My daughter and I got into an accident on spring break in the middle of KY. I was lucky enough to…read morehave the Officer that helped us on the scene recommend Bill Berry's to help us out. I have no words for the amount of amazing service from beginning to end. Brent and his Dad were beyond helpful from the second we walked in until the second we picked up my Jeep. I would drive 9 hours back down to do business with them again if I could. HIGHLY RECOMMENDED!!

My very large dog, decided to jump all over my truck, he scratched several panels all over my…read morevehicle. I had previously had a vehicle buffed twice and a ceramic coating put on the truck to protect the paint. Most of the scratches went right through. Needless to say everything but my hood and the top of the roof of my truck had to be painted and fixed. Words cannot express how beautiful my truck looks. What a great and amazing job they did. They also picked me up because I didn't have a ride to get my vehicle. Everyone at the shop was so nice and friendly and very professional

Great place have everything you need as far as car parts go very nice people would recommend this…read moreplace to anyone your wasting your time any where else all you need is right there

Got a part for my mothers van there. It fit and they helped me get it. Took a while to find but…read morethey had one. Looks like the front room could be better organized! Good place!

Great Service!! Best bunch of people working there. I always have trusted them when i needed them…read moreas did my father before me. My dad was a mechanic and I remember him taking about the Morristown location and how much he loved them. He always talked about how they knew what they were doing and always so kind. When you go the extra mile, that means alot.

I am disappointed in the level of ability at this business. Have been using this business for years…read moreonly due to lack of options in Tazwell, Tennessee. This service center lacks the simplest of knowledge new tires always go in the back, God forbid you request service, out of this service "Service" center. Thermostat, too easy. Wrong size! Service lights lightings on my dash,'form more than six month. Went as far as to read the codes myself, Thermostat! Terrible service, absolutely no knowledge of easiest tasks, lack of management, and a complete rip-off to, the city of Tazwell, Tennesse. FYI Oil filters are to be tight also!

knowledgeable, fair prices. quality labor friendly , Whitney is great with parts and salesread more

I called every Arctic Cat dealer within 300 miles of my home and none of them would help me…read morepurchase a new 2023 Alterra TRV LTD. I was told by one of the dealers I spoke with that Bobby's had recently received one and I should try calling them. Whitney was amazing on the phone. Within a matter of a few moments on the call she was placing the order and was confident it would be fulfilled. I was updated with emails and phone calls all along the way as I waited for my new machine to be built and delivered. My order was placed Jan 6th and by Feb 21st I had the ATV in the back of the truck for the 8 hour ride home! Bobby was thorough and went over everything with me before personally loading and securing it in the truck. It may be an 8 hour drive for me, but I'll be back if I ever need another ATV ordered! Kristie M from Southern Maryland

Horrible service, as well as didn't even know what to do or what was wrong. Don't waste your money…read morehere. Our vehical was worse after they "fixed" it.

These guys always do their best to get you in and out as quickly as possible. I trust them with my…read morevehicles. Their prices are definitely affordable & the staff are always friendly and willing to offer help.

My daughter's car broke down on the highway and Mr. Wilson provided quick and efficient service in…read moretowing and repairing her car. She was traveling across the country when her car broke down. Mr. Wilson quickly assured her of the assistance she needed to get back on the road. We are grateful for his expertise and going above and beyond to help our daughter. Nicky

Traveling south and had our check engine light come on. Stopped to get checked out. Gentlemen who…read moreowned shop checked out my vehicle let us know what codes were coming up. Very nice. And super reasonable with his price.

I called this morning about moving a shed. They were able to get here today and they hace it set…read moreup and ready. Justin was very considerate.

Unfortunately broke one of my windows. I had quotes 2-3 times higher than what I paid here. Also…read moreone company delayed and tried rescheduled. I was able to speak to the owner Angie and not only did she have a great price they got my in quick, without asking. During my appointment I was greeted, had a pleasant conversation and before I knew it my truck was done. Highly recommend doing business here. I heard several phone conversations and they were transparent and honest. Always try to shop local and small business.