I have been a very happy patient of Dr. Ruani Gunawardane since 2009. Following a stroke in 2009,…read moreI was referred to "Dr. G" by my primary care physician, I was away in Florida when the stroke occurred, so I was amazed when Dr. G. assured me that she would find the cause of the stroke (I had doubts, after all, 8 days had passed already)! Dr. G. ordered a TEE test and determined the stroke was to to a PFO (a small bypass hole in my heart that had not closed since birth and allowed a small clot to enter my brain). Following her direction, I was sent to a surgeon who was able to close the PFO with a device, called an Amplatzer, in order to prevent a clot from causing another stroke. Since that time, I have had routine follow-up appointments to monitor my progress to recovery. Dr.G is very popular, but her time and advice has made my life to recovery very happy.

I chose this practice based on great reviews, which made my actual experience even more…read moredisappointing. I was a patient here for several weeks of neurological follow-up care and would not recommend this practice. Appointments felt rushed and impersonal, more like being moved through a checklist of tests than receiving actual medical review. It didn't feel like my records or imaging were reviewed closely before visits. On more than one occasion, I was told things about my results and condition that simply weren't accurate compared to what the actual reports showed -- whether that came from guessing, not reviewing the records, or something else, I can't say, but it wasn't reliable information. One report's clinical interpretation section was also left completely blank. Equipment issues added to the frustration -- testing machines broke down or malfunctioned during my visits, requiring restarts and delays without much explanation, which left me questioning the reliability of some of my results. If you ask questions or disagree with the assessment you're given, be prepared to be met with frustration and fear-based responses rather than an actual conversation. It didn't feel like I was allowed to think critically about or understand my own health -- it felt more like being dictated to than partnered with. Communication was frequently alarming and delivered without much nuance or context, which added unnecessary fear to an already difficult time, rather than the clear, evidence-based guidance I was hoping for. There was also a heavy presence of interns/students in and out of exam rooms, and the office itself felt disorganized and cluttered -- food left out in patient areas, unrelated promotional materials in the waiting area, and a general sense of a high-volume operation rather than a place built around careful, individualized care. Maybe this approach works for some patients, and if it does, I'm genuinely glad. But I've been fortunate to have excellent physicians throughout my life who actually cared, listened, and practiced in the spirit of the Hippocratic oath -- and this was not that. What I needed was a doctor who genuinely understood my situation and treated me with real care, not one who seemed to rely on fear to keep patients coming back. I ultimately sought a second opinion elsewhere and would encourage anyone considering this practice to do the same before committing to ongoing care here.

Dr Arun is easy to talk with. Prime Care staff in general…read moreis efficient and polite. The offices are clean and modern. I'm typically seen within 10 minutes of arriving. I also appreciate the follow-up calls and clear instructions.

A solid primary care practice that suffers unfortunately from a lack of timeliness and poor staff…read morecommunication. When I first had an appointment at Primecare, I saw Dr. Arun and I thought she was great (I still do). She went over my medical history and concerns carefully, with detailed explanations behind each one of her recommendations. The Quest lab facility in-house was extremely convenient. These were also the highlight of my time at Primecare. Subsequent visits did not usually involved Dr. Arun. That's ok to some extent - I have no issue with PAs, but I did think it was a little bit of an unannounced switch. But the timely appointments became harder to come by. Then one day I had an 8am appointment, to which I showed up promptly. I was kept waiting without word until past 830a. Then I was called to the back but told the doctor (may have been Dr. Akinlade) had two patients ahead of me (not sure how that's possible when they open at 8am) and that it would be another 20 minutes at least before she saw me. The staff had not, at any point, told me they were running an hour late. I left and changed practice. To their credit, they sent my records to my new provider without issue. Still, this is a potentially excellent practice that really needs to get timeliness and communication right in order to thrive.

