Love this practice. Front office staff is wonderful. The doctors nurses are all professional and…read more going to this practice for 30+ years and they keep getting better.

We see Dr gruneburg. She doesn't listen, gaslights, and rushes you put the door. She acts like…read morebecause she's the doctor and you're the patient that you know nothing . She attributes everything to diet and nutrition even when you have evidence of other possibilities she will invalidate your evidence and then admit she doesn't know much about it . She wanted my daughter to come in for a while visit before she would put an order in for a blood test . There's no reason why she can't get a blood test while waiting for the appointment and have the results by their time the appointment comes up. She's in for the cash grab.

I walked into Westview Urgent care yesterday in severe pain. I thought if I called my primary…read moredoctor I would have to make an appointment and wait awhile and I was in way to much pain to wait. So I do a walk-in and see Dr. Monica Lane. I was having serious muscle spasms in my neck and shoulders and anyone who's ever had that knows how painful it is! I did everything at home on my own before I decided to see a doctor and i told her that. I TOTALLY understand that doctors can't just hand out narcotics for everyone who walks in their doors. But in my case I was in desperate need of getting my pain under control. She tells me to take Aleve and I told her my fear is that it won't work with the amount of pain I was in but she didn't care. She told me if it doesn't work then go see my primary care doctor (which I should have done in the first place). I told her I wanted to sleep and not lay awake in pain. She "promised" the Aleve would work but what do you know, I lay awake all night tossing and turning in so much pain. I felt ignored and that my pain wasn't important to her. I will not be going back!!! I am STILL in pain. I just pray that it will go away soon so that I can take care of my kids again the way they need their mom to take care of them. Instead I lay here in pain with my Aleve.

I'm new here. So far, knowledgable doctor, nice staff, bright new-feeling office and building. To…read moreget to this office, turn right out from the elevators, then left and straight back. Wait time was short.

Was searching for a new PCP, a young, woman of color to be exact and I found that at JHCPs. This…read morelocation seems to be nice. It is quite modern, tastefully devoted and clean. The staff were very friendly, which is a plus, because there nothing worst than visiting a doctor's office where the people at the front desk barely address you! Dr. Kahn is great. She was throughly and made sure that I understood everything she asked. I felt completely comfortable with her, no awkwardness at all. Glad to finally have a PCP that I don't mind visiting!

Dr. Johnson is the best internist I have ever seen! He spent lots of time getting to know my…read morehistory and asking me questions. He is very personable with none of the arrogance I have encountered in some doctors. He is extremely knowledgeable about many illnesses, and my complicated case didn't seem to intimidate him at all. I highly recommend him!

I feel completely neglected as a patient…read more PrimeDoc Columbia is absolutely horrible at communication and follow-up. It does not matter if you send emails or messages through their patient portal -- you simply do not get answers. I reached out multiple times and was ignored. Because they failed to follow up with me, I was forced to book an entire medical appointment and pay a copay just to get information I should have received by email. I wasted both my time and my money. It is now January 13 and I am still without the medication I need and still without a proper reply. This is unacceptable and irresponsible patient management. Healthcare providers should not leave patients in the dark, especially when medications are involved. I will absolutely be going elsewhere.

Absolute trash place to receive healthcare with scam practices, lying about in-network insurance,…read moreand leaving us hanging for over 4 MONTHS. My partner called the office prior to coming in asking if they are in network for his insurance and they said yes. He came in, received a Covid test, flu test, and a "direct optical exam" (doctor looking at the patient lol) and was billed $325! The bill obviously raised concerns so we called Tricare only to confirm that they are OUT OF NETWORK. I called the office directly and have on audio recording saying they are in-network for the specific Tricare plan, which again, is said otherwise by Tricare. We have both called PrimeDoc billing and left voicemails since his visit on NOV 7 2025! It's March 9 2026! Avoid at all costs (literally!)!!

My son has been seeing Dr Bernita Taylor for years and I noticed that she payed more attention to…read moredetail than my current physician so about 2 years ago I switched and I'm glad I did I feel like I'm in better hands and our health is more important to me than anything!!