Stephanie is the consummate professional. It's not that, though, that makes her the best. She is…read moreone of the most compassionate and caring people I have ever people I've ever known; remembering even the slightest detail about the most important things in your life. It's more than just feeling better about yourself!

I was looking for another electrologist after coming back from California where I had several…read moresessions done. Stephanie was extremely accommodating, friendly, and also an expert at what she does. I didn't have any of the scabbing that most people described after their sessions, and the redness went away within 30 minutes! I looked completely normal and was able to go out with my friends without makeup on the same day. Did I also mention that I didn't need any numbing cream? With my previous electrologist, numbing cream was an absolute must for me because I'd tear up from the pain. I definitely did not need it here. Also, her office was extremely clean and well maintained -- I was the only person there and I felt comfortable especially during COVID.

She is wonderful and always helpful and does an excellent job. highly recommend Electrolysis by…read moreBeth.

Beth is fabulous!! I have been coming to see her for about 6 months now and she's an absolute life…read moresaver. She is wonderful at her profession and its always a pleasure meeting with her:) I HIGHLY recommend Electrolysis by Beth

What a farce! I drove an hour to get to my appointment only to be told I had no appointment/there…read morewas a scheduling issue. I had the confirmation email on my phone but the young woman behind the desk seemed ill equipped to deal with the problem. I got no apology only an offer of hanging around for a hour or so and they may be able to fit me in. I never got to find out how the injector was as I had no intention of waiting an hour. Terrible customer service. I have NEVER showed up for an appointment ANYWHERE and had this happen.

The Albany office was wonderful! I will admit the first call I received was a bit pushy and about…read morethe sale. I would recommend speaking directly with the Wolf Road location. Dana is the manager there. My experience with the Albany location was very pleasant. I will certainly go back if I ever considered having anything else done.

I had electrolysis done here and the service was great; the owner was very nice and made the…read moreexperience comfortable. This business is one of the most convenient to get to for people who live in Albany, as a lot of the other businesses are out by Wolf Rd. or in Latham. The business is run out of the owner's home, so a lot of those extra factors that result in higher costs at larger businesses are avoided, resulting in a very reasonable price. It's $20 for each 15 minutes (not sure if the price changes as you increase the amount of time per session). Other places in the area can be up to $45 per 15 minute treatment. My upper lip and chin were done in 15 minutes, and between my eyebrows was another 15 minutes because I have a lot of hair there. The process was very quick. Highly recommended! I will definitely be going back.

This place is a scam they tried charging me $400 for a massage. Then this old lady comes out and…read moresays she is going to give me my "Massage" LOL she tugged she pulled then she rubbed and tugged and nothing this old hag couldn't massage a goat. Then to top it off she asked me for a "Happy ending" I said the ending was happy enough LOL don't waste your time. It's weird going into a home and even weirder when the son is there peeping in while your changing. Don't waste your time its like an episode of American Gypsy this lady does Massages, Electrolysis, Zumba, and will probably marry you if the price is right. STAY AWAY!!!!!

I spent 6k on services from Milan. I've been to three sessions. First one, fine. Second one, nurse…read moretells me that the laser cannot remove baby hairs along my jaw, but she will do it anyway. The manager who sold me the package said that these would be removed when she sold me the package. Who is right? I certainly don't know, but probably the person who had no financial incentive to lie to me. Third one, nurse is lovely. She asks me if I get the laser between my eyebrows. I say yes. Now, I'm from the 90s. I have spent years attempting to regrow my over plucked brows. When the nurse leaves after the third appointment, I look in the mirror and the middle of my right eyebrow is gone. The nurse told me to leave a review, so here it is. I don't even know what to say at this point.

Staff is super friendly! Rooms are spotless , actually the whole business is spotless. Lol. Never…read morefeel rushed. Explained everything before, during and after care. Also this laser is fantastic with the cool air consistently blowing when laser in use. Basically no pain and if you due feel anything just have them dial up the cool air. Fixes everything

Jaclyn at Smooth Reflections is the absolute best! Her salon is spotless and she's very…read moreprofessional. I cannot believe the difference after only three laser treatments. I am already planning which area I will do next! The process is simple, quick and effective. If you ever had concerns or questions about what laser hair removal is like, she will explain all the details. Honestly, I can not believe I waited so long to do this procedure. It's life-changing. I trust Jaclyn's knowledge and experience and I wouldn't go to anyone else!

Awesome experience with Jaclyn at Smooth Reflections. The atmosphere is wonderful and her…read moreequipment is top of the line. Jaclyn is very professional yet also very kind. She makes you feel very comfortable and her prices fit every budget. Very Highly recommended.