My experience with Dr. Sanghvavey and the technician that did the nerve conduction test was great…read more They were easy to talk to and answered my questions, which is why I was surprised at how the follow up process went. It was horrible! I had to call at least 7 times to get an update and when I called my information had not been added to the system. Therefore I had to speak with Rebecca the office manager to get an update and was assured that she would follow up with me; no follow up. I had to call her back. Finally I have the information I need. It only took 3 weeks and 2 days. I received an apology however it does not erase the experience. I am disappointed and hope that any future appointments/interactions will be a much better experience. Based on my experience and some of the comments the staff may need to have a refresher training on procedures,processes, standards and the customer experience. No one I spoke with had a clear answer for questions like "how soon should I expect a call back" or "how soon after an appointment should the patient info be loaded in the shared database" I feel that as a company there should be standards in place for simple questions like that. Thank you

Sweet office staff, truly care for the patient and care givers. Drs. Sanghavey, Romanow, Reaven,…read moreStevenson & Chen, are quality and caring practioners. I recommend them to anyone who needs a team that works for your best interest in mind. Multiple locations in Anne Arundel, Baltimore & Howard counties helps more people than you realize.

Prescribers listen well and renew prescriptions swiftly. Appointments (in-person & virtual) are…read moreusually scheduled about 10-14 days out. Most prescribers here are nurse practitioners. Practice offers phlebotomy services, but I prefer LabCorb for independent access to results. Office staff are friendly. Lobby has good vibes & bathrooms are clean.

Billing after I already paid for services never provided…read more Abysmal phlebotemist who squirted blood everywhere and then proceeded to wipe the chair with the gauze and use that gauze on my open wound.

Great, personal, efficient and reasonably costing care! I drove out here from Fulton because the 10…read moreminute drive saved me a 90 minute wait. I had walking pneumonia and got in and out in less than 30 minutes. Shoot - most docs I don't even get SEEN within 30 minutes. I'm not sure why the reviews aren't better. I saw two walk-ins with children all show and out the door even before I finished. My appointment was with PA Kpadjiba and she was super helpful. Like wonderful. It wasn't just her. The other staff was great. Anyone sitting in some den of fevered patients in this part of MD needs to stand up and drive over here to get seen. Or maybe it's better that the word doesn't get out and this gem isn't ruined by the masses!

Fastest urgent care experience ever. Went super late for a bad bout of a stomach bug or food…read morepoisoning and they were excellent. Thanks so much.

Dr Schub is great, sure. But his staff is also excellent, from the front desk lady to the PA…read more Recommend!

This place is a disaster. The staff is looking to bill you multiple times and have a horrible…read moreattitude. I spoke to Dr. Schub and his exact words were "These are not my employees. They are LifeBridge employees. They are no more my employees than your employees". Completely threw Lifebridge under the bus. I canceled my colonoscopy and booked with an "adult" in Frederick. Definitely reconsider if you are planning on using this guy!!

This appt. was with the Rockville Md. group on Edson Road. With nurse Tania (sp.) Friday Dec. 16th,…read more2016. Had an important procedure to be done...the nurse was Extremely too busy or maybe not focused to help or proceed with the quality of care I was to deserve. I asked her too Slow down with her instructions/important information for me. Due to her talking at a High Speed..but she wouldn't. Leaving half way thru my appt. was highly needed.... not putting myself thru this high level of embarrassment she was inflicting onto me. She didn't have the bedside manner I would had expected to give this procedure...but she rather rushed me through it...as fast as she talked. I immediately, called the main executive office over seeing this branch of the National Center of Advance Pelvic Surgery. Which is in Columbia, Md area. As well as the Washington Hospital Center/Medstar/Urology. The reports are now put into the Executive Branch, where she is employed. Hope This Helps Other Women before.... advancing to this office with TANIA(sp.)

Dr.Gutman is the last doctor to see after many misses (Dr.Welgoss, Dr.Sanz) and sling surgery - he…read moreis very busy but takes his time to consult you thoroughly, to explain everything, and to recommend best treatment. I was told what I was doing wrong, that surgery has only a 50% chance to succeed, that I should try acupuncture in his office ONLY. A friend of mine was recommended acupuncture by a different doctor, she went to Mt Vernon for therapy and it did NOT help. GREATLY RECOMMEND!

You can trust Dr. Zalucki. Everything went very well before, during and after my procedure with Dr…read more Zalucki. He is thorough, attentive and doesn't rush. I definitely recommend him.

he was able to view my husband's colon and get pictures even though other doctors could not .read more