Normally when I go to this location my interactions are quick and pleasant, not today. I went to…read moreget a roll of quarters and left feeling extremely confused and belittled by the older cashier woman who wears the glasses. She was visibly upset because I gave her three dollars which had tape on them. If these dollars were not acceptable then I totally understand and it would have not been an issue to not service me. She proceeded to use a condescending tone and give me a lecture on why it was a problem for her to accept the dollars. It's not what you say, it's how you say it. The disrespect and arrogance in her tone completely caught me off guard. Okay mam, if you don't want the dollars don't take them. Talking to someone as if they are your grandchild is unacceptable. The icing on the cake was when she flung the roll of quarters down towards me in frustration into the silver bin. How rude, unnecessary, and unprofessional! All I said was thank you, and then she proceeded to SAY THE SAME THING ABOUT THE DOLLARS HAVING TAPE. So glad I have respect for my elders. Do better!

come in to register a vehicle and the troll behind the window just throws paperwork at us and then…read moretries to charge me an extra $15 because i filled something out that wasn't supposed to be filled out i promise i'll never come to this currency exchange again and just go to DMV i swear people that work counting money are so broke and cranky

thank you, manager Kim for calling me back. Thank you for your information regarding changing my…read morecar title. Thank you, Tasha for your efficiency, your pleasantness your knowledge. You were so helpful in changing my car title, my Chicago city sticker, my hard plates, and my tag. you ladies are amazing!

Went into their business to give them some business I was the only one there they had no guests. I…read morecame in with rolls filled with coins looking to exchange them. There was an old bald man working the counter didn't greet me and when I gave him the coins he just stood them up next to each other and said "I can't take these they aren't filled right and you have some coins that don't belong in some rolls" he didn't even try counting them or anything. I took my business to the chase bank that was near and they gladly excepted my coins and I was able to trade them in for cash Thank you chase bank.

Awesome people, owner and employees are so very helpful. Any questions they will answer, in and out…read morein moments

I highly recommend this currency exchange!! The staff were super helpful and patient in finding an…read moreissue on my car registration paperwork. The manager contacted me and informed me of the issue and then had the Secretary of State halt the paperwork and send it back to be changed. They are great at what they do, very helpful, and patient!

Great Customer Service I love that they open 24 hours as well... my experience, the ladies they are…read morevery helpful very courteous very professional GO BLUE !!!!

Super nice and helpful, was in and out quickly and efficiently! Ladies were really nice and it was…read moresuper convenient that they were open late

EXTORTION! Going to the currency exchange for a vehicle…read moretitle correction, registration and plate transfer can be more convenient than going to the DMV considering it takes weeks to get an appointment and, yes, I expect a fee for their services, but it is OUTRAGEOUS that they charge 100% more than the standard fees for these services! I can understand a $5 or $10 convenience fee, but not DOUBLE what the state would charge at the DMV! This will be reported to the Illinois Attorney General's office.

Fat girl with tattoos refuses to do her job and lied about documents they provided when I called…read morethe local dmv they stated this currency exchange provides that service and I guess she's just to lazy to do her job not the first case with her at this place but will be my last

The same young lady has been working there for years and she's great!!! My only downfall is I went…read moreto get my sticker and tried to pay with credit card and they don't take them, I went there for convenience but was frustrated by this. I think they need to change that policy.

Usually, the people here are really nice and really awesome, I'm just really frustrated by the fact…read morethat I have come to this currency exchange multiple times this week for a sticker and each time they are closed. The first one I could understand was my fault, it was Labor Day... I should've thought about it. But why in the world are you guys closed on Wednesdays, went on your website and everywhere else and says that you guys are open... I literally took off work and drove all the way here just to meet a lock door... This is so annoying.

What a painless experience! I went online to trade in dollars for peso and scheduled an…read moreappointment on a Friday. On Saturday I got an email stating that my money was ready for pick-up. This location is situated in the mall area of the Shops of North Bridge. There is parking in the 516 N Rush parking facility. Access to the currency exchange is just outside of Nordstrom, across from the Jellycat plushy store. You can access Nordstrom from the parking facility. You have to take the escalator to the top, then go through the store to the mall. The currency exchange itself is a small enclosed area. The young woman, Tricha, who took care of me and The Queen was super nice and very careful when it came to counting out our money. She was great. She explained the exchange rate and carefully told us how much we had requested in pesos and counted it out in a slow manner so we could see each bill being counted out. She also explained the process for us to return any money not spent in Mexico to get back dollars. The exchange rates and service were very good and this will be my go to for exchanging dollars to foreign currency.

Small booth in the mall across from Nordstrom. Very easy to use except you have to pay with debit…read moreor credit card has a 3% charge.

Recently I had to register my new car. It was the beginning of Covid. The gal behind the counter…read morewas very intelligent and great customer service dealing with the important ppwk with Secretary of State. I always feel safe walking in and out of this currency exchange for all important matters that can be addressed there. 5 Stars

The manager is rude, unprofessional and insulting. Avoid this place at all costs. There are much…read morenicer currency exchanges in the area. This one does not deserve your business. I can't believe how incredibly rude she is.