I called to get a quote on auto insurance. I spoke to Cameron. He said he'd get me to an agent but…read morethen proceeded to tell me that they are looking to sign up customers for Home, Life, Flood and others and asked me if I was interested. I said I was only interested in Auto insurance. He said "then we're probably not a good fit for you" and that was it, silence, no explanation. I was completely shocked and speechless for a few secs. I then proceeded to end the call. A true "never again" example if I ever saw one. Horrible business model and a very unfriendly approach to potential new customers.

We were referred here by an old colleague. When we were a new client, Thomas Ward Agency INC got us…read morea really good rate on our condo master policy. For a few years since, our insurance rates rose aggressively. I've asked for new quotes but I get a lot of "others are coming back higher" or "we're still waiting on another quote" and this year I got ignored completely while my phone calls never got returned. However my cancellation email was responded to in a timely manner. I went to another broker: over 40% off this year's renewal rate (felt so cheap we even added 10% coverage but we were under covered before). The only explanation I can come up with is they aren't into brokering condo insurance (anymore?) and they didn't care whether I stayed with them or paid an obscene rate.

Disappointing experience with this broker- I asked them for a quote- they said they would follow up…read moreand I never heard back.

Sharon is always there anytime I have insurance needs, questions, or wants. She is professional…read moreand works really hard to get me the coverage I want but is also honest when the quote is "as good as it will get." I highly recommend her.

Joe has been one of the best resources in the country for me. I have an Allstate agent in…read moreColorado, but I make all my decisions based on what Joe thinks. He can't sell me insurance in Colorado or I would work with him in a heartbeat. He is knowledgeable, friendly, helpful and always quick to respond. If you are considering switching agents or need a new one, you just found him. He will exceed your expectations and work very hard for you. He has been a trusted resource for me and I would definitely recommend him over anyone in the country, especially in Chicago.

I have been with Jo Schneider with both home and auto..maybe 20 years. No claims on either my home…read moreor my 2020 Fit. Paid on time ALWAYS. The credit card I use tp pay got scammed and I emailed to please contact me....I thought since they were a busy agency that was a polite way to contact them. WAS I WRONG! In the mail today came a cancellation of my auto insurance!! This is after I paid more for homeowners insurance thru them than city property taxes. Yes, I called immediately and solved it but I guess they couldn't be bothered to contact me OR return my email. So much for loyalty . Looks like all these reviews are old...so here is one for 2026..when we need loyalty more than ever. I asked for an explanation and /or an apology...did I get one? NO! Am I to be a customer still..I don't think so..

I had the best experience with this agency!! Harry was a pleasure to work with. He is so…read moreknowledgeable and patient, and recommended the right coverage for me. I am saving substantial money over my previous insurance company and I could not be happier. I now have an agent that I can rely on in my neighborhood. Thank you Jenny and Harry!

These people are happy to take your money, but don't look to them for claims help. Talked to Shane…read moreRoberie today to try and get info about a claim for a flooded basement and he informed me that they don't help with claims at all. You are forced to use their automated claims system that is completely un-navigable because god forbid a billion dollar corporation invest in customer service.

I have been with Lakeview insurance Agency for more than 20 years and the experience has been…read morefantastic. Linda Richard's provides excellent customer service!

i have had good communication with my agent, Sandra Mangana, in terms of selecting the right level…read moreof coverage and obtaining competitive bids on auto, homeowners and umbrella coverage.

I have been using Kane insurance for several years now. Jill Andree has been servicing all my…read morepolices which includes workers compensation, General Liability, property insurance polices and etc. She has been very diligent, attentive and provides excellent customer service especially when I need certificates or quoting my renewal polies. I highly recommend calling and asking for Jill.

I've been using them for 5 years and I appreciate their prompt and friendly service as well as…read moretheir ability to check prices from multiple companies. Quick responses to emails. I highly recommend them!

Maggie has been educating and advising me, on my auto, condo, umbrella, and commercial insurance…read morecoverage. She is quick to communicate through both virtual meetings and email, and she provides thorough information. She is professional and pleasant.

This review is long overdue and to be quite frank rarely do I hand out five star reviews and I…read moreanyone dealing with me requires a lot of patience as I am demanding, but Maggie Nisssim by far best insurance agent I ever dealt with! When I was shopping for market place insurance I found many agents from big name companies have fudged the truth and in some cases flat out lied. I literally almost gave up hope but Maggie was there every step of the way and made me feel confident. The one thing I love about Maggie she is very knowledgeable and looks after your interest not hers. Other agents I was turned off to the fact they were high pressure and didn't seem too interested in spending too much time. I know most agents don't make a lot of commission selling health care and explains why most are quick to close the sake and move on, Maggie was more interested in making sure I felt comfortable with the policy. I highly recommend her for all your needs and she is probably the only agent I trust.

I recently moved to Bridgeport and needed to find a new insurance provider for my car and…read moreresidence. I contacted Jessica and she immediately answered all my questions and provided me with the best solutions. She is friendly and easy to get a hold of. I highly recommend using her and this agency! Sean

Dealing with Jessica Sung State Farm is a real pleasure. I have worked with Jessica Cortez and she…read morecould not be more helpful, knowledgeable and accommodating. I highly recommend this office.

Sandra helped us with our HOA master building policy and had a well balanced opinion of what the…read moreright level or insurance was to optimize our money and didn't try to oversell policies just to make a sale. She has experience on an HOA board so I appreciated the experience she brought to the table. She was so patient with us as we had many detailed questions trying to understand the nuances of our policy options. She even caught errors from Our previous agent. Definitely recommend her as an agent!

I've been a customer of Farmers Insurance since 2013, and I've received nothing but excellent…read moreservice from Sandra. She understands my insurance needs and is always there to assist me. I have my home, cars, and personal items insured with farmers. Sandra always provides me with the best advice concerning my insurance coverage and she has my best interest first and foremost. I also enjoy the fact that if Sandra is not available to answer my questions, Santina Sambucaro is a professional assistant to Sandra and she has a vast knowledge of insurance products, and she has assisted me as well. I enjoy getting the best advice on my insurance coverage and not being treated as just an account holder, but a valued customer. It's always a pleasure to work with Santina. Thank you for your outstanding customer service!

They have been extremely helpful and patient with me in helping enroll for medicare and gave me…read moretips on how to use it. They even called to check up on me and see if had received certain items and notices in the mail. They're very considerate and simply the best!!

I called them for why my insurance increased this time,and the lady was so mean on the phone,very…read morebad attitude.She keep telling me That's what it is.And my question is why would they raise my premium this time.And she told me I would look for another insurance company for u.I know she's not gonna do it.She just wanna hang up the phone.What a bad experience I had with this company.