they credited back to my card $343! and they pocketed $247!! (for "shipping and labor"). So be wary and very careful if you have hired them, but if you are not locked into a Maintenance Agreement I suggest you call another HVAC company.

TN Bowes performed all aspects of work professional and at a high quality. I wouldn't hesitate to…read morerecommend to anyone looking for quality HVAC service or installation. From speaking with the office staff to field they were always courteous and focus on customer satisfaction. First time out a year ago to perform some routine service on an old carrier infinity series unit, made some simple repairs and we were up and running in short time. While they were out service tech suggested thinking about replacement in the future as unit was 16 years old. Requested an estimate to replace, Eric came out and did a site survey and provide a proposal to replace unit. Fast forward to year later the unit was under high stress due to prolong heat wave. Eric stuck by the proposal he gave me a year earlier and the crew was out in quick time to replace. Not a typical project as it involved a crane to get condenser unit to the roof of a four story building. The install team were professional and extremely knowledgeable. Performed the work at a high quality level and were done in a day.

I can't say enough about Campbell's. Our basement sewage extraction sump system went down over the…read moreweekend and risked flooding our finished basement. I called three different major national/regional plumbers on Sunday night and none of them would come out and I had to schedule one for Monday at 8am. None of them would even give me a quote range over the phone. I called Campbell's in the morning since they are local and had great reviews and explained the situation to them and the work that was needed and they quoted $1300 over the phone. The major regional plumbers showed up and the quote with their "discounts" was $2359. Campbell's was able to come out this afternoon and complete the repair. They were great from start to finish. Jenn was great over the phone, friendly, and extremely helpful. Nick did the work and he was very nice, explained the job, and did a great job with the repair. They've were fantastic and I highly recommend them and will be using them again in the future on all my plumbing needs! Highly recommended, honest, and fair prices!

My pipe valve froze and cracked, spilling lots of unwanted water into my basement. One phone call…read moreand two hours later, the plumber removed the valve and totally fixed the problem. Best service ever. A Scientists Cliff resident, Port Republic MD

Came home dead of winter from a 4 hour visit to urgent care and was out of oil . House was chilly…read moreand my 7 year old was extremely sick. I put in a call to the 888 number explaining I was switched to automatic delivery but was told I was will call . JESS B. was the representative who assisted me and a LIFE SAVER ! Not only was she compassionate, she was extremely educated on her profession and explained everything perfectly on how to handle it. SMO had brought 10 gallons to pull me through and it only took a few hours for them to arrive ! I was a wreck and She was able to get my tank filled by delivery team in 2 business days and I am eternally grateful for it ! I'm staying with SMO because of her and her Amazing Customer service skills ! Please keep her and never let her go SMO. She truly deserves a raise in my personal opinion and saved you from losing a client . The other ladies were not near as helpful or acknowledging on services, delivery and everything in between. Thanks JESS B. I truly appreciate you !

We were loyal clients for several years. This was before the Griffith acquisition. After that…read morehappened, we have been nothing but miserable dealing with them. It truly is a left hand right hand issue. We have cancelled our service multiple times and they still send a bill to renew. I ended up paying them $100 even though they said in November that everything was fine NOT to pay. Just save yourself the hassle and do not sign up. Note to ones self....they are also $1.50 more per gallon versus Murphy Oil. Just think on a 250 tank fill that is $375 more. I rarely post negative reviews.....but this one had to be done.

A great small business. Joe is extremely knowledgeable, clear with recommendations and fair prices…read more I appreciate his responsiveness and the task was done in the time predicted. The service looked immaculate when complete. I highly recommend Joe for your home plumbing and heating.

I am absolutely disappointed with this company. The response and quality is fair but not good…read moreenough to take advantage of customers. To fix a toilet (valve, flapper); less than an hour of labor, the charge was $440. Absurd. Parts were $80. When I asked for a better rate there was no negotiation. Completely astonished that the hourly rate for plumbing services costs more than prestigious defense attorneys. The company should reevaluate it's ethics policies, despite the holidays.

I work for a church and a school and C&C has been great taking care of our plumbing needs. Great…read moreresponse, communications, professional attitude, and workmanship. Thank you C&C.

Once again, I was in need of plumbing service and C&C did an amazing job. They were about to get…read moreparts needed right away and repaired pipe going to water conditioner. area was cleaned after services were complete.

Worked with this company through Smeco. The scheduling and reminder phone calls were so…read moreprofessional and timely. On the day of my home visit, two guys showed on time. I mean they were very prompt.. I was their first appointment of the day and I wasn't even ready for them. :-) They performed maintenance service on both my heating and cooling units and installed a new eco thermostat. They answered all my questions and were super professional with executing their work. I was very pleased and I'd definitely recommend them. They travel throughout the D(M)V area.

From the owner: Over 30 years experience. Veteran owned family operated hvac specialistsread more