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    Curtis Physical Therapy

    4.1 (8 reviews)
    Open 8:00 am - 5:00 pm

    Services - Curtis Physical Therapy

    Physical therapy

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    6 years ago

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    14 years ago

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    Napa Valley Care Center

    Napa Valley Care Center

    3.0(45 reviews)
    1.7 mi

    Th only reason I didn't give it five stars is because of the food/kitchen staff. The nurses went…read morebeyond what was expected, physical therapy and occupational therapy were outstanding and EVERYONE so professional yet compassionate. I highly recommend Napa Valley Care Center. They did such a great job with me that I would NOT have been ready to go home after my fall without them.

    My mother was a resident at this facility in November of last year, where she ultimately passed…read moreaway due to dementia and other serious health conditions. During her stay, the quality of care was inconsistent. While a few nurses went above and beyond in caring for my mother, and for that my family is truly grateful, many others appeared unwilling to do more than the bare minimum required of their job duties. Thankfully, my siblings and I were able to step in and help fill the gaps in care that we felt were lacking. Toward the end of my mother's life, there were times when it felt as though she was being ignored rather than compassionately cared for. What was most upsetting was the way our family was treated after my mother passed away. We were not given adequate time, privacy, or respect to grieve before her body was removed from the facility. That experience added unnecessary pain to an already heartbreaking moment for our family. In addition, Deborah, the Director of the facility, was consistently rude, unprofessional, and argumentative in our interactions with her. There was also an incident involving another patient, where decisions were made before the full situation was properly investigated, resulting in my mother being moved to another side of the facility. Based on my family's experience, I would not recommend this facility to others seeking compassionate and respectful care for their loved ones.

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    Kaiser Permanente Medical Offices-Napa - So true!

    Kaiser Permanente Medical Offices-Napa

    3.6(9 reviews)
    1.8 mi

    This place made me cancel my kaiser membership. The location on claremont in napa. HORRIBLE…read morecustomer service, rude staff, never answer the phone. At first i thought well sometimes people have a bad day, NOPE. The vibe and attitude from staff here is atrocious, downright rotten. Walking in the pharmacy is in your face overloaded tons of people masked up coughing all over the place. Had to go upstairs a few times for optometry, occupational health and again its not a pleasant experience anywhere in this facility. Kaiser doesn't care about you or your well being. I asked the gal at the adult medicine counter downstairs about making an appointment with my doctor to get bloodwork checkup and her face response was like i pooped in her face. Basically told me get lost call the phone number on the card which is an incessant neverending phone tree. My premiums for basic coverage went up to $450/600 month and it increases as you age. No thanks! Bye

    I don't want to give away the name of an excellent doctor in the area as I don't want to have to…read morewait when I need to see her....But, to be fair to her, Dr S. Russell is awesome! She is new to Kaiser Napa and I am super happy if found her. Great listener, down to earth and informative. While there, I also got a flu shot. The line seemed long and I thought I'd have to wait but the line went fast. Same with the downstairs pharmacy. So far I'm happy with this Kaiser.

    Curtis Physical Therapy - physicaltherapy - Updated May 2026

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