I had my first appointment at this VA clinic with Optometry. Dr. LePosa gave me a thorough exam…read more I appreciate the care she gave me. This clinic is much closer for me than going to Baltimore. It was very convenient.

Well, this is different than what I'm used to. I came here to see my optometrist as she alternates…read morebetween the Ft Meade VA Outpatient Clinic and here at Glen Burnie. First of all, what's up with the Security Guard at the entrance? I have so many questions. Is the area unsafe? Does he break up fights? I don't get it. Secondly, why don't they use the VA Police? Because the quality ........ anyway let's talk about the clinic. I walk in and the check-in windows are RIGHT there. I didn't know the procedure so I just stood right there. But, you've got to move to the left and wait in line (they actually have it marked). The woman I dealt with was extremely helpful. I appreciated that. Once checked in I waited. I waited a long time, but I knew my optometrist was running behind because I saw here usher somebody back. In the end she was short-staffed as her assistant called out. I like Mrs. Ciocco. She's very thorough, personable, and explains everything in terms I can understand. The clinic is in a business park so there's plenty of parking and it's on the first floor level. This facility doesn't have a tv, but has plenty of seating. Apparently they offer a shuttle (I don't know where it goes, but I assume to the VA Hospital or other VA facility) because one of the young guys was waiting for it. My visit went well, but I think I'll schedule all future appointments at Fort Meade if I can.

Our experience here was excellent. From admission to discharge, all of the staff were caring and…read moreprofessional. The medical staff went out of their way to communicate and keep me posted. The patient care staff person did a great job and I watched her interact positively with all of the families waiting.

When my daughter (after a major stroke - paralyzed left side) was placed at this facility it seemed…read morethat the staff were attentive to her condition - wrong - as soon as we left the issues started - #1 it took the staff over 30 minutes to come to her aid after she fell on the floor. no notes as to her "Fall risk" even with a band stating that in her folder - not on her arm. #2 Getting the staff to respond when it was only there - over an hour, when we were there- 10-15 minute responses. she has been left in pissed cover clothes and sheets for over an hour. staff kept the "Call Bell" out of her reach (12X) until "the family" complained to Senior Administration even then it was not totally resolved. #3 Patient Techs leaving PHI, room number, meds, and diagnoses - total HIPPA violation. Admin did nothing but thanked us for giving it back. #4 Room had a serious electrical safety issue ( no cover on a 4 gang outle. My overall review of this place - they keep family happy but not patients. I recommend you find another place for rehabilitation. Buyer beware. If I could score in a negative I would (-25). Do not put your family or friends to this place. They are there for the pay check nothing more.

I received care from a neurosurgeon at Johns Hopkins Hospital. When I made a follow up, I go to…read morethis outpatient clinic. I like it because everything is in the same facility. The other day I needed an x-ray and just had to go down to a different floor to get it. My entire care team is very knowledgeable and does not just treat me like a number. They know my medical history and take the time to talk to me and explain all of my options based on my symptoms. I truly believe the level and quality of care I receive is top-notch! The facility is well appointed, clean, and, despite being in the middle of the city, it's easy to get to with parking available in the adjacent parking garage.

They just always exceed my expectations! Very professional, fast, knowledgeable.. and I can go on…read moreand on ... Wait time is keep improving, never more than 10 min . I went in OBGYN check up , several times for now and highly recommend.

Unfortunately, I came here for sad reasons…read more Nurses and doctors within the ICU were patient, nice and answered all of our questions. There were mini sodas, coffee and apples available outside of the ICU room for visitors. We were asked if we wanted a Pastor to come and pray and we said Yes. A very kind Pastor came to the Hospital, as she was on-call. Very lovely and kind. Ended up paying for $5 for my 2+ hour visit. Easy enough to drive into the parking garage. When exiting, be very careful! Once you get towards the bottom, the garage becomes tight and its a tight spiral to drive out

Thanks and compliments to the outpatient staff of UMMC Midtown Hospital…read more With a relative who needed a common low-risk but major procedure, we experienced good communication, good treatment, and a good outcome here at UMMC Midtown Hospital. Parking was half-a-block south, with a covered walkway to the reception desk. Reception here was prompt, with an escort to the admitting room. Admission was friendly and efficient. We had an assigned time, and preop started about 30min later than we expected. This was communicated to us in advance, and the waiting room was comfortable enough. During prep, we met the team members who would do the procedure, including the surgeon, the anesthesiologist, a doctor and a nurse, and an intern . All communicated well and gave us both information and confidence. The procedure went as-expected, and the surgeon spoke to us directly afterwards, again communicating well and in detail. Now, ten days later, we can say that the of the procedure, the outcome, and the aftermath were all exactly as-described to us. These are great, caring staff. All of the staff whom we encountered were efficient, communicative, and friendly. In addition to giving us confidence, we got the sense that they liked working together, which gave us an extra feeling of comfort in a somewhat stressful situation. We couldnt have asked for a better experience.

All the techs and nurses were on point. Liza was clever and helped me with my period before I had…read moreto go back for labral repair in my hip. She was personable and respectful. The nurse who discharged me was awesome too though I didn't catch her name. She even helped me get into my car. They all went above and beyond. Excellent staff. My doctor explained everything I needed to know and answered my questions. Even the anesthesiologist and her assistant were wonderful.

My children's father was bought to this facility for traumatic brain injury and and I highly…read morerecommend this facility because at one time it was the best place to go! And now I wouldn't recommend this place to ANYONE! If you are a patient that makes no noise and just lays there then yes! They have no patience's for anything else! And yes that's what was told to me that because their father has yelling outbursts they don't have the patience's to work with him or deal with the outbursts! They had him sitting in the dark! Hoping he would just go away! Their bedside manners are down right pathetic! Never no one around when you need assistance! It was like a ghost town 99% of the time! If you don't get better in the time frame they want you to then you are pushed out to somewhere else! I am beyond angry right now! And disappointed that place that used to be best in the world! Is now a disgrace! If you don't have the patience and empathy to care for your patients then you do not belong in this field of work!