Always receive excellent service at Radiology Associates of Hartford. The staff is always friendly…read moreand works hard to accomodate any problems. The technicians who perform the tests have always been very pleasant.

From the owner: X-ray Ultrasound…read moreMammography Bone Density

Poor Management. Stay clear. They cancel my 3 appointments made weeks ago for the same day. They…read morecall 8 days before appointments and say they need to cancel one and would I like to reschedule all 3 to keep them together. I wanted to get appointments done before end of 2024, so I kept two. They call the following day and tell me they need to reschedule the other 2. They had no intention of keeping the remaining 2 appointments and figured if they said they needed 2 cancel 1, I would reschedule all 3. Very dishonest place. Apparently they decided to close until after the New Year and the only way I found that out is from another Google review where another patient had his 3 appointments cancelled for the last week of 2024 and now he loses his FSA money. Unprofessional in every way.

Always use them and extremely happy with the professional care I get. They are very friendly and I…read morenever have a problem.

horrible phone holds and run-arounds. in general a damn disaster. an organization in need of being…read morediscontinued for the public good. pathetic in every area I had to deal with. I've had occasion to phone the Avon office a number of times in the past few months and each time experienced being given a list of options, choosing one, only to be linked back to the choices, again and again. Does no one there care in the least?

Everybody here is definitely on the "I don't want to be here" side of customer service, but KIBBY…read moreis by far THE WORST! I truly hope her supervisor or someone in power sees this, because not only is her attitude despicable, but she thought it was down right outrageous that I asked her to only address me by my first name and not my last name as I DO NOT USE my last name and absolutely don't ever want to be addressed by it, as I am in the process of changing it. She later comes into the space where I am changing clothes and loudly from outside the curtain, she calls me by the name I have already asked her not to use. I snatch the curtain back and remind her about what I said. With a smug attitude she says "we have to call patients by their last name, it's our policy!" Ma'am, you think I'm stupid??? That is not a policy smh. She rolls her eyes and the very next time she called me, she purposely called me by my last name and then loudly did it again as I was leaving, where I angrily told her not to say shit else to me, because she was disrespectful and literally taunting me at this point. She goes well I was just trying to give you this (holding the CD of my images) ...I tell her she can give it to the lady next to her because I have nothing else to say to her. I asked for her name and my blood is just calming down enough to even type this! If you don't have a dead name. If you have never had to carry the name of your abuser. If you have never changed your sex and name to something that feels more at home for you, then you may think it's silly. BUT who tf cares??!! Call people what they want to be called or don't call them at all. Shit, even "ma'am" would have been fine since you refuse to use my name. She made me uncomfortable, embarrassed and so angry! I'll never visit this location again if it means I have to encounter KIBBY and her disgusting behavior.

Professional and friendly staff. Easy to schedule appointments. Clean office and timely results of…read moremy scan.

My doctor sent me to Evergreen Imaging July 19. I had an MRI of my ear because I had a very…read moresevere ear infection. I had lost my hearing due to it. Then I went to see an ear specialist on July 24. When I got there I was told they did not have my MRI report. We had to go to Evergreen Imagining ourselves to obtain the MRI disk. Fortunately the Doctor could fit us in the next day so that he could read the disk. The radiologist had not sent the Doctor any report on my MRI. I went back to the ear specalist again on Aug 31 and he still had not gotten a report on my ear from evergreen. My whole experience with Evergreen was VERY frustrating. It inconvenient the Doctor and myself.

I came here one time for an x-ray of my spine. This seems to be an old building. I checked in…read moredownstairs and instead of giving me paperwork to fill out, the receptionist asked me questions out loud while other people were close. I was not very comfortable with that but I answered the questions since they were not too personal. Then I was directed to go upstairs for my x-ray. Odd set up. I connected with someone I went to high school with who worked there so that was fun. I was very happy with the process of getting my x-ray.

Where is my MRI report after being imaged over 2 weeks ago! No response from Jefferson XRayread more

My ENT ordered a stat Ct Scan for an scute sinus infection after 4 days I tried to call to schedule…read moreI got a message to leave a message and they would get back to me in 48hours are you kidding me this is what health Care has become I would not recommend anyone using RAH stay clear

I started writing this review a while ago but got sidetracked and then it slipped my mind. My…read moreappointment was back in Aug 2022. I was having some symptoms that were scaring me and was a nervous wreck. Jelissa was absolutely wonderful, so compassionate, kind, gentle, and skilled. I don't normally write reviews but she deserves the recognition.

All of the staff were excellent, the only issue that I found was trying to do the Pt. survey or…read morecontacting the Glastonbury office, every time that I try, the page goes blank.

This was my first ever MRI and the staff there was so nice and accommodating and helped to ease my…read morenerves. They talked me through everything and in the end I felt like a pro! Will definitely recommend this facility to people who need an open MRI experience in the future.

My primary care doctor pulled me from this EXCELLENT mammogram/ultrasound office, to Jefferson…read moreRadiology. It's been 2 WEEKS and no results yet? I want ti go back to this office and I called my insurance to make sure I can, and it's a YES. I'm angry because this office tells you that day, if anything is wrong. My doctor told me I might wait a month today in the patient portal. I'm mad at myself for not questioning it from when he put the order in. This is the best office for women. I'll see you next year.

My doctor recommended West Hartford Imaging after Jefferson Radiology went down hill. Parking is…read moreeasy and the staff is professional & kind. The location is clean and most importantly, imaging results are reviewed and results sent in a timely fashion.

I've been going to RAH for routine imaging for the past three or four years. The staff is always…read morecourteous which is important as getting a mammogram, bone density test or x-ray is never exactly a fun experience. They always help me feel more at ease. I have never had to wait more than 10 minutes for my appointment and, once in session, they are efficient and kind. I recommend this practice and the Enfield office especially.

I went for a mri thinking it wouldn't be bad but when I saw how long the tube was and how tight it…read morelooked I didn't get a good feeling. I am large and have asthma. I was in for only a few minutes and could not handle the loud noise of the machine and the tightness. The staff was very polite but I will have to go to an open mri. Anyone with breathing issues will not be happy with the small narrow tube they have there.