I am beyond grateful and have much peace of mind that my home insurance and car insurance is under…read moreJohn VanGennep. He truly looks to the best interest of the insured. My entire family is now with him as their agent. He is thorough, attention to detail is precise and truly looks out for the client. I haven't had the best previous experience with insurance companies but through John's expertise and care, I can finally say that there are professional and great agents out there. He is one of a kind.

Very disappointed with the service through this Country Office. Does not explain or make good…read moresuggestions on insurance needs. When I asked for a quote I got an internal document that was difficult to interpret. When I e-mailed back for clarification I received no reply. Moving on.

I am in the Process of switching to Erik Nelson from a very incompetent State Farm office but don't…read moreworry, I won't mention Laura Barrett's name lol. Anyway, Erik's staff spent a long time on the phone with me answering my questions, much of which was done after their office hours. They also sent me a confirming email almost immediately after our call had ended. In addition, they even found at least one error with my policy, even before officially becoming my agent. In addition, I also received a welcome email from Erik the following day which included even more information regarding some of my questions that I asked his staff on the previous day. If this is any indication of the kind of service and professionalism that Erik Nelson's office regularly provides, I am very confident that I made the right choice.

I have been a customer since I was 16. I joined my parents policy. My dad has been a customer for…read more57 years. At this point I have been a customer for 27 years. I have owned a home for the past 18 years and in these 27 years I have filed 5 claims. 1 car claim about 2 years ago (I hit a curb in the winter) and 4 roof claims. State Farm has denied all the roof claims and never paid out a penny on any of them. So why is my homeowners insurance being dropped. I should have dropped you in 2018 when every house around me got new roofs after those microburst tornados we had and State Farm said mine wasn't bad enough. How is it possible that the two houses behind mine and the house on the right and two houses on the left and three houses across the street needed new roofs but not mine. At this rate I might as well take all my policies elsewhere. Longevity and loyalty mean nothing to this company.

Very prompt and courteous service, knowledgable and helpful. Looking forward to working with in the…read morefuture.

I had a great experience with this agency. After getting poor service from another company, I…read moredecided to go back to State Farm and this agency had good reviews on Yelp. I worked with Jonatan, and I couldn't be more pleased. He was very efficient (I bought condo and auto insurance in less than 1 hr), but also personable and pleasant to talk to. Plus I saved almost $1300 on the 2 policies.

Arley is truly wonderful at what she does. She's very caring, understanding, and genuinely takes…read morethe time to make sure her customers feel taken care of. You can tell she really cares about the people she works with and treats her customers like family. If you're looking for an agent who actually cares about you and not just the business, I would definitely recommend Arley!

I am writing this to warn the public about ARLEY BLAIR especially elderly consumers, about the…read moredangerous and predatory behavior of an agent at this office. We have been forced to hire an attorney and file a formal restraining order against her today due to her unhinged, illegal actions .Our experience includes: Fraudulent Billing & Discrepancies: She claimed our policy was canceled on July 31st, yet we were still billed for two premium payments on the 3rd and 11th.False Claims Denial: She falsely denied a legitimate claim and has repeatedly lied about a non-existent claim in May, despite our policy being fully active. She is acting well outside her licensing, which is strictly for a sales agent, not a claims adjuster. Severe Elder Harassment: She has repeatedly harassed, called, and terrified my 71-year-old mother, who is a two-time stroke survivor, claiming she visited our property in May. Our security cameras prove she was never there. Weaponizing Law Enforcement: After explicitly instructing her in writing to cease all contact and communicate only through our attorney, she deliberately ignored the request. Instead, she weaponized the Hobart Police Department to perform a fraudulent "welfare check" on us to continue her harassment.This individual is a liability, cannot produce required legal disclosures, and is actively targeting a vulnerable senior citizen. If you have elderly parents, keep them far away from this agent. Corporate compliance, the state insurance commissioner, and law enforcement have been notified. THIS WOMAN NEEDS PSYCHIATRIC HELP AND AS 2 RNS WE ARE MORE THAN QUALIFIED TO MAKE THAT ASSESSMENT.

Anna is as good as it gets. Her and her assistant Wendy are professional but fun to deal with. Very…read moreknowledgeable about insurance. I feel confident trusting my insurance with them.

Everytime I have had to do anything with my insurance Mark Moylans office has never failed me. I…read morehad a water pipe break and they made the claims process go as smoothly as possible. Anytime I have a issue or need it is handled right away.

Mark and his office are excellent insurance agency to deal with. Ive been a client now for about 8…read moreyears and have never had a bad interaction. Ive actually moved all my personal and business insurance to him now. Whether getting quotes or calling with policy questions I always have someone available anytime I have called and they are always personable and professional. At one point I had a major business claim and contacted Mark personally, even though it was handed off to corporate State Farm he stayed in contact with me (off normal hours) to make sure we were ok and getting the support we needed at that stressful time. Great Agent, GREAT guy to know when you have insurance needs!

Matt is a solid individual- responsive, dependable and he listens. He's patient, a true steady…read morehand. I refer him to my first time home buyers, I trust him.

I tend to compare insurance rates every year. Grant insurance group and specifically Matt is the…read morefirst honest insurance agent I have come across. Many other insurance agents just try to beat my rate by dropping coverages. Matt was very honest and up front in my conversations with him, he explained the coverages I had and told me that my coverages and rates were better where they were. Then when I saw a rate increase from my previous company Matt was able to get me better coverage for less money with one of the companies he partners with. I highly recommend reaching out to Matt!

I am so grateful for Phyllis Hyde, my health broker, at TWP Financial!…read moreWithin the last 6 months, I had a cycling accident that I didn't get checked out right away. I let Phyllis know of this, and we were off to the races to find proper health coverage! She was so patient to walk me through multiple health plans that fit my budget and lifestyle! Also, Phyllis used a computer program that allowed me to see actions from her computer, to make it easier for me to understand things on my end. I will definetely consult with her in the future! Thanks again!!! Sincerely, Cameron Whitney

My best experience so far with an insurance broker. Phyllis Hyde was patience, knowledgeable, and…read morehelp me select the best option based on my needs and personal situation. I would totally recommend her to my family, I actually already did.