Convenient location. You can get a money order here for just .49 cents!…read more The bad news if you're money order you paid for is lost or stolen.... You're s h i t out of luck. No thanks! Nothing beats a regular banking institution for safety and security..

Stopped in there to register a car i just purchased. Teller that assisted me had me out within 15…read moreminutes with plates and registration - wow! She was friendly, informative and made sure I understand the whole process before proceeding. Will be visiting this location again possibly for other services that they offer.

This place is a joke customer service at this location is not there. They put it off as they seem…read moreto enjoy making things more difficult for you to get anything done. Then to top that off they like to Argue with you also. Oh the back of their receipt it does not say no refund on it I asked to be given my paperwork back and they will not give it to me.

2 things that help when you work in a job that deals with customers all day -…read more -actually looking up at the person that is trying to talk to you, or looking at them when you speak to them is always a plus. its hard to deal with someone who refuses to give you 2 seconds of eye contact, especially from behind that glass window. -not being an asshat when the customer asks for a receipt, its not a huge deal is it?.....ok maybe for some people it is asking too much. sorry to have bothered you.

It wouldn't be so crazy as to consider good customer service, by giving an even exchange on…read morepurchased merchandise either!!!!! I received CTA bus passes through this currency vendor, but didn't notice until I was at home that the attendant had given me 7-day passes instead of the $20 single-ride ticket passes that I usually purchase. I called to mention the cashiers' mistake and asked to receive the $20 dollar tickets in exchange, since none of the passes cellophane wrappers had been opened. She informed me that no exchanges were given on CTA passess, and then rudely hung up??????????????!!!!!!!!!!! This review is about the Cal City Currency Exchange located at 592 Burnham Avenue!

It was ok. The ladies move slow so the line stayed long. But overall friendly and they take care of…read morewhat you need. Needs a remodel though imo.

They Are TERRIBLE & have gotten Worse over the Last 10 years!!! The Blonde is Thee Absolute…read moreWORST!!!! She's Rude and forgets CUSTOMER SERVICE is what she gets Paid to do!! I said the last time I wouldn't return but after today, I will go the extra mile to spend money. They're 2 associates, 1 is working and the Blonde is texting on her phone, then after 2-3minutes, decides to acknowledge me, Can I help you, NO clearly you're hear to text Not help and proceed to the post office for CHEAPER and NO human Contact! Close this place OR Hire Better Staff!!​

I have been coming to this location for 3 years and my daughter 8 months my Daughter was put on…read morefile to cash her checks here 8 months ago today she was turn around because the Employee refuse to cash her check with no Valid reason she still works at same job same address my daughter info as not Expired on file the Employee said she was doing my Daughter a favor by cashing her checks wow she also called the police because I wanted a Valid reason to way she won't cash's her check we waited in a long just for her to Refuses us wow During a pandemic this is crazy I live in the community I shouldn't have to leave where I live to get good customer service I'm very much upset because this is what this location does Refuse customers because they're overworked also why are we wearing mask but the Employees at this location do not have to wear a mask they are putting be lives at risk also we are told by Employees here say they don't put new customers on File to cash checks or verify checks on weekends only mon thru Friday well here it is a Sunday at 4:30pm the location closes at 5:00pm and a long line of people waiting to be served There was 9 people and 2 children inside Location Your employee put a new customer on file and did not Verify the checks the lady was in line before me wow What type of establishment is being ran here

The Notary young lady needs some "People Skills". We waited 10 mins for her to even Acknowledge us…read more Even then she just came to the window & looked at us like "Yes?, Im here now wut do U want." No apologies for taking her time Servicing Us. While notorizing our paperwork she never once made Eye Contact, not even when she said "You're all set, Have a Nice Day!" REALLY??? She needs a job she can Appreciate!!

I'm a senior and a resident of South Holland. I attempted to cash a check issued by Cook County…read moreBoard of elections for work performed as an election worker. Since I was on my way to visit relatives in Glenwood I decided to cash my check at this currency. I wasn't feeling well because I was suffering with sciatic leg pain and using a cane. Anyway, I presented the check along with my drivers license and pass port picture. The young Hispanic lady was very abrupt and unfriendly - she placed a call to her allege manager who she stated didn't approve cashing the check. I responded I guess I look like a crook - & left because I wasn't feeling well. Oh she did inquire if I had a bank account, in which I responded yes. However, I wanted to cash the check. I recently even sent a western union from this establishment. I believe I was rudely mistreated. I don't know is the same owner is still around - many years ago Jim closed the currency in Glenwood and moved to this location. I will never use this currency again.

Poor customer service! I attempted to cash a payroll check at this currency exchange, and was…read moremade to feel like a criminal. The teller who was very unprofessional said to me where did you sign this check? My response was here at the window didn't you see me signing it!? Then she goes on to ask me what is the check for, which I explained it was for orientation on a new job .Meanwhile , I'm hearing the gentleman at the next window being antagonised as well.In conclusion, maybe the owner is rich and doesn't need the patronage of the community, because in the future I will use the gas to go to a currency exchange that appreciates my business and treats their customers with respect!

I like this way of cashing my checks. They are very efficient and quick. I give them 5 stars…read more Lester Adams

I'm not a big fan of Currency Exchanges and whatnot, I'd rather go to the bank and not have to pay…read morea fee to cash my paycheck, but sometimes I'm not able to make it to my bank and need to cash my check ASAP. That's when a place like this one comes in handy. The area is not one of the greatest that surround me, especially at the hour of night I usually go there, but it is the only 24 hour Currency Exchange that I know of anywhere near me. So I hope it's always there, because sometimes it makes my day, hehe. Oh, I've tried to cash a personal check once or twice though and they wouldn't let me.

Absolute nightmare. I have several banks and only with fifth thirds. Do i consistently loose money…read moreto hidden fees and poor management. Terribly rude. And absolutely horrible bank. Best experience was closing the account. Take your money to chase.

The personal banker (Z.H.) at this location was beyond horrible with customer service. Talked with…read morehim on the phone and in person. We were purchasing foreign currency and was not clear on the process and the exchange rate. He sipped his coffee and didn't care. His type of personality is the reason we moved most of our accounts away from Fifth Third. It's amazing that someone like this has a job dealing with the public.