Normally when I go to this location my interactions are quick and pleasant, not today. I went to…read moreget a roll of quarters and left feeling extremely confused and belittled by the older cashier woman who wears the glasses. She was visibly upset because I gave her three dollars which had tape on them. If these dollars were not acceptable then I totally understand and it would have not been an issue to not service me. She proceeded to use a condescending tone and give me a lecture on why it was a problem for her to accept the dollars. It's not what you say, it's how you say it. The disrespect and arrogance in her tone completely caught me off guard. Okay mam, if you don't want the dollars don't take them. Talking to someone as if they are your grandchild is unacceptable. The icing on the cake was when she flung the roll of quarters down towards me in frustration into the silver bin. How rude, unnecessary, and unprofessional! All I said was thank you, and then she proceeded to SAY THE SAME THING ABOUT THE DOLLARS HAVING TAPE. So glad I have respect for my elders. Do better!

come in to register a vehicle and the troll behind the window just throws paperwork at us and then…read moretries to charge me an extra $15 because i filled something out that wasn't supposed to be filled out i promise i'll never come to this currency exchange again and just go to DMV i swear people that work counting money are so broke and cranky

I visited the PLS location in Calumet Park, Illinois, because I needed to have a few documents…read morenotarized. I expected a routine transaction and simply wanted to complete the notarization process. During the visit, I also asked whether someone at the store could serve as a witness for one of the documents, as I have never had an issue with this at another PLS location. Unfortunately, from the moment I approached the counter, Latrice's tone and demeanor were condescending, dismissive, and unprofessional, which caused what should have been a simple transaction to escalate unnecessarily. Unfortunately, the interaction escalated into a shouting match. As I was walking out the door, Latrice repeatedly yelled, "You're mad! You're mad!" Her conduct was loud, unprofessional, and inappropriate for someone in a customer service position. Rather than attempting to de-escalate the situation, her behavior only made it worse. I found her behavior to be juvenile and inconsistent with the level of professionalism

The laziest... Not…read moreonly do you have to show your ID and put your information in the system to Simply get a money order. They also don't have the ability for you to contact any store in particular anymore. It's not like the employees were rushing to do their job by limiting the amount of people in line. Now some lackadaisical piss poor sloth thinking person in charge decided it was a good idea to no longer have the employee simply answer a phone. They clearly couldn't care less if someone walked or caught the bus or if a senior citizen had to drive and waste time and gas to get there. What if they had to do all of that in order to get there and then discover that the notary is not there or the fax machine is down among other services not available. This thoroughly awful way of thinking is why this country has consistently done worse than Generations before it. You better off going to the currency exchange.

You should receive the change from transaction when given the receipt!!…read moreI had to ask for my change twice, seen she had it tucked on the side. Be careful!

The ladies here know their business. Whether you need a money order, to send funds using Western…read moreUnion, or need a roll of quarters to do laundry, they will take care of you quickly and with a smile. If you drive there, there's a nice large lot to park in. It's also conveniently located by several bus stops.

The worst currency exchange I have ever been to staff members are rude close when they want to you…read moretry to ask a question they cut you off do not let you answer and talk to you like you are a child if you try to respond back to them always threatened to call the police

I love this bank! The tellers are all very and professional! They are so helpful that they make…read moreyou feel great about paying the bills

The staff rock and they know me by first name. Now I will admit this is the first time a company…read moreknow me by first and last name so I'm little biases. One of the biggest things I like is they will call you for every little thing about your account to make sure it's you swiping your card and not someone else. They have also save me from over Draft a few times by calling and giving me the heads up and I was able to make a deposit to avoid the over draft fee. In short if you want a fun bank that care about you I would recommend you go to them. ~ Willie