Too expensive. They charged us for 5.5 hours when we actually dug out the 16 foot ditch and…read morerecovered the 16 ft ditch. It taught me to never have anything worked on without being there to time the work.

Prompt, courteous, and professional. Got me in for an appointment the next day. Called with a ten…read moreminute window for appointment (no waiting around all day). Fixed the issue with the least invasive solution and didn't leave a mess behind. 100% would recommend and will use in the future.

Maston's responded immediately to our need. Konnor was a delight to work with and laid out clear…read moreoptions to resolve our issue. He is highly skilled, took time to answer all our questions, and is a definite asset to this company. We give Konnor 5 stars and wholeheartedly recommend Maston's.

Maston's Plumbing & Drain troubleshot our plumbing system with a camera and discovered it was…read morealmost completely clogged; they also found out the backflow preventer installed on our 20-year-old house was not up to plumbing code and needed to be replaced; this was most likely the reason our plumbing line was clogged. We scheduled service for the next day, and they spent hours digging up hard clay soil to replace the backflow preventer. After the new backflow preventer was installed, they proceeded to hydro jet our main sewer line from the ground and through a roof vent until it was completely clean. This plumbing company does not stop until they finish the job, they are a top-tier professional plumbing company that I would highly recommend to anyone who needs plumbing work done. Kudos to Maston's Plumbing for a job well done! Best Regards, Darin & Cindi Wolff Broken Arrow, OK.

Clogged kitchen sink was kicking my butt so I booked an appointment on their website and crossed my…read morefingers. Plumber was professional and explained everything he was doing, why he was doing it, and even suggested ways we could treat our drains in the future. Thanks for great assist!

I've had such great experiences with Gilded Plumbing that I just had to use them again, and this…read moretime, I needed a jetting service too. I called on Monday, and Zack was out by Tuesday for a consult--then by Thursday, the jetting service was completed. Talk about fast! Zack is always punctual, super knowledgeable, and really knows how to diagnose a problem quickly. He's also incredibly kind and takes the time to explain what's going on and how he'll fix it. His efficiency is impressive, and everything was handled smoothly. Huge thanks to Zack and the whole Gilded Plumbing team! I highly recommend them to anyone needing plumbing help and will definitely keep calling them!

This is a follow-up to a review I posted recently. The company got back in touch with me (after…read moreseeing the review). We discussed what happened, how my concerns fell through the cracks, and what the company was doing to avoid that happening again in the future. They also reconsidered my request for a refund. Overall, I was very pleased with Advantage's follow up. How things initially happened was really frustrating. That said, I'm pleased to update my review to indicate that they did make things right again.

The following is an email that I sent to two different email addresses for Advantage. The original…read morecompany has now changed hands and you can't call and talk to someone in the Stillwater office. Every call is sent to a call center in Tulsa. "Just a couple of comments about what was done yesterday. (August 10th 2026) When they got here I explained that I know I have an issue down the line with tree roots. And that the last gentleman (Shannon) who came out about 2 & 1/2 years ago ran the auger down the line. (I believe it had some type of blades at the end which CUT the roots out.) He made several passes down the line, spending several minutes in the area where the roots were. It stayed clear until now. You should be able to look up the history of my account and see exactly when that happened. This time they just ran the enlarged spring down the line and pushed through the roots an 30'8" (4:22 minutes in the video) then there was another cluster of roots at 55'5" (10:01 minutes in the video) that was gone through, but not cleared out. After running the camera down the line they never attempted to auger the line again to clear out those two sections to completely clear out the roots that were in the line. It became an issue of completely replacing the whole line or those sections of the line. So reviewing the video you can see there is still going to be an obstruction because the roots were never cleared out, It felt like the whole thought process became to replace the whole line instead of clearing out the roots in the line. Because there are still roots in the line. And I was told that if I don't decide on a replacement line then I would have to pay full price if they had to come back and clear another clog, which he said could happen at any time. (Since the line was not completely cleared out of the roots as viewed by the video.) I've been a faithful customer of this locally owned HVAC/PLUMBING company before it was bought by Advantage decades ago. I feel that there should be consideration for that loyalty. Sincerely, a long time customer of Western Mechanical/Advantage Heat and Air and Plumbing." I never got a response from ANYONE within this newly acquired company, which is very disturbing. Not even an AI reply. I have since gotten a couple other estimates from other locally owned companies which were significantly lower in price than what was being pushed on me by the guy who was here. His remedy was a loan process at 6.99% for 120-180 MONTHS. I have always had the mindset that I will be loyal to a local company that has been to my house for any issues that I have had. I even purchased my Heat and Air unit from Advantage in March of 2025, from the original owner. I can no longer be that loyal customer because this experience was less than a ONE STAR review. My advice to anyone having a plumbing or air conditioning issue, don't use this new company that bought Advantage. The prices are astronomical compared to the other places that came to my house and gave me an estimate to completely replace the sewer line from my house to the main city line.

Matt and Chris came out and did a fantastic job. We could not be more happy with the work that was…read moredone--clean, very professional. We enjoyed having them work here. This work was for a total re-pipe with full home filtration.

Matt came out and was absolutely amazing!!! He was polite and knowledgeable. He made this nightmare…read moreprocess bearable. I would recommend 1-Tom-Plumber to everyone.

We just had our HVAC unit upgraded and we are thrilled with it. The two teams that did the install…read morewere courteous and professional. They had to deal with very tight spaces and didn't miss a beat. I was very impressed. Special shout out to Gabriel Perdon. His knowledge and professionalism was the reason we chose to buy from Airco. Great job everyone!!

Worst company ever. My air conditioner broke in 100 degree weather. It took 3 days for someone to…read morecome out only to be told that they could not find anything wrong. They came out three times over two weeks. Finally they ordered a part. I was told that it would take 5 days for it to arrive. At the end of the five days I was told that there was an issue with ordering the part and that it would take another five days to get it. Meanwhile I have been without air conditioning for 2 weeks and I am looking at 3 weeks before this gets resolved for an issue that is under warranty. Poor customer service

Mike was amazing! We had him out to snake a line and he did a great job. He was efficient, honest,…read morereasonable, and informative. He even told me before he started that the last plumber's work should still be under warranty, but I hired him anyway because I wasn't pleased with the work ethic from the last guy. You don't see that kind of integrity much anymore. Highly recommend!

Mike is a great plumber, he has done several projects for me and is outstanding and honest!! you…read morewill not find anyone else out there that is honest! Mike will just tell you whats going on how much it will be and even try to save you some money. After my experience with other plumbers it is just refreshing to find someone hard working, on time and professional. He is added to my team. There is not enough starts to grade him because he surpassed a 5 star review. pricing is definitely a great value. excellent!!