My primary care doctor pulled me from this EXCELLENT mammogram/ultrasound office, to Jefferson…read moreRadiology. It's been 2 WEEKS and no results yet? I want ti go back to this office and I called my insurance to make sure I can, and it's a YES. I'm angry because this office tells you that day, if anything is wrong. My doctor told me I might wait a month today in the patient portal. I'm mad at myself for not questioning it from when he put the order in. This is the best office for women. I'll see you next year.

My doctor recommended West Hartford Imaging after Jefferson Radiology went down hill. Parking is…read moreeasy and the staff is professional & kind. The location is clean and most importantly, imaging results are reviewed and results sent in a timely fashion.

Always receive excellent service at Radiology Associates of Hartford. The staff is always friendly…read moreand works hard to accomodate any problems. The technicians who perform the tests have always been very pleasant.

From the owner: X-ray Ultrasound…read moreMammography Bone Density

I have been to the West Hartford location 3 times since the new owners took over. Past 2 times were…read morewonderful. I believe I saw the same female provider (Amanda) twice once for myself who was very compassionate, provided X-Rays and was able to send me on my way. The wait time was slightly longer than I would have liked but staff was friendly and the facility was clean. The second time I came here for one of my children. The wait was very long even though I had an appointment and we had to sit in the car for over 45 min. However, the MA and the provider (Amanda) were super nice with my young child. She gave them a full inspection, conducted a full rapid test and sent out the PCR. She shared with me her thoughts as to her suspicions of his symptoms were likely linked to allergies but we were airing on the side of caution. She never stated my child would need to stay home from school an additional 10 days (after PCR results came back) if their results from the PCR were negative. She simply said he could be fine to go back but we were pending results. At the time I had not called his nurse at school but when I left I called the nurse at school letting him know of his absence and rapid test bring negative but were were keeping him home until PCR comes back. She asked for a note when the results came in rather than a result per school requirements so I waited for my appointment with my other child the following morning to ask for this request. The third time was a complete different story. We had an appointment, wait time was minimal and he went right back to have his testing. His Rapid came back negative but I had asked the provider (Stephen) if he would be able to write a note for my child seen yesterday biding the negative PCR result so they could return back to school the next day. Being I am in healthcare, I found this to be a normal and reasonable request. This provider- Stephen Gobielle PA-C was extremely rude telling me he would NOT be writing a letter for my child seen the day before bc even if they have a negative PCR test they had symptoms and there is a slight chance with a negative PCR he could still be positive. In my year of testing and experience with COVid, I have had many PCR tests done for me and my family, from many different locations and urgent care facilities here in West Hartford. This message Stephen was trying to share was something I had never heard. I even reached out to his pediatrician and nurse at school who were both in agreement that this was completely absurd. Not only did he NOT want to write me a note, he was extremely rude to me stating in the room that 'life sucks some times'. WOW SO UNProfessional. PhysicianOne if you want my business again this PA-C should not be a part of yours. This is not an appropriate way to speak to a client EVER. UPDATE- after calling the office and speaking with the Office Manager she escalated this issue immediately to the Physician Dr. Kenkare who oversees this practice. Dr Kenkare called me the next day to apologize for his behavior and thank me for coming forward to share this experience. She said this was an opportunity to re-train this process now with allergy season on what their message will look like to patients who present with symptoms and come back with a negative PCR test. She also apologized for me on the behavior of the PA Stephen. Even though he never circled back to me directly to apologize I appreciated her recognizing his behavior was not professional. I do appreciate that they address issues as they present which shows me they care.

Came in for a simple Covid test.... I checked in 15min prior to my scheduled time. I sat in the…read moreparking lot for 45min past my scheduled apt. Time until I was called in. Swab took all of 5 min. And I've been sitting in the room after my swab for another 50min waiting to get checked out. DO NOT COME HERE FOR A COVID TEST! I'd be afraid to come here for medical attention. No one even stops in to say we'll be right with you. Wow just wow. Horrible service. So as I'm bored and waiting what do I do? Look around the room. Ayup it's filthy... please check out my pics. I would like physicianone for giving me time to write this review. I wonder if they will bring in lunch and dinner. Would it be rude to have a pizza delivered? I'll probably be here until the pandemic ends..... the silver lining LMAO!

First and foremost, I have nothing but great things to say about the office staff itself. From the…read moremoment I called to find out information, to the moment I scheduled an appointment, the staff was friendly, kind, attentive, informative and thoughtful. The weather was supposed to be cruddy for our 4pm appointment on 1/18/2020; I received a call that Thursday saying that they were keeping an eye on the weather and would I want to try to come in earlier to avoid the snow? How thoughtful! I decided to schedule an appointment as a surprise for my busy husband who had missed my regular ultrasound visits. We decided to go with the $129 package for value and it was well worth it. A Storks Studio made our experience so beyond anything we could have dreamed. This experience was one of the best and coolest things we've done.

Excellent quality images and a really neat experience overall. It was amazing to see the face of my…read moredaughter through the 4D ultrasound. We also got the teddy bear with the heart beat, mainly because we collect teddy bears. This was a very professional and well worth it experience. I highly recommend this studio if you have the chance.

horrible phone holds and run-arounds. in general a damn disaster. an organization in need of being…read morediscontinued for the public good. pathetic in every area I had to deal with. I've had occasion to phone the Avon office a number of times in the past few months and each time experienced being given a list of options, choosing one, only to be linked back to the choices, again and again. Does no one there care in the least?

