great home town service with complete honesty. we arrived unscheduled and even though we could tell…read morethey where really busy they made sure to take care of our brake needs

Highly recommend avoiding this place at all cost. Had my truck for 3 months to fix a torque…read moreconverter. Which I plainly said what was wrong with it. After finally getting the truck back every thing in my tool box was stolen. Truck still wasn't fixed. Had to go to Sam's they fixed it in two days along with what this place messed up leaking transmission fluid from dip stick replaced crank sensor were they didn't pull it So if you don't want stuff stolen and your vehicle messed up more definitely don't go to this place. Around $2500 in tools stolen and more problems with my truck. Lesson learned NEVER GO HERE

These guys have been so accommodating and kind to me with all of my tire needs. I had a tire…read moreblowout on a trailer that was loaded with hay and needed to get back on the road fast. They took care of everything quickly. They are my go to tire folks.

The owner was super rude and wouldn't give me the time of day. They do an alright job, but over…read morecharger so bad.

Had a tire go flat while we were traveling. I wanted the tire looked at. Dave and I agreed the tire…read morewas ruined. I had suspected my tires were in need of replacing and as we examined them this was confirmed. I was remiss in checking them before we left Alabama. The tires would have to be ordered and would be in the next day. The next day before the appointment we were sight seeing and when I tried to start the vehicle it wouldn't. Sounded like the starter. I called and Dave told me about a towing service very close but told me he would send a man over (we were within a mile of the shop) to check it out. The guy got the truck started. (Bad battery) I took the truck to their shop and got the tires and battery. They even replaced a bad turn signal. I was not charged for the guy coming out or the turn signal bulb. Great service, quality products, and great people!

I had a running light to burn out on my 2018 jeep. I bought a new bulb and then couldn't figure…read moreout how to install the light. I stopped in to see if I could make an appointment to have the light installed and was surprised when they said they would get it done now. Everyone I talked to was gracious and friendly. I am new to the area and will make them my new mechanic. Rebecca Key

I purchased a vehicle on March 11th from Tim Short in Middlesboro and have had nothing but problems…read moresince. The car has already been in the shop three times, and I haven't even made my first payment yet. First, it was the radiator. Then the throttle body. Now, they're telling me they still don't know what's wrong with it. For a vehicle I've only had just over a month, this is completely unacceptable. I bought the car from Jen, but have been dealing with the manager, Kyle, regarding these ongoing issues. I've now requested to cancel the deal entirely because at this point, I don't feel confident in the vehicle at all. I also spoke with the lender, who confirmed that I may be able to get out of the loan since no payments have been made yet. This has been a frustrating and stressful experience. I expected a reliable vehicle, not one that lives in the shop. I would strongly caution anyone considering buying from here to think twice.

Bought a van off the lot. Test drove it and everything seemed fine. The only thing it needed was an…read morealignment and they refused to do it. We bought the car any way. We were never offered an extended warranty. My guess is they knew the car had issues. I've already had the tires balanced, rotated, brake pads changed, etc. It's shifting really hard and vibrating when sitting still. The manager said since I didn't purchase the extended warranty then it was my problem. They wouldn't let me purchase the extended warranty today when I spoke to them since it wasn't offered. I haven't event paid the first payment so there was still time. Today, I was given a paper that said they rotated and balanced the tires and changed the brake pads during their "inspection" on January 27th. That's funny considering they were squeaking less than a week ago and I had to have them changed and they were crystallized. Stay away from this car dealer.