Very prompt and courteous service, knowledgable and helpful. Looking forward to working with in the…read morefuture.

I had a great experience with this agency. After getting poor service from another company, I…read moredecided to go back to State Farm and this agency had good reviews on Yelp. I worked with Jonatan, and I couldn't be more pleased. He was very efficient (I bought condo and auto insurance in less than 1 hr), but also personable and pleasant to talk to. Plus I saved almost $1300 on the 2 policies.

I have been using Kane insurance for several years now. Jill Andree has been servicing all my…read morepolices which includes workers compensation, General Liability, property insurance polices and etc. She has been very diligent, attentive and provides excellent customer service especially when I need certificates or quoting my renewal polies. I highly recommend calling and asking for Jill.

AAA Car Care is a complete joke. I brought my car in for a repair; paid good money, and drove away…read morewith exact same problem. I was driving on the expressway when all of a sudden my car shut off; a big semi truck was heading my way and didn't see me. Luckily, the semi truck swerved but it could've caused me and many others to be in serious danger. THEY KNOWINGLY SENT MY CAR HOME WITH THE SAME ISSUE. If you were to tell me they just sit around all day instead of working on your car I would believe you 100%. This company is a complete joke. Don't waste your time or money.

No one enjoys having an accident in their home, car, etc., but when you do have one, having someone…read moreon your side to walk you through it and to help when needed is VERY important. Karen Ayers is a great agent, with a great staff, that works to assist you in getting the right coverage, and is there to help you through your claim. We recently had a pipe burst in our kitchen, and we ran into a snag with our claim. All it took was for me to update Kristina and Karen, and Karen was making calls and sending emails. The claim is coming to a good closure, and we cannot thank Karen and Kristina enough for all of their help. If you are looking for a State Farm Agent, Karen is that agent for you. Thanks Karen and Kristina!!

I've lived in Edgewater for 40 years, and Karen Ayers is widely respected here--not just for her…read morebusiness, but for how she supports our community's diversity. I have been a client of hers for 25 years, and she is truly the best in the business. We started with a basic renter's policy and, as life progressed, Karen handled everything from our auto insurance to our homeowners and landlord liability once we purchased our apartment building. As a landlord, I require my tenants to carry renters' insurance; it is so affordable for the safety it provides. While I don't mandate that they use Karen, I've never had a tenant decline her services when I suggest her office. For many, it's their first time dealing with insurance, which can be overwhelming. Karen provides me with professional "getting started" packets for prospective tenants, and the feedback I receive is that the info is very helpful during the stress of moving. She makes the process easy to understand as they begin their journey toward financial safety. On the rare occasion we've had to file a claim, Karen's office provides true "white glove" treatment, taking the stress out of the situation and handling every detail with care. Whether you are a first-time renter or a long-time property owner, you won't find better service across the Chicago north neighborhoods. I also want to give a huge shout-out to her AMAZING staff. They are the reason this is a worry-free business. Their communication is incredibly proactive; I never have to follow up because they are always the ones reaching out to me first. It is their dedication and attention to detail that truly sets this agency apart. On a personal note, Karen and her team are just so very kind. In stressful situations, such as when you need to file a claim, kindness combined with top-level communication is the best thing a person could ask for. Thank you, Karen, for your dedication and for your wonderful staff.

I have been with Lakeview insurance Agency for more than 20 years and the experience has been…read morefantastic. Linda Richard's provides excellent customer service!

i have had good communication with my agent, Sandra Mangana, in terms of selecting the right level…read moreof coverage and obtaining competitive bids on auto, homeowners and umbrella coverage.

Great to work with. Appreciate your business over the years! Great Insurance agent! Gets you the…read morelowest price for the best coverage.

Alright dudes. Insurance is a little scary. At least it seemed that way to me before I met Melissa…read moreMansfield. Corny, I know, but true. It was one of those icky grown up things that I did not want to pay for. I went in a little worried about someone trying to sell me insurance I didn't want, etc. Now, a couple years later, I feel like Melissa is one of my buddies. I told someone-- I have a friend in insurance, you should check her out. Then I realized, ok, maybe we're not technically friends. It's not like we hang out. Melissa is so honest and trustworthy, it seems more natural to call her a friend than "my agent." I have scooter, home, life, all here. When I needed insurance for my small business, I came to Melissa and showed her some of the research I'd done. She did some research, talked to the underwriter, and gave me completely unbiased advice about what the best option was for me (it's a highly specialized business, so I ended up going with a company that only insures this type of business). She is so helpful. Gets back to me so quickly. Gets me a great rate. I couldn't recommend her enough. She's totally honest and knows her stuff. ** Also, her office has changed now. I believe it's at 1830 W Foster**

Ledgewood Insurance Solutions put my family in a plan that covers our long term care and life…read moreinsurance needs. They explained everything thoroughly and the process was quick and efficient.

From the owner: Ledgewood Insurance Solutions is dedicated to helping our clients navigate the many avenues of…read morethe insurance world. All of our agents are trained to provide information and assistance tailored to each person's needs. Their training and knowledge of the products within their portfolio, and their experience in working with others with similar needs, enables them to educate and help clients select insurance products that offer the protection and security they need. No policy is too big or too small.

Alexis has been my agent for a number of years now. She and her office have been responsive and…read morequick when I've had claims or questions. I get quotes from other companies every few years, and the level of customer service is a big reason I've stayed with her.

Richard was fantastic! He was knowledgeable and promptly got us set up with our new auto policy We…read moreare very happy with the service at this State Farm office.

I have been a customer with GB group for years. They always take the time to explain to you the…read moreinsurance that you are purchasing. I never want to do anything myself because I don't have time so that is why I call GB group and they find the best possible prices available to keep me insured in Chicago. The girl at the front desk is always nice and makes sure to email me my policies very promptly. I always bundle my car and rental insurance and see a significant discount. This place is a true gem with some amazing hardworking people that really care about what they do.

I have never personally done business with this company and this is the reason for my review. I…read morewould like to start off by saying thank you from the bottom of our hearts for the generous donations that the owner of this company and your employee Bibyana donated to our cause. You have never met me or even spoke to me but were so eager to make a donation. To me, this speaks volumes of your integrity as a person and your compassion to the underprivileged. Every year we "adopt" a school in an underprivileged neighborhood and we purchase them all the necessary school supplies to help them have a successful year. This year, I decided to ask for help as I believe that a little goes a long way. Without hesitation, the owner of this company and one of her employees asked me for a list of what we needed. They placed an order and had the items delivered directly to me. With their donations, they were able to fully supply 3 classrooms with all of the supplies they need. I decided to share this because the public should know the heart and the integrity of this business. Thank you again!!!

I've been a Skyline customer the whole 14 years I've been in Chicago, and a lifelong Erie customer…read morebefore that. They never fail to provide fantastic service with reasonable rates. Jayne is by far the best part of Skyline insurance. Sure, the rates are nice, but she is incredibly knowledgeable, super helpful, and one of the friendliest people I've ever spoken with over the phone. We need more Jaynes in the world. Be like Jayne.

Ron has been such a great agent to work with! He is always ready and prompt to helping. I trust him…read moreto help me with anything that's related to my insurance needs.

I called to get a quote on auto insurance. I spoke to Cameron. He said he'd get me to an agent but…read morethen proceeded to tell me that they are looking to sign up customers for Home, Life, Flood and others and asked me if I was interested. I said I was only interested in Auto insurance. He said "then we're probably not a good fit for you" and that was it, silence, no explanation. I was completely shocked and speechless for a few secs. I then proceeded to end the call. A true "never again" example if I ever saw one. Horrible business model and a very unfriendly approach to potential new customers.

We were referred here by an old colleague. When we were a new client, Thomas Ward Agency INC got us…read morea really good rate on our condo master policy. For a few years since, our insurance rates rose aggressively. I've asked for new quotes but I get a lot of "others are coming back higher" or "we're still waiting on another quote" and this year I got ignored completely while my phone calls never got returned. However my cancellation email was responded to in a timely manner. I went to another broker: over 40% off this year's renewal rate (felt so cheap we even added 10% coverage but we were under covered before). The only explanation I can come up with is they aren't into brokering condo insurance (anymore?) and they didn't care whether I stayed with them or paid an obscene rate.