Everybody here is definitely on the "I don't want to be here" side of customer service, but KIBBY…read moreis by far THE WORST! I truly hope her supervisor or someone in power sees this, because not only is her attitude despicable, but she thought it was down right outrageous that I asked her to only address me by my first name and not my last name as I DO NOT USE my last name and absolutely don't ever want to be addressed by it, as I am in the process of changing it. She later comes into the space where I am changing clothes and loudly from outside the curtain, she calls me by the name I have already asked her not to use. I snatch the curtain back and remind her about what I said. With a smug attitude she says "we have to call patients by their last name, it's our policy!" Ma'am, you think I'm stupid??? That is not a policy smh. She rolls her eyes and the very next time she called me, she purposely called me by my last name and then loudly did it again as I was leaving, where I angrily told her not to say shit else to me, because she was disrespectful and literally taunting me at this point. She goes well I was just trying to give you this (holding the CD of my images) ...I tell her she can give it to the lady next to her because I have nothing else to say to her. I asked for her name and my blood is just calming down enough to even type this! If you don't have a dead name. If you have never had to carry the name of your abuser. If you have never changed your sex and name to something that feels more at home for you, then you may think it's silly. BUT who tf cares??!! Call people what they want to be called or don't call them at all. Shit, even "ma'am" would have been fine since you refuse to use my name. She made me uncomfortable, embarrassed and so angry! I'll never visit this location again if it means I have to encounter KIBBY and her disgusting behavior.

My ENT ordered a stat Ct Scan for an scute sinus infection after 4 days I tried to call to schedule…read moreI got a message to leave a message and they would get back to me in 48hours are you kidding me this is what health Care has become I would not recommend anyone using RAH stay clear

I started writing this review a while ago but got sidetracked and then it slipped my mind. My…read moreappointment was back in Aug 2022. I was having some symptoms that were scaring me and was a nervous wreck. Jelissa was absolutely wonderful, so compassionate, kind, gentle, and skilled. I don't normally write reviews but she deserves the recognition.

Had to share my delightful experience this morning at Quest Diagnostics in West Hartford…read more I've been poked and probed fir blood for far too many years to even remember, since I was young, it's always been a problem finding a good vein. They eventually did, but the journey getting there was quite painful until this morning when Josie (the phlebotomist ) found a good vein-immediately, inserted her needle expertly without any pain and pulled four vials of blood in what felt like a second ! I just had it say thank you Josie your skill and professionalism exceeded my expectations!!! Well done

Extremely frustrating. ZERO customer service and extremely long wait times…read more This company doesn't care about patients at all.

It's a radiology and interventional radiology office. Very clean and nice office. The staff is very…read moreknowledgeable and professional. I received the utmost care. I was very nervous but everyone I met explained everything to me prior and while it was happening.

My cardiologist sent them an order for a CT angiogram four weeks ago and I still can't get it…read morescheduled because Jefferson said someone is still reviewing the order. How irresponsible! A legitimate cardiologist orders a procedure and they are dragging their feet where it's concerning cardiac care. Obviously patient care is not a priority for them.

I love jefferson radiology. The quality of care, professionalism is outstanding. From the check in…read moreto the testing is incredible service. Margo was exceptional.

Poor Management. Stay clear. They cancel my 3 appointments made weeks ago for the same day. They…read morecall 8 days before appointments and say they need to cancel one and would I like to reschedule all 3 to keep them together. I wanted to get appointments done before end of 2024, so I kept two. They call the following day and tell me they need to reschedule the other 2. They had no intention of keeping the remaining 2 appointments and figured if they said they needed 2 cancel 1, I would reschedule all 3. Very dishonest place. Apparently they decided to close until after the New Year and the only way I found that out is from another Google review where another patient had his 3 appointments cancelled for the last week of 2024 and now he loses his FSA money. Unprofessional in every way.

I've seen some other reviews for a very slow wait time here and agree that it can happen. However…read moreif you try to go when they first open in the morning you can shoot right in! I've had zero wait time the last two times I've been here using this tactic. The staff is always very nice, facility is clean, they are thorough, prescription call in is a breeze (some you can fill here) and they even have services like X-rays. It's easier than getting an appointment at your general practitioner and less of a production than the ER for a minor illness like bronchitis or stitches. They are helpful with insurance.

I had a very poor experience going to this urgent care. I'll save you the gory details but I had…read moreinjured my knee and had been in some very bad pain and decided to get checked out. The front desk staff was pleasant and I didn't have to wait long, probably the only positives of going here. I was taken back to a room and shortly after a female PA came in. She literally looked me in the face and said "I'm not sure what you came here expecting" as if I had hobbled into my dentists office and told them I'd hurt my knee. She didn't touch my knee once or do any sort of exam, just had one of the nurses take me for an x-ray (which showed nothing). Then when she returned with the results she said "you may have injured your meniscus." Again, this was done without doing any sort of exam whatsoever. She then told me she'd wrap it in an ace bandage and told me to try going to an orthopedist. The two minutes she took to wrap my knee was the extent of her coming within 5 feet of me! Wrapping my knee in an ace bandage was probably the worst thing for me because it only made the pain worse! I would have been better off taking my $75 co-pay and lighting it on fire instead of wasting my time here.