My best experience so far with an insurance broker. Phyllis Hyde was patience, knowledgeable, and help me select the best option based on my needs and personal situation. I would totally recommend her to my family, I actually already did. read more

I am so grateful for Phyllis Hyde, my health broker, at TWP Financial! Within the last 6 months, I had a cycling accident that I didn't get checked out right away. I let Phyllis know of this, and we were off to the races to find proper health coverage! She was so patient to walk me through multiple health plans that fit my budget and lifestyle! Also, Phyllis used a computer program that allowed me to see actions from her computer, to make it easier for me to understand things on my end. I will definetely consult with her in the future! Thanks again!!! Sincerely, Cameron Whitney read more

Tim, Phyllis & Iazir are the best! They have helped me through some pretty tough times when I needed just the right insurance for a surgery I was about to undergo. I honestly think there is nothing they can not handle! I am so grateful to have found people like them. It helps me feel safe and taken care of in this big city of Los Angeles! read more

I've been searching for an insurance agent with integrity. You might think that is easy to find, however the older you get the more you become aware of agents just looking at you as a "number" and a way to make a commission and then as quickly as possible move on to the next "customer ". Recently I had an unusual and extremely pleasant experience with Timothy Peterson whom I was unable to meet with in person, but spoke with by phone because of Covid-19. He treated me as someone he knew well, cared about and sincerely wanted to find the best for me. He never rushed me and was very thorough with comparisons and talking with me until I understood. This is the frosting on the cake- what he found for me was hundreds less than the info I received from someone I'd been using for years! Even with that, he was SO honest that he said that these estimates (from everyone - when it comes to a medical drug program) are estimates and that the actual number comes from the pharmacy! Timothy is one of the rare and refreshing people whose integrity is clearly real. What a remarkable "find" today- especially today.... I found him because of his ratings- and after experiencing his help, efficiency and ethics, I couldn't agree more. Outstanding!!! read more

Tim is amazing and his firm is second to none when it comes to customer service. I highly recommend this business for your insurance needs; they are very knowledgeable and personable which makes the entire process of signing up for insurance hassle-free. read more

Tim Peterson has provided the BEST service I have ever experienced. My wife and I have been clients for over 10 years and are beyond happy with our experience. Tim has made navigating the complicated health insurance market seem easy. I recommend Tim to everyone I meet looking to find healthcare. He is a professional in every aspect of the word. Thank you Tim! read more

Let me start by saying, I've been through the health insurance loop. Prior to Obamacare I had applied to Blue Shield, Anthem Blue Cross, Aetna, Cigna, and Kaiser, allll denied. Preexisting conditions, and a High Risk Patient; lovely, those are the exact words you want to be applied to yourself, but I digress. Tim was amazing. We looked at healthcare options for not only me, but also my brother (who was too lazy to come). We compared different options; is it better to go as a family with my dad, or it better to go alone since I don't make very much money. In the end we figured out that I qualify for Medi-Cal now. YAYYYY insurance, I'm so happy. Even though I had to apply via the Covered California website by myself, Tim was very helpful and knowledgeable. And did I mention his services are free? I almost feel bad when leaving, like man I hope they are paying this guy well because he was awesome. His demeanor was very calm and soothing, not the in your face salesman trying to make commission, but just a caring individual trying to genuinely help. I liked him exceedingly. read more

I really appreciated the personal touch that Tim provided for us! We were researching life insurance for my partner and I and it's really helpful to have someone who was able and willing to take the time to answer all my questions and explain the ins and outs of the insurance world. Working with him was really easy and I especially appreciated being able to make appointments with him online :-) in the end we received a quote which was most competitive on the market and we are incredibly happy with the product we purchased through Tim. read more

This review is long overdue. Tim Peterson and his business partner, Phyllis, are incredible. I've had the opportunity to use Tim's services to help choose the right insurance plans a few times when my husband was laid off or changed jobs, and Tim's help navigating all aspects of insurance under a variety of circumstances has been a lifesaver to me at stressful times in our lives. I'm a thorough person, and insurance is so confusing. Tim makes it so much easier to navigate, he explains things well, he knows all the plans and medical groups in the LA area (and he may know all of So Cal and the US for all I know). TWP Financial has been an incredible resource, and I'm incredibly grateful for him. He's a great person, and I completely trust him. I've worked with Phyllis once, and she's great, too. They're no b.s., patient, and I can't say enough wonderful things. I actually feel emotional writing this he's helped us so much. read more

Tim Peterson has been amazingly helpful with everything from signing up for health coverage and choosing health plans to financial planning. He is unbelievably knowledgeable about all things financial. I have recommended him to friends and they all feel the same way. A true gem. read more

Tim and Phyllis are the best! I have got to be one of the worst clients: Changing health plans often, being indecisive, wanting to compare yet another plan, dropping plans ... wow, the ease and non-judgement of Phyllis has been great! She is patient, thorough, takes the time to walk you through the entire application process (if you want that), follows up in a timely and never pushy way with an all around result of leaving you confident and comfortable with your final health plan choice. Take Away: Great guidance, Thorough Options and Patience! read more

I highly recommend TWP Financial services for insurance plans. The past two years Tim Peterson has shown me plans that provided me all the services I need while keeping costs down. He explains the plan's benefits and limitations and patiently answers any questions I have about the plan. Clearly, Tim has done his homework thoroughly learning insurance programs and policies. Based on my experience, I have referred others to TWP Financial and will continue to do so. read more

Everyone at TWP Financial are great. The owner Tom has guided me some but mainly Phyllis Hyde has helped me review and obtain the best medical insurance for me for years now. I have numerous medical issues and countless medications that I am on so I am a complicated case to handle. But, every year she takes the time to completely review everything to help me make the best cost effective choice for me. I couldn't be happier and have referred numerous friends to Phyllis and Tim over the years and will continue to do so. read more

My husband and I have been working with Tim and Phyllis for over 7 years and have had the best experience possible. They both are incredibly knowledgeable and are always up-to-date with the never ending changes in the health insurance industry. Couldn't be happier with their service. read more

Not only do I trust Phyliss and Tim 100%, I send my clients to them. They are the best at what they do and I feel they always have the best interest of their clients first and foremost in their minds and their transactions. You can't go wrong working with them. read more

This review is way, way, overdue. I run a small business so I don't have time to sit down and run through the myriad of plans and what they entail. Phyllis has helped me year after year figure out what coverage is best for my family's needs. She always is up to date on the different plans and how they differ from one another. Better yet, when Blue Shield overbilled me, Phyllis was able to call and get it resolved saving me countless hours. Throughout the year any time I have a question Phyllis always gets back to me right away. I'm so glad Phyllis has been able to help our family. I have recommended her and TWP financial to friends and family as well!! read more

If everything in life were so easy! My experience in signing up for supplemental insurance with Phyllis was everything that one would hope for. Her in depth knowledge of the insurance industry and patience in explaining my options melted away all the stress that normally accompanies trying to figure out something that one knows nothing about. Everyone at their office is so welcoming as well that I came away very happy. Thank you so much! read more

Searching for insurance is not the most exciting thing in the world, and I look at the insurance industry as a whole with a great deal of skepticism to begin with. I was actually in the market for life insurance when I was introduced to Tim and he made what's a generally unpleasant experience downright bearable. The thing with most insurance is that it's strictly a numbers game. They want more suckers to sign up, so they can sell more policies, and gain more commission. Then they like to find any and every excuse in the book not to pay up when you actually need them. At least with Tim, it never feels that way. He doesn't give you the hard sell. He examines all the options first based on what you're looking for, then presents them to you. No pressure, just the facts. If you like what he's selling, go ahead and sign up. If it's not what you're looking for, no hard feelings. Tim's a really nice guy and he just wants to get you the best deal available. When it comes to the nauseating process of buying insurance, can you really ask for anything more? I did end up getting life insurance through Tim. Medical too. Along with long-term healthcare for my mother should she need it in her later years. Hopefully, I'll never need any of them. Tim assures me there'll only be a minimal amount of attempted weaseling out of paying up by the carriers if I do, and you know what? I may actually believe him. read more

Tim Peterson assisted me in arranging for my medical cover before I moved to the Stated. I was not familiar with US system, and he provided me with any necessary information and gave me a genuine advice to make the best choice, in light of my needs. He performed this task timely and efficiently and, despite of the time difference (since I was still in Europe), he was always available to answer my questions and solve any issues. I am very grateful for the help he gave me and I strongly recommend Tim to anyone who needs assistance to set up an insurance plan. read more

I had lost all hope of finding an affordable health insurance option after being denied by providers and quoted ungodly rates for premiums based on my pre-existing condition. Through a twist of fate, I was lucky enough to be put in touch with TWP Insurance. Phyllis went ABOVE AND BEYOND to help me obtain an insurance plan - something that I never would have been able to do on my own. I'm grateful beyond belief for her help, and for putting my mind at ease during such a nightmarish process. Again, THANK YOU PHYLLIS! read more

I am an insurance representative for Cigna. I work with Tim, who is a very knowledgeable and professional agent. He understands the products and shares the differences between plans. This is important to help people understand that different health plans meet different financial and health needs of the customer. So, if you are confused about what plan might be best for you, call him up and he will help you. read more

My family and I needed help with choosing the best healthcare plan through Covered California. Not only did Tim find a great plan and significant government subsidy for my family, he made the application simple, EASY and PAINLESS. If we didn't have Tim's help, this process would have been a complete nightmare. Thirty minutes ago we weren't covered and now we are. Thanks again Tim and TWP! read more

Tim is my insurance agent and he should be everyones! He knows what he's talking about and if he doesn't then he researches it until he can give you the right information. He's like the Boy Scout of Insurance: trustworthy, loyal, friendly, courteous, kind, cheerful, thrifty, and I assume he's brave, clean and reverent. And, he costs you nothing!! So what are you waiting for, give him a call and see why "He's got your back!" read more

Tim walked me through the entire process of getting new health insurance as a new resident to California. The first time we spoke I told Tim that I thought I had Cobra, he suggested I look into it before buying another plan. I did still have coverage, so Tim said call me when you're ready and we'll make it happen. Right there I knew I was dealing with someone looking out for my best interest, not just trying to make lots of money from signing me onto a new plan. The second time I called it was months later to shop for a new insurance. Tim asked lots of great questions to match my new insurer to my needs. We found an incredibly affordable plan with excellent benefits. Since than I have recommended Tim to almost all my friends that don't have insurance. I love knowing that I can trust my health and wallet to Tim's suggestions and expert ideas. Thanks Tim! read more

Tim is a true professional who has given us invaluable advice on health and dental insurance for our small business. He is very knowledgeable on all aspect of insurance and tailored our plans to suit our budget and needs. He's honest, straightforward and has gone out of his way to communicate to the insurance companies on our behalf thus saving us a lot of time. Give him a call and make him your insurance agent. read more

Phyllis and Tim run a boutique quality insurance and financial planning business that provides the same top drawer service to ordinary, not at all wealthy people like me that they offer their very wealthy clients. I've known them both for years and can testify that their integrity is absolute. They are not only professional and knowledgeable; they are also truly warm people who treat everyone with care and respect. Yeah, there really are people like that in this world! read more

highly recommended . Every time I called and had a question, they replied and guid me. Thanks to Phylis and tim I am now insured.

I never knew it was possible to love your health insurance, but thanks to Phyllis I do! I had an awful experience using Covered California last year, and I was at my wits end dealing with them. I reached out to several agents during open enrollment, and Phyllis was the only agent who followed through for me. She listened to all of my frustrations of Covered California, and she helped pick an insurance company that would meet all my needs. Now that I have been using them, they have been super easy to use, and I haven't had any issues with billing. I think Phyllis truly wants everyone she works with to have the best coverage that works for them. I look forward to working with her again for all of my insurance needs! I highly recommend her! read more

I've received my Keiser plan in a week. Thanks to Phyllis from TWP insurance, who helped me along the way with the application process and answered my questions promptly. She is very professional and tech savvy, I love that about her. No papers, no mess, everything was handled online, just the way I like it. I definitely recommend to use TWP insurance. read more

With the careful guidance of Tim and Phyllis, my husband & I signed up for long-term care insurance--we are so relieved! This policy is so important..we wish we would have signed up sooner. We are excited about reviewing Tim's financial services recommendations as well:-) We have 100% trust in TWP insurance--they do business the old fashioned way: impeccable service and the highest-level of professionalism. read more

Phyllis Hyde is the best! She helped me get insurance two years ago all via e-mail. I found TWP Insurance through a company called WRS. I needed insurance again before January 2014, and I met with Phyllis a few weeks ago in person finally. She was so awesome and fun to work with. She is personable, patient, thorough and explains things well. We managed to find a plan that worked for me through Covered California. She also recommended an acupuncture business to me that has been working out GREAT! Who said insurance appointments aren't fun? Phyllis made the insurance process incredibly simple and enjoyable. I recommend TWP to anyone! read more

I HIGHLY recommend TWP Insurance/Financial. I have known Tim for over 5 years and he is the most honest, professional and knowledgable business man I know. He just saved me an additional $25.00 per month on my health insurance. I do not hesitate to refer him to all my associates, friends and family. Thanks Tim!! -Todd Dwyer read more

I was referred here by a BH lawyer friend who said they are the best. The meeting I had with Phyllis exceeded my already high expectations. She knew her stuff, but also paid careful attention to my unique situations as self-employed single mom and was supportive, understanding and clear in what felt like the best recommendations I would find. Didn't expect to be smiling all day after an insurance meeting! read more

tim has helped me with health insurance for more than 10 years. he is extremely thorough & has found policies that meet the specific needs of my family. as the needs have shifted over time he has been very adept in finding the correct policy and exploring the various costs and options effectively. he clearly explains the various choices and provides detailed information as necessary. read more

The consultants at TWP really have taken care these past 3 years I have been advised by them to customize their advice not only to my financial status but also my career plans, my age and general plans for the future. They've been known to come back to me after one discussion because something had been on their mind about my circumstance which resulted in them advising me slightly differently in the end. They are thinking about what's best for their clients between consults - a wonderful thing! read more

Tim and TWP insurance have been very helpful for my small business. Our staff size goes up and down and Tim and his staff are always there to provide great service and advice. read more

I was referred to this amazing agency through a very dear friend of mine. I was in dire need of healthcare coverage and Phyllis Hyde found me the most amazing PPO thru Covered CA. Phyllis was so patient, friendly and professional through the entire process, and I was so grateful that she was able to assist me. Thank you so much, Phyllis, you're a lifesaver!!! read more

I have used the services of many insurance brokers over the past 15 years, and without a doubt, TWP Financial is the best insurance broker I have ever worked with. TWP Financial has been a tremendous help to me during the past 4 years as I have navigated the tricky health insurance market both pre and post- Universal Health Care. I recommend this broker without reservation to anyone who is looking for help with either individual or group health insurance. Both Tim and Phyllis will handle your insurance needs with great care and professionalism. Additionally, they have consistently demonstrated a very high degree of attentiveness and responsiveness to my very time-sensitive requests - once turning around a proposal and application in 24 hours! If you are looking for "Four Seasons" level of service combined with a broker that is incredibly knowledgeable and experienced in this industry, do yourself a favor and call TWP Financial. I should add that I rarely write reviews on Yelp, but in this case, I wanted to reward an excellent business for its outstanding service. read more

I have used TWP services for over 5 years. They are knowledgable, efficient and extremely well versed in all the different health insurance companies. I wouldn't make a health insurance decision without first consulting them. I highly recommend them! read more

Tim is the best. He truly cares about your needs and does what is best for his client. I recommend him highly to any one who wants to get the best possible health insurance for their particular needs in this time of uncertainty. read more