After being a customer for over a decade I always know that any questions or concerns are addressed…read moreand resolved in a timely and professional manner

I recently had a review of our homeowners insurance with Drew. He told me we hadn't had a review…read morelike this in 20 years (predates Drew as our agent). In the intervening time, the bill just kept getting higher and higher, so Drew did an analysis of our home and property by phone. He saved us at least $300 dollars! I'm very satisfied with Drew's service and knowledge of the insurance business. He's also got an ace-in-the-hole in his office manager, Guadalupe, who is also very knowledgeable and responsive. Pat M

I requested a quote for SPECIFIC insurance through the amfam website and it got transmitted to this…read moreguy. He emailed asking what insurance I was looking for, I responded, then nothing. I requested again through the amfam website and again it got transmitted to this guy. Nothing. This guy is a FLAKE! The rest of my insurance was eventually going to come into play, so it is good I found this out now.

This office doesn't care. They just don't. I had been a client for over 5 years. I have always paid…read moreon time, and even got a home owner's insurance policy through here. I noticed a slight discrepancy in the wording on the latest bill. I emailed. I called. I left messages. I emailed Jackie personally. No response. If the office can't be bothered to answer me on a small question, what will happen in an emergency? The buck stops at the person who's name appears on this office. I went to another State Farm agent, and was welcomed by phone that AFTERNOON. Do yourself a favor. Go somewhere else.

This review is for the La Grange, IL office. Do NOT go there, ever! Never been through anything…read morelike this before, ever, just for liability insurance on my second car. They extorted money from me, a disabled senior citizen. It has been over 2 months and things still are not right. I kept getting email bills, when I already paid in full. Then received another bill for a different amount via text message. They made me pay twice for THEIR mistake! Most INCOMPETENT people I have ever met. In my day, when in business, you make a mistake, you fix it no matter the cost. No accountability here. They SHOULD NOT be in business! They still owe me $119.83

I have been with Kathy for 40 years!!!! Service is always outstanding whether it's a cracked…read morewindshield or a major accident. Coverage includes auto and Home.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: IL-2163745

I've had country financial for years and by far this past year has been the worst. I had the best…read moreagent by the name of mike that worked out of the countryside location and he left the company. I randomly get a letter in the mail telling me who my new rep would be. Behold Mr. David Jara whom I've never actually spoken to a day in my life. He's not personable and his office does shady things to be quite honest. Had a 2 car policy at one point. Dropped one car and magically my deductible goes from 500 to 1000 only to figure it out once I got into a hit and run. No one in the office could tell me why it mysteriously changed. Only to tell me it was requested via fax but no one can tell me who the fax came from! They say no worries ma'am we can fix it and every time I look online the deductible still reflects $1000! I never requested a change! 3 months after I found out still nothing! I've requested for my agent to be changed because every time I reach out to him/his office I get no help-resolution. I use to brag about country financial now I'm just over it. I'm ready to take my business elsewhere. If I could give this review no stars I would!

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.

They got me coverage quick and they were so easy to work with! Thanks for the auto and life…read moreinsurance. I will be recommending to all of my friends and family. :)

If you're looking for a very personable agent to help you navigate the world of insurance this is…read moreyour guy. Leaves no stone left unturned and always there to help with all of your insurance needs.

This is the same agency that was on Maple Street in Lagrange Park for years. All the people that…read moreare here are just great and will help you with any/all insurance needs. I have all my insurance coverage through this office and some investments here too. The agency Sandra Simon-Nichols is an awesome person let alone a great agent. Her staff have lot of knowledge and Sandra is very knowledgeable for most insurance needs or she will get the answer for you. That is an additional reason to buy insurances here as Sandra recommends only what you need and does not over sell your needs. Thank you again Sandra and keep up the great job!!!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I enjoy working with & informing customers about their insurance and see that it is tailored to their specific needs.

Michelle is amazing!! Great service. I came in as a walk in and was serviced immediately. I would…read morerecommend State Farm to everyone.

Marco Granja is the absolute BEST!!! I have been doing…read morebusiness with them for years. They are all very knowledgeable and so polite. They have excellent customer service and I must say they have helped me out many times when I've been in a bind and in a time crunch in such an efficient and timely manner. I recommend them to all my friends and family that's for sure! Thank